Bluetti United Kingdom Reviews 

Bought the elite 300 for our campervan as an additional source when we are offgrid as it does not have an inverter fitted. We run air fryers, hairdryers, induction hob and charge all our portables and it is brilliant. its small, light and very easy to pack and recharges well when we are moving using the 12v car charger. Really IMPRESSED

Bluetti is the best out there as far as I'm concerned all day

Poor customer service, can take 24hrs to get a response. I have an issue binding my HUB D1 to the app and I have heard from others that Bluetti have been known to not add the S/N to the data base. I'm not getting anywhere with them at the moment so may look to return and give Jackery a try instead.
UPDATE After a week or so of emails they finally agreed to take the HUB D1 back and replace it. They recieved it on Monday morning and I emailed Thursday morning to ask what was happening and any idea when I could expect a new one, its now Friday evening and not had any response. I do fear that they have a lot of issues and faults to deal with which is why it takes so long to get any response from them. Fingers crossed I can get this sorted soon. I will keep up dated here.
UPDATE I had to call them in the end as heard nothing, the guy said he would escalate the matter. I then had an email saying they hadn't even logged it back in as return yet ( over a week later) it said they would process over next couple of days and then would take another 5 to 7 business days to get a replacement sent out. Absolute joke. All in all for what should be a simple return a faulty item and get a replacement will have taken the beat part of a month. Not impressed at all.

I read all good reviews of the product and company, that's why I bought from them.

Exceptional deliver. Best packaging I have ever experienced. superb build quality and fantastic price.

Can't comment on its use ability yet as it hasn't been fitted but eveything eyes has been spot on

Really good quality products, warranty’s and service.

Great products at a reasonable price with discount codes for certain items and great customer service and delivery

Very good product and customer service

Always very good revues on social media and a recognised brand with a good warranty.

Perfect for vw life

Iv found customer services very good although if you ask more than one question in an email they only answer the one . But still helpful

After sales and customer service, wow! Amazing!! I need a new power cord, mine was broken. I contacted Bluetti, they're sending a new one free of charge. Then, they apologise as it's Chinese New Year and might take some time! Apologies for sending something free?!?!? I love Bluetti!

We decided to switch from leisure batteries to an Elite 100 V2. Speedy delivery and well packed product. We did not receive a solar charger so have contacted customer service to check this out. Hoping for a fast positive reply. We've charged the unit by mains power and are eager to get using.

Delivered on time, easy to setup and it performs well as a ups. This is an initial review have only been using it for a couple of days.

Very good product very impressed with it so far! Always been in my radar to purchase a power station and Bluetti was a no brainer. Will be putting it to the test this summer on camping trips to truly see what it is capable of doing and no doubt in the future upgrade to a more powerful station. Very fast delivery and website is easy to navigate. 5*

Very good products they have been a game challenge for my motorhome offgrid

I've got a 200l and just purchased a apex 300. Fantastic pieces of kit Don't bother with the others, there far to delicate and temperamental. Bomb proof kit is what you need when off roading in a 4x4 campervan and that's what Bluetti delivers. Delivery spot on too, I live 300 meters off road and most of the time delivery to me is a nightmare.
Thanks Bluetti, Gaz

Purchased the Elite 100 v2. Use case is UPS for CPAP and later, some camping. So far, it meets expectations.

Avoid Bluetti. I ordered a product during their January sale. Their courier ‘lost’ it. Bluetti are now refusing to honor the sale price and trying to make me repurchase at full price. Appalling service so far.