Boiler Base UK Reviews 

By keeping their word !! Contact almost immediately after my initial email And helping out with a new thermostat not the most time consuming job as fitting a new boiler but to myself it's a huge relief and explanation of all the working and a help to know if needed just a call away Outstanding 😀

Boiler base uk installations.
I had my old back glowworm boiler and gas fire that I've had for over 25 years removed on the 20/02/2025 the gap where the old boiler had been was neatly covered up... plus all rubbish removed and cleaned up!!... Plus the header tank in the upstairs airing cupboard was taken out leaving loads of room for clothes etc.Very happy 😀😀... One hell of a job expertly done by Jay and his crew. My new worcester greenstar 4000 25kw combi boiler was then installed in my kitchen. So happy lovely hot water at the touch of a button. Plus a mobile thermostat my wife and myself can take upstairs and switch on the radiators before we get up! We then have a lovely warm house for when we go downstairs... 😀😀 Thanks to The lads who worked so hard and well in harmony with each other!!! Nothing was too much trouble they them to do. All the lads were very pleasant and polite ... They completed the job in one day. ( WELL DONE GUYS) 👏👏👏 I thought it would take a few days but i was pleasantly surprised.
I've now got plenty more room upstairs. Thank you Jay and your crew, ( plus boiler base uk) a superb company. ( I would recommend them to anyone who might be interested in having a new boiler etc installed.
( The crew arrived at 8:20 am and finished around 6pm). Everything completed. MARVELLOUS 🌟🌟🌟🌟🌟 Once again A big thank you from Tommy and Liz.

After three visits by British gas engineers i was left with out hot water and heating for 5 days after they condemned my boiler as unsafe
I explain my wife and daughter were both ill but this didn't help
I found boiler base by accident on the Saturday 25th of October 2025 and spoke to a kind and understanding lady called Gabby
I explained my situation with my wife and she spoke to Jay and he agreed to come on Monday 27th to replace the condemned boiler
He arrived at 13-00 with his team and they had the boiler replaced and running by 17-00 much to my suprise and delight
The Boiler is well fitted and with no mess or disruption
All for a pre agreed all in price payable on completion and acceptance
We all had our first shower in 5 days it was a pleasure not to boil a kettle for washing
The company has the right attitude to customer service
Unlike British gas who just don't care they still haven't contacted me regarding the old boiler and how they left it and I cannot speak to them but they have a robot named cosmos

All the best boiler base
Mr D Snowdon

We recently had a system boiler removed and a combi fitted, the job was completed in a day and the work is spot on. Excellent customer service from start to finish and Gabby was extremely helpful when it came to choosing the right boiler for us and nothing was ever too much trouble. I would highly recommend boiler base UK.

I recently had my boiler break on me an old conventional system I had been looking round for quotes and kept getting let down and given ridiculous prices. I had heard about boiler base through a friend so I decided to look myself the page looked very professional and the website was even easier to use giving me a quote without having to even get anyone out I spoke with jay on the phone and he was out to see me within a day. He was very polite and very attentive he talked me through the process and potential other options prices and boilers etc. after that it was a quick and easy process I picked my boiler and within 2 days the lads where there. The team was brilliant very polite and informative great banter and they made my girlfriend feel comfortable the job was spot on and they was in and out within a working day clean tidy and no issues. I can’t thank the team at boiler base enough I would recommend them to anyone. Jay, Gabbie and the lads were fantastic. Brilliant company and service highly recommended and appreciated. 😁🙏

Our new boiler was installed today and we wanted to say thanks to Boiler Base Uk for the excellent work. From first contact to completion, everything has been great. Good price and no hidden extras. Superb communication and advice from Gabby. Expert info and a friendly approach from Jay to help us make the right choice of boiler and no pressure. The guys were on time; fast, efficient installation, so much care taken and pride in their work, plus tidied up afterwards. We could not believe how quickly the boiler was installed. also really appreciated the clear communication and the time spent with us working through tips using the system. thanks for everything we would recommend the whole team.

We are in the middle of having a complete renovation of our property and Boiler Base have completed the full plumbing works. From start to finish, the service has been outstanding. The team were reliable, professional, and always kept everything tidy. Every detail has been carried out to a really high standard, and nothing was ever too much trouble. Communication has been excellent throughout, and they’ve worked seamlessly alongside other trades on site.

We couldn’t be happier with the quality of the work and the level of service. Boiler Base have made a stressful renovation feel much easier, and we’d recommend them to anyone looking for trustworthy, skilled plumbers who really take pride in what they do.

Really good price talked you through everything from start to finish and Really good professional workmanship..very clean and tidy too went the extra mile nothing was too much...brilliant boiler replacement..thanks jay and Gabby.

Outstanding Service from Start to Finish!

I recently had my boiler serviced by Boiler Base, and I couldn’t be happier with the experience. From the first phone call, the team was professional, friendly, and transparent about costs and timescales. The engineer arrived exactly on time, fully prepared, and explained everything in a way I could actually understand!

Thank you Againnn!

Brilliant company, couldn’t have been more helpful and very genuine polite lads. Standard of work was second to none. I recommend highly

From start to finish Boiler Base UK was a pleasure to deal with. Gabby was super knowledgeable and friendly, called me back when planned & provided me with great service before getting me booked in to have my new boiler fitted. Jay and his team were all really friendly, did a great job, cleaned up after themselves and advised how to use my new boiler. Can’t reccomend this company enough, fantastic prices and service, only took payment after the job was complete and made sure I was happy with everything first.

Absolutely delighted with the work completed, very efficient and completed the job within the time frame
Would highly recommend to anyone who needs new boiler

Fab service. Very professional lads and so polite. Was made up with how clean they kept my house. Would highly recommend

⭐️⭐️⭐️⭐️⭐️

Absolutely brilliant service from start to finish. The whole process was straightforward, the engineer turned up on time and worked cleanly throughout the day. Everything was explained clearly, and the new boiler was up and running with no hassle. The installation looks really neat and professional, and the house was left spotless afterwards. Great communication from the office too – I was kept updated at every stage. Couldn’t recommend highly enough!

What a fantastic, easy installation from start to to finish.
The customer service was excellent and Gabby in the sales explained everything and was always on hand to answer my many questions.
Installation date was amazing, no mess guys were polite and friendly and worked very efficiently.
I would recommend with confidence.

After shopping around i opted for boilerbase. The price was very competitive and the service was second to none. Jay the fitter turned up on time and done a nice clean job. I would highly recommend this company.

excellent service from the lads in boiler base. fully professional and the best at what they do. I got my boiler taken from my kitchen to my loft. excellent thank you

Brilliant job from start to finish. Swapped out my old boiler and fitted a new one quickly, cleanly and also no issues. Jay was very nice and friendly from the moment that we first spoke i am so happy that i chose boiler base and i will definitley recommend to anyone for such a brilliant service all in all.

Couldn’t recommend Boiler Base UK enough was very happy with the job they carried out installing my new and improved boiler also got to mention the finance options they offer not having to pay all at once but spread over a couple months comes handy, done a brilliant job told me what they were going to do and delivered.

Recently had a boiler installed by boiler base and I couldn’t be happier. Clean and professional service, no mess left behind. Really good price too!