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Beoordeeld met 1 van de 5 sterren

The Bonefish in Southern Pines, NC has had quality problems in the past and it has seemed to reoccur. We had stopped going to this restaurant and would go back time to time. Lately there has been an i... Toon meer

Beoordeeld met 4 van de 5 sterren

We thought the food was very delicious. I had the swordfish with pumpkin ravioli and my husband had cod imperial. The broccoli was cooked perfectly. We also had drinks at a low price because there... Toon meer

Beoordeeld met 5 van de 5 sterren

My sorority sisters and I had a wonderful experience at Bonefish in Montgomery, Al. Ty”yona was our chef and waitress and she was awesome. She greeted us with a big smile, explained our choices from... Toon meer

Beoordeeld met 1 van de 5 sterren

I have not been to Bonefish in years. Last time was in North Carolina, was good. However, I cannot say the same for the Lancaster, PA location. I ordered three appetizers for lunch and what a disappo... Toon meer

Bedrijfsgegevens

  1. Restaurant

Informatie afkomstig van verschillende externe bronnen

Prepare for the unexpected - a journey that will ignite your taste buds, reward your curiosity and turn any visit into so much more than your typical night out.


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

97 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,4

Alle reviews

(97)

26 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

The service was excellent

The service was great. Our server was Aliyah she was amazing. We visited on 2/14/25. Even with the restaurant Aliyah was the best server. We also thank Jared the kitchen manager for making our visit special.

14 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad customer service at all levels

posted a review , got a e mail from angelleca h with a link the only contact is a gift card system.They do not have a number for customer service . My post was not being able to be seated in a near empty restaurant at 3: 45 without a reservation This is Vero Beach , there are other places to eat that cost a lot less./ R. Stewart

6 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The service really made it special!

My husband and I recently dined at Bonefish Grill Polaris on a busy Saturday night, and despite having reservations, we still had to wait a bit. However, it was clear the staff was putting in a tremendous effort to accommodate everyone. Once we were seated, our server, Kennedy, greeted us promptly, immediately bringing water, bread, and dipping oil. We appreciated how attentive he was throughout the evening. I ordered the Bang Bang Shrimp with an upgraded side, while my husband chose the Chimichurri Steak. The food was absolutely delicious, and Kennedy was fantastic—always there when we needed something, sometimes even before we realized we needed it! Overall, it was a wonderful and delicious dining experience, and we highly recommend Bonefish Grill Polaris. A server can make or break the experience and our server was excellent--the service really made it special!

25 januari 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

So I am very upset as I ordered the…

So I am very upset as I ordered the rainbow trout crusted parm…..I ate two bites and it was full of oil. Picked up the fish and nothing but oil….waitress didn’t seem to care that I was unhappy…..threw the entire plate out so paid 25 plus and ate nothing but the broccoli. Very disappointed.

25 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great family dinner experience

The server Kim was excellent at Bonefish Grill, Plantation in South Florida.
We were impressed with her service quality, engagement with every member of my family, menu suggestions and drink suggestions for each of us.
It is truly said great businesses rest on the capable shoulders of great employees. Kim is a great employee. Thank you Kim

17 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Customer Service non-existent

I think their corporate Customer Service department must be non-existent. I have sent them three messages over the past two weeks through their on-line Contact form and have received no reply.

8 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Go to Outback instead!!!

My son and his girlfriend too me there for my birthday dinner. We waited 45 minutes for our meal and when it arrived all dinners we cold!!! Our waitress asked us to check our food because another of her tables complained of cold food. I asked for the manager and Joe McCracken came over. Offered to heat up our dinners or make us another one. Until I told him we were leaving and he could comp the meals he never offered only kept trying to tell us one of the grills is broken and he could heat our food. So disappointing as my son drove a long way to celebrate my birthday with me. This is the 2nd bad dinner we have had there

7 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our server named Bayu was excellent

Our server named Bayu was excellent. Very friendly and professional. He checked on us several times during our dinner, but each time he waited until we were not eating as not to disturb us, which is such a great "Breath of Fresh Air" compared to other restaurants the server interrupts your meal. Bayu is one of the best we have encountered. Great service

15 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful server and great food



My wife and I just ate for the first time at Bonefish, excellent food, but the best part was the friendly, exceptional server. Very helpful, knew the menu, and could explain how the food tasted by her own experience eating at the restaurant.
Kelsie Miller is a great believer in Bonefish!
She works in Johnson City, TN
Thank You
Phil

1 november 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I joined the dine in program and have…

I joined the dine in program and have eaten once a week for the last few months ! I noticed lately the price fixing up g every two weeks being a senior I am careful with money ..food is ok ,wait staff sticks and the owner of Deptford New Jersey is a real jerk !! Ignorant and rude ! His staff follows suite 🤮

28 september 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Bonefish Grille needs to source better seafood and produce.

