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Beoordeeld met 1 van de 5 sterren

Do not purchase From this Company!!! They will send you used Damage parts and will not let you return them or get a refund.Order a Demon style Carbon Fiber 1500 dollars and they sent me a used damage... Toon meer

Beoordeeld met 3 van de 5 sterren

I had a couple" hiccups" between a couple manufacturer issues, and a horrible customer service experience with one of their reps at first then Ivan came along and took my situation into his own care a... Toon meer

Beoordeeld met 5 van de 5 sterren

Although I was scared for a couple weeks that I couldn't get a hold of customer service during business hours. Eventually I was emailed back and my product shipped and arrived quickly with only one c... Toon meer

Beoordeeld met 1 van de 5 sterren

Parts were extremely rough and cheaply made. I spent $130 to send them back and they showed up damaged, manufacturer destroyed the parts and would not issue any refund. And since they destroyed the pa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Auto-accessoire winkel

Informatie afkomstig van verschillende externe bronnen

We are the Body Kits Super Store! We carry several different bodykits for all makes and models at discount prices. Check out our store for unbeatable Deals.


Contactgegevens

2,7

Slecht

TrustScore 2.5 uit 5

254 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,7

Alle reviews

(254)

16 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Believe the reviews, stay away!

Believe the reviews, and beware. My son placed an order late last week. He received an email stating that the billing and shipping address didn't match (which was not accurate, they match). In order to verify, bodykits.com is requesting he send a picture of his ID and credit card. Of the thousands of online orders I've personally made, I've never been asked to provide information like this. I guess providing his social security card was deemed a little too risky?!? After speaking with a "supervisor", I was told the only way to cancel the order was to send them an email. I guess talking to me live on the phone, on a recorded line, will not suffice. So now we wait and will be ordering the parts from a more legitimate company. Don't trust this company, something just doesn't seem right...

After seeing the response below from bodykits.com, I can appreciate the caution taken. He's had that email for years, maybe you are just seeing when he created an account with you? He did place the order while we were on vacation. That said, the form of fraud verification is not sound, and you should consider changing your policy. Asking for a picture of ID and the CC is not a safe way of verification, especially when email is dependent to do other things like cancelling an order. Which is the second point. The support line is worthless if no one there can solve any problems. Over a secure recorded line, I wasn't even able to cancel the order? It's a shame that something that could have been resolved so easily has created a pain in the butt for me and a lost customer for you.

12 juli 2021
Review zonder uitnodiging
Logo Bodykits

Antwoord van Bodykits

Thank you for reaching out. If you check our terms and conditions this is something we do ask for on certain orders due to the high value of the items and risk factors. Your son purchased using an email he had just created. The IP address he purchased from was in Berlin, MD 192 miles from the address he was requesting it to be shipped to. Our fraud filters flagged this as needing additional verification to make sure the credit card was not stolen and this was a legitimate order.

- Not a problem, understand where you are coming from. They requested the email because the customer himself (your son) was not calling in. You're all set though and this has been refunded in full for you.

Beoordeeld met 1 van de 5 sterren

Wring part and wrong year

Wring part and wrong year. Total stupidity and it is fiberglass not plastic with cheap screening(not ordered) and many , many problems.. Just junk and
worthless part from this company to say the least. Two months of waiting...anyone reading this just order from somewhere else or anywhere else...Then you wont be upset as the rest of us are.. company does not need to be in business.

26 mei 2021
Review zonder uitnodiging
Logo Bodykits

Antwoord van Bodykits

Hey Chad we have 0 emails from you about any issues. We show you ordered and received a 99-04 Mustang KR-S Duraflex Rear bumper last month. Bumpers are fiberglass, we don't sell plastic. We do sell KBD Urethane if that is what you thought you were ordering. Either way though if you did receive the wrong part please email us at support@bodykits.com and we'd be happy to help get it fixed.

Beoordeeld met 1 van de 5 sterren

How dare you people we ordered 2 clear…

How dare you people we ordered 2 clear reflectors for an LS 400 and that was on April 14th and we're waiting the cost was over $67.00, and we've heard nothing 'Crickets' we've tried to contact someone anyone but zero? We've waited on hold in vain... I promise this much that this company will either refund my money or get my husbands lens' to us, Or they'll wish they had. Some people know people whom can and will take matters into their hands and do what it takes to get the job done. Your dealing with innocent consumers whom have unwittingly come upon your site. Pure bad luck.. How do you look at yourselves in the mirror. I believe in doing the right thing. Too bad your morally bankrupt. I hope you people close your doors! or grow up and do what's right. If you can't get the job done then please quit ripping innocent people off.

19 mei 2021
Review zonder uitnodiging
Logo Bodykits

Antwoord van Bodykits

Please check your credit card statement. This was refunded shortly after purchase. This transaction flagged as possibly fraudulent. We reached out to you at pottse330@gmail.com and never heard back so we refunded it.

