Bluetti United Kingdom Reviews 

Customer service ordered car adapter sent wrong one said they would exchange but still waiting 6months later

Absolutely brilliant bit of kit. Mainly for camping to charge CPAP machine. Uses very little power. Have solar panel to top up along with a bluetti charger 1 if needed.

Utter rubbish customer service!

I wanted to quickly cancel as I actually wanted to add a solor panel to my order only to find if you have any issues you have to email and wait 24hr for a response. There is also a nunber. I tried calling and it would just hang up. Ultimately I cancelled my order and went to Jackery instead

Added an additional B80 storage battery to existing EB70 rig, excellent customer service and quality delivery.

Benefitted from sale extended into January so great price as well compared to retail.

An excellent company to deal with and they are the market leaders in their field.
I will not hesitate to use their products again.

My product arrived quickly, well packed. I haven’t had to use customer service so far! One comment I will make is that when I scanned the QR code on the instructions to download the app I couldn’t seem to add my device or access Bluetooth so I uninstalled it & got it from the App Store & everything worked properly. This is my 1st power station & my Bluetti (Elite30 V2) is working as expected. It’s primarily for home back up in the event of power outages, nice & portable but will probably get a bigger one at some point too. Thanks.

Very poor after sales. Bought a Bluetti 18 months ago, the power supply broke. Went to customer services and got fobbed off, looking for an alternative power supply. I wouldn't recommend Bluetti, poor after sales. My power station is now useless.

got a huge discount for the charger1 and a small power station it hasn’t arrived yet but i can’t wait to get it started in the van

Very fast delivery, discounts for the council workers. Good price

Extremely happy with the Elite 100 v2 power station. Very simple to use, and it powers all the items that I need it to.

Haven't had it long but so far so good. I've tested various items tools, chargers etc and no problems at all.

I have the mentioned device and use it in my work vehicle, it's a brilliant peice of kit and I havent found anything so far that it can't run.

Great customer service. Really helpful

These guys and girls simply re wrote the book on customer service. Easy to contact, quick replies, matters resolved quickly and always exceeding my expectations.
Their products are exceptional too with easy ordering and quick delivery. I’m so glad I chose Bluetti over other brands.

Amazing price, amazing unrivalled customer service, amazing power and quality
Amazing happy amazing happy
WOW bloody WOW, LOST FOR WORDS, too much to say. Shocking piece of kit

Bluetti is a joke
Purchased a charger 1 and fitted it to my transit and it didn't work spoke 3 times to bluetti who then said it doesn't work with smart alternator fitted in them but there new charger 2 works if I give them my charger and £100 they would send me one which i did
Im now 3 more emails down and 14 days later I'm still waiting for them to dispatch the charger two never known a company with shocking service like this

I love Bluetti products ,I own 5 and nearly 6 when the charger arrives. Love the appearance, specs and the positive feedback from other users.

5star service again have order from these guys 3 times now and this time therr was a issue with the website as soon as I emailed the customer service they were dealing with it and wow they sorted it with 3 days cant reccomend these guys enough thankyou guys cant wait to try my new purchase