Blurb Reviews 

891
TrustScore 2.5 uit 5

2,5

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Beoordeeld met 4 van de 5 sterren

Update: After a reprint everything is alright. Quality good as expected. Great customer support, quick reprint and shipping. Happy customer. Ridiculously poor quality of a soft cover photo bo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I have done Blurb Books in the past and mostly was impressed by their quality. However after many years pausing I tried a new book which turned out a disaster. The old software Booksmart I used and... Toon meer

Beoordeeld met 4 van de 5 sterren

I have used Blurb for photography books - the modern equivalent of albums - about 6 times. I find the software straightforward and am pleased with the finished article which matches the description gi... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered a lay flat photobook. First copy I received had pages duplicated. Blurb reprinted for me at no charge, but second copy had colour/printing errors in 2 images (banding, colour washed out, pixel... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cadeauwinkel

Informatie afkomstig van verschillende externe bronnen

Blurb is a creative publishing platform that allows anyone to design, publish, and share high-quality books, magazines, and ebooks. Blurb books can also be sold in the Blurb Bookstore, in the Apple iBook Store, on Amazon, and through other outlets via Ingram.


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

891 reviews

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2,5

Alle reviews

(891)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Amazing quality

I am so pleased with the quality of my magazine.
Everybody has commented on how brilliantly done it is. Bit expensive when you include P&P.
But I couldn’t have asked for better quality 🙌

6 mei 2022
Beoordeeld met 2 van de 5 sterren

Shocking quality

I have bought from here before and the quality was great. However, this time I paid EXTRA for even better quality and it was awful, the cover was very bumpy and had some sticky mark on the front that I couldn’t get off. On top of that it didn’t deliver to the address I had given even though I was home and I had to go pick it up from some random place.

This was for my final piece for my a level project and I am very disappointed.

3 mei 2022
Logo Blurb

Antwoord van Blurb

Hi Delilah,

I'm sorry to hear you are not happy with the quality of your last book order. This is something our Customer support team can assist you with.

Please reach out to our team using the below link: https://support.blurb.com/hc/en-us

Our team is there for you, ready to help as soon as we receive your support request.

Best,

Blurb Team

Beoordeeld met 1 van de 5 sterren

Blurb let me down before and now they…

Blurb let me down before and now they have done it again. My order (8923679), which I paid for has vanished into the abyss. It no longer shows on my account and the book I uploaded has vanished too. There is a message on Facebook that there has been problems with sales, login and orders, but it was fixed. Well obviously not. Also their customer service isn’t working because I have message and emailed them with no reply. Can I either have the book I ordered or my money back?

3 mei 2022
Review zonder uitnodiging
Logo Blurb

Antwoord van Blurb

Hi Linda,

I'm really sorry to hear of the problem with your account. I understand that you were unable to see your recent order and the book you had uploaded. I know this happened during a site outage, and I'm sorry for the inconvenience this has caused. I was able to find your support request and see that you were helped by our team. I hope you enjoy your book once it arrives!

If you have any further questions, please feel free to update your support request.

Best,
Blurb Team

Beoordeeld met 4 van de 5 sterren

On the whole it’s a great design tool

We have used Blurb for a number of holiday photo books with occasional text commentary. On the whole the experience has been excellent although some of the menus are not as self-explanatory as they might be. That means we have to remind ourselves of the way things work every time we start a new book after a long gap.

The one definite downside I find is that one cannot change the fundamental page dimensions once the book has begun to be populated. It would be nice to be able to do a “what if” … eg how might it work if I change from say 10x16 to 8x12?

2 mei 2022
Beoordeeld met 3 van de 5 sterren

Two problems with Blurb this time

Never had any sort of problem with Blurb before, in fact, quite the opposite, always been really impressed. Two issues though this time, on an order for quantity of 8 photobooks, each 240 pages. The first was Blurb choosing to use Fedex to ship the goods. Fedex chose to separate the two halves of the consignment, so I received the first one after about 10 days, the second nearly 3 weeks after shipping. The tracking info on the Fedex website was never up to date (often more than 24 hours old), and there was no forecast of when the deliveries would be made. The second issue is that one of the books was damaged before packing and shipping. To their credit, Blurb have agreed to send a replacement, but they have no idea when!!

30 april 2022
Beoordeeld met 5 van de 5 sterren

A lovely little book!

I was pleased with the end result - a nicely presented neat little book. It's the second time I have used Blurb and I would happily use them again.

30 april 2022
Beoordeeld met 1 van de 5 sterren

I can't be happy because it arrived a…

I can't be happy because it arrived a week after the "promised" date, though I accept this was not Blurb's fault.

29 april 2022
Logo Blurb

Antwoord van Blurb

Hi,

I'm sorry to hear your order did not arrive on the estimated delivery date. I can understand that this may have caused some inconvenience for you. If you would like to discuss this any further, please feel free to reach out to our Customer support team:

https://support.blurb.com/hc/en-us

Our team is there for you, ready to help as soon as we receive your support request.

Best,

Blurb Team

Beoordeeld met 2 van de 5 sterren

Delivery getting worse

As I said in my last review the quality of the Blurb photobooks is good but having ordered another print of the same book recently the delivery time was even longer (2 weeks) due to FedEX problems in their Paris Hub.
It's just not good enough! Get a courier that can deliver to the timescales quoted and stop ripping your customers off!

29 april 2022
Beoordeeld met 1 van de 5 sterren

Very disappointing - faulty book. AGAIN !

Very disappointing. I made a book and it arrived with faulty pictures.

I uploaded it all again, and it came back again with same faults - so annoying !!!

28 april 2022
Logo Blurb

Antwoord van Blurb

Hello Roger,

I'm sorry to hear your book is faulty again. I was able to locate your support ticket and I can see that you have received assistance from one of our agents. I hope you are happy with the solution that was provided to you. If you have any further questions, please update your support request.

Best,

Blurb Team

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