Beoordeeld met 1 van de 5 sterren

This company is such a scam

This company is such a scam. I bought a item for my son based off the description and the photos. They sent a completely different bumper then described. They also have horrible customer service trying to get anything resolved. Please don't buy from them.... So update here. Just seen the response from them. Yes I am upset that it did needed to be modified. But I am way past that now. The actual quality of this bumper is such trash . There's a 2 inch gap between my tail light and the top of the bumper. Let me guess I am supposed to modify that as well. Plus when you go modify it and place the cut outs where a actual M3 stlye would be . Like it the photos of # 106080. Which is impossible to look like with what they send you. But when you try... You find cracks and big holes all over that they tried to cover with there primer. If anyone would like to see photos please let me know and you can judge for yourself. I found another company online that has the actual M3 style bumpers with the quad tips cutout's for $300.00 including shipping. Definitely don't waste your time with this company

17 april 2021
Review zonder uitnodiging
Logo Bodykits

Antwoord van Bodykits

Customer purchased an M3 Look Bumper and was upset it needed additional modification to work with his son's current quad exhaust.

Beoordeeld met 3 van de 5 sterren

I had a couple" hiccups" between a…

I had a couple" hiccups" between a couple manufacturer issues, and a horrible customer service experience with one of their reps at first then Ivan came along and took my situation into his own care as if it was his own. He had been extraordinary through out this process thus far and has to be one of BKs greater assets. I appreciate Ivan. You don't find Customer service like that just anywhere. I give Ivan 5 stars personally and will rate again later once my process is complete. :)

16 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shop else where

Well I will continue to write these reviews until something is done. These guys are scammers and will not stand behind there product.
Don't buy from them

10 maart 2021
Review zonder uitnodiging
Logo Bodykits

Antwoord van Bodykits

Buyer upset because he ordered Mustang parts for two separate year Mustangs. We are very clear on our site what years each part fits.

Beoordeeld met 1 van de 5 sterren

bad customer service and bad precut job

My friend and I bought 2 trunks and 1 hood from bodykits. We decided to go pick up in person. Upon picking it up, one of the trunks (they were all wrapped) had a huge tear in the wrap and exposed the trunk which had scratch marks. I brought it up to the worker and he went and got a new one in the back. I found this alarming since usually if I was working there and I saw this (giving it to someone that just bought it from me) I wouldn't start off by trying to give a broken trunk.

We took the trunks and the hoods home and we upon installation, we realized that most of the pre cup holes in the garnish and trunk were done incorrectly. The predrilled holes on the holes were also off.

I emailed bodykits and explained to them that I didn't feel like I got what I paid for (keep in mind we just paid over $1,500.00 for this) and I explained my situation but no one ever got back to me.

16 januari 2021
Review zonder uitnodiging
Logo Bodykits

Antwoord van Bodykits

Buyer didn't see our original email and found it after we resent. Never heard back after that though.

Beoordeeld met 1 van de 5 sterren

Poor Customer Service

The main reason for this review is that I purchased items identified as "in stock" and that was absolutely not at all true. Below is a quote from one of my many conversations via email because I could never nor is there ever anyone available to speak to about a concern;
"Again, all face value and delivery, and delivering a good product seems to be last on your priority. How about giving the customer the truth and showing stock is not currently available so that you are not giving false hope. I'll hang with you because I just don't feel like the grass is any greener on the other side but I am still highly disappointed. At least the other companies show that stock is "not" currently available on these items. I guess a lie is better advertisement huh?"
One part had to be canceled because the delays kept being delayed after months of waiting and again, stock showed on hand/available.
the 2nd part, a rear bumper was about 14.5 inches to wide but my installer had already painted the part so that is my loss, but again, was no where close to fitting my car. And the 3rd part, 2 front fenders took extensive modifications and cost me a lot of additional money to get them to fit my car. I had to try because my vehicle had been down too long so we made the 3rd part work.
1st part was canceled due to unreasonable long delays, and again, no phone support.
2nd part did not fit, and again, I called repeatedly once again to discus, but again, no phone support
3rd part had to be significantly altered to fit, but again no phone support.

23 december 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Front bumper has cracks all over it

Front bumper has cracks all over it. It Wasn’t damaged by ups freight. They have very poor quality. Bumper doesn’t even line up correctly. Never purchase from here, I waisted 800$.

4 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered a bumper for a Lamborghini when…

Ordered a bumper for a Lamborghini when the package arrived I inspected the bumper for damage from shipping like I was asked to do from the seller. After inspection I found there was no damage from shipping but the quality of the product was horrible it looked like it was damaged and primed over. I emailed the seller that day and sent many pictures to them. They asked me to get quotes on repairing the bumper so I went to three body shops all of them refused to repair it as it was such poor quality. I sent pictures to other fibreglass bumper manufacturers and was told that the quality was so bad they should return it. They said it was Full of filler and should be ashamed to sell a product like that. I sent copy’s to the seller and after months of getting a run a round they are refusing to do anything because it was not marked damaged from the shipping company. The bumpers damage is all under the primer not the shipping company’s fault. The bumper did not look at all like the pictures on the website and the quality description was not even close. Do not use this company terrible product and horrible customer service.