My husband and I dined at the Bonefish Grille in Independence, Ohio on Saturday August 17, 2024. We ordered the Appetizer Bang Bang Shrimp which was outstanding. Bread was great. My husband had the twin lobster tail dinner which was very good. I ordered the Chilean Sea Bass. It was actually terrible. Two tiny flat pieces of fish that bore no resemblance to Chilean Sea Bass. The dollop of mashed potatoes was bland as was the spinach. Very disappointing dinner. Server was very pleasant and efficient. Mrs R J Hudak

17 augustus 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Happy Customers!!

We really liked our experience at Bonefish Grill at 14770 W. Colfax Avenue Lakewood CO! Our server, Brynne was a great waitress and very personable with such a sweet disposition! The manager, Dominick S. was a great team player and helped his staff in all areas. Our busser was friendly, pleasant and helpful named Jordan. The whole tam was very efficient and kind. We also liked our hostess who went the extra mile, too. Our food was very flavorable and served. fresh. We will return to this clean and wonderful restaurant! -- The Lowery's

25 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent food

Hi. I had dinner by myself this afternoon. The sirloin steak was so tender and tasty and the server? waited to see if it was cooked to my order and it was. I have never had a server/cook wait to see if my steak was cooked to my order. Thank you. The Lump Crabmeat crab cake had lots of crabmeat in it. The server was very nice too. And I earned $5.00 off. Love Bonefish.

30 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Food and Staff

Warning: This review is a little long but for good reason.

My wife and I had the opportunity to visit Bonefish Grill on University Drive in Coral Springs on Thursday, June 6th. We decided to try that restaurant for something different than the usual places like Outback Steakhouse or Red Lobster.

We parked in the parking lot and walked in around 8pm. We usually like eating a little later in the evening when going out to avoid the dinner rush (crowded restaurants). Within 30 seconds of walking in, we were met by a young lady at the hostess station. She was very pleasant and asked where we would like to be seated. The restaurant was less than 50% occupied. My wife replied by saying, a booth but wherever is easier for the waitress. Without hesitation she took us to our table. The restaurant itself has a very inviting decor for a chain restaurant. It makes you feel relaxed.

There we met our waitress within a few minutes we were met by a very nice young lady by the name of Rachel. Rachel throughout the entire evening was one of the nicest waitresses we had in a good long while. My wife ordered the Filet Mignon, and I ordered the Chilean Sea Bass. I also ordered their Sangria while my wife had a soft drink.

The food was ready a little quicker than I expected and was delivered by the young lady who met us at the hostess station. That was a little usual but what happened next was really usual. The young lady asked my wife if the steak was cook correctly. I have never seen a hostess deliver the food from the kitchen let alone ask about the cook. My wife cut into it and took a bite and told her it was perfect. Likewise, my Chilean Sea Bass was awesome. The sangria was also one of the best I ever had. She was very nice, and my wife likes to award people that go above beyond a really cool looking pen.

A few moments after the young lady left, Rachel returned and inquired about the food and whether we needed anything else. Rachel is a very warm person and had a way of making us feel special. Someone who is definitely a credit to the brand and the occupation. At one point we asked her for the hostess' name as we wanted to mention her in our review. Rachel told us her name was Katy. I started thinking Katy, I know that name from somewhere. I then followed up with another question. I said to Rachel, she's not the hostess, is she? Rachel smiled and chuckled a little and then said, no. Katy is the Managing Partner of the restaurant. Then it came back to me. I saw her name on the website - Katy Mears.

In conclusion, I would like to say that was the nicest dining out experience we my wife and I have had in a while. Bonefish Grill is our new favorite restaurant of its class in the Coral Springs area, and we will definitely be back because of people like Rachel and Katy.

Thank You,

Chris and Sharon

6 juni 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Service was good

Service was good, Poke was AWESOME (do not remove this) wine good, bread was hot then... we ordered the "Two meals for.." My Sampi tasted pretgty good but too dry. Not enough sauce. Nice shrimp poor scallops and way to few. Using Bay Scallops??? Poor quality for a meal that listed at $33.00. Wife's Lilys Chicken way overcooked, dry and tough. Server replaced it but it took way too long. I was finished and still no meal for my wife. Spoiled our experience. She just took it home. There was a large group there but it's not our issue...it's yours. Very disappointed!!

23 april 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

the soft shell crab

the soft shell crab belongs in the garbage, I love soft shell crab. the photo shows the crab as it should be prepare quickly fried with a golden , crispy batter. the one served is a mushy gray/brown. the legs and body are soggy and the crab itself is very small. If you love soft shell crab do not get it at Bonefish grill. the only edible portion is the stuffing . Not what I wanted to pay.

21 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our server Howie is the best

Our server Howie is the best! He's the reason we keep going back to Bonefish Grill. He's very attentive and knowledgeable. We never have to ask him for anything. He always comes with refills before we run out.

9 april 2024
Review zonder uitnodiging

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