18 oktober 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered a range rover sport body kit…

I ordered a range rover sport body kit and they charge me around 2700$ and then i received nothing So Plz Plz dont buy from them, and i called customer service which said we sent you the products and its not our problem if you didnt receive .
I think there is something called Attention on the box which it refers to whom it supposed to be delivered and not to anyone, but it is obvious that it is a scam as someone you know for sure who signed the package and return it to you.

13 augustus 2020
Review zonder uitnodiging
Logo Bodykits

Antwoord van Bodykits

Tracking number was 119101861 via ltl.upsfreight.com. Signed for and delivered to your business as requested. Last message from the buyer was asking for the proof of delivery which we sent over. He said he was going to look into it and this is the first we've heard from him since.

Beoordeeld met 1 van de 5 sterren

Company ignores emails

Company ignores emails , poor quality of customer service, I've emailed the for updates to sending me wrong parts , ignoring me completely after requesting refund for items that never arrived , I'm calling the number today to tell at them in person, I've been made angry enough to start yelling , I spent way too much money to not get my product or refund ... I had my bank issue the refund bodykits.com did nothing ...

8 augustus 2020
Review zonder uitnodiging
Logo Bodykits

Antwoord van Bodykits

Hey Carl,
Thank you for reaching out and thank you for getting all the pictures. Looks like we were able to get this resolved for you and refunded back on August 24th.
Thanks,
Don L.
BodyKits.com
(714)614-2484

Beoordeeld met 1 van de 5 sterren

I ordered a part of you site , that was my first mistake

I ordered a part of you site the item was out of stock and I was told I had to wait 4-6 weeks for the item to come in stock or I can pick one that is in stock after picking one that was in stock I received another email saying I would have to pay extra for the new item. After paying extra for that item. I received my item past the delivery date And when I called asking for a shipping refund because I paid 119$ to get my item on time not late, the manager refused the refund of partial shipping or full shipping. Don’t shop of this website unless your willing to jump thru hoops and cross boarders just to be screwed. Ian or Evan the manager is unaware of what and how his company even got my item shipped to me and I had to tell him multiple times my item did not come from eBay. DO NOT SHOP HERE. I also just got off the phone with Fed-ex and their offering me a credit even tho I did not pay the directly to ship my product to me this company body kit is a scam and actually had the audacity to lie about this on my review when I have email and text proof that my item was not delivered on time and my original item was unavailable and I had to pay extra. I have proof from fed ex and from body kits support. Better business bureau here I come. (I’m re editing this review to kindly ask you (Bodykits.com) to not give out my private name or my tracking number because ur giving out my address. remove it from under my review and comment like a real business and not release my personal information.

31 juli 2020
Review zonder uitnodiging
Logo Bodykits

Antwoord van Bodykits

Customer placed his order on July 16th , shipped July 22nd, and was delivered July 29th. Wanted a full shipping refund due to FedEx delivering one day after they had it scheduled.

Beoordeeld met 1 van de 5 sterren

Pissed poor customer service

Pissed poor customer service, i paid for a product waited for tracking nothing waited for email nothing so i had to email them to find out there on back order, i mean really this is a business and im trying to track them doan for what rightfully mine and oh its on back order but clearly says or said in stock on both of your sites but now I'm sure

14 juni 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The parts I was sent for an 01 eclipse…

The parts I was sent for an 01 eclipse front bumbper and rear bumber were to small and the side skirts were already cracked I didnt send them back for a refund because of how much shipping was I will never order from this company again

15 maart 2020
Review zonder uitnodiging
Logo Bodykits

Antwoord van Bodykits

Hey Steven,
I show you ordered this back in Decemeber, but we have 0 emails from you. We're happy to help with any issue. We just need to know about it.
Thanks,
BodyKits.com
(714)614-6087

Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM THEM...I PURCHASED SOME…

DO NOT BUY FROM THEM...I PURCHASED SOME TAIL LIGHTS ONLINE FOR THEIR ADVERTISED PRICE ONLY TO BE TOLD A FEW DAYS LATER THE PRICE IS GOING UP AND WANTED ME TO PAY $70 MORE THAN WHAT I ALREADY PAID....COMPLETE SCAM

5 maart 2020
Review zonder uitnodiging
Logo Bodykits

Antwoord van Bodykits

Hey Matt,
Apologies again for that. We try to keep all pricing as up to date as possible, but occasionally one does slip through the cracks.
Thanks,
BodyKits.com
(714)614-6087

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