The discussion we had was comprehensive and most helpful. We bought a fan for our stove, but could not fit it in appropriate position on top of stove. It was not removed from the box and returned... Toon meer
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Lees wat reviewers zeggen
Only went into the shop for a replacement part for the wood burner. Staff were extremely helpful and pleasant. Even telling me that if a relative in Yorkshire needed help with an Aga being fitted, t... Toon meer
Visited this business after many years, impressed with expansion and development. Probably good to expand from the wood burning Steve’s business. But the wood burning stoves are brilliant. We have two... Toon meer
Great layout on shop floor showing many beautiful items to help furnish the home. The items were well sourced and some were locally made - a big plus. Staff welcoming and helpful and, importantly, not... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bonk & Co
Geschreven door het bedrijf
Wood burning stoves are our passion! We have a great range of products & accessories, a wealth of expertise and offer great customer service. Over the last 40 years, we have been lucky enough to work with some great manufacturers and suppliers, which means now, we can confidently say that we only sell stoves that ‘we know and trust’. We are very proud of the stoves we sell, and are equally proud to say there are some stoves we don’t sell!
STOVES & FIRES HOME & LIFESTYLE KITCHEN OUTDOOR LIVING
Contactgegevens
8 Harbour Road, IV1 1SY, Inverness, Verenigd Koninkrijk
- 01463 233968
- hello@bonkandco.com
- bonkandco.com
4,9
Uitstekend
1K reviews
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Great customer service
Great customer service, very responsive to email and received a lovely little handwritten thank you note with my order. Shipping was fast and the product was well packaged.
11 augustus 2025
Antwoord van Bonk & Co
Hello Holly,
Thank you for the lovely 5 star review.
We hope you enjoy your new purchases and cosy down with the cooler evenings drawing in.
Warmest wishes,
Bonk & Co.
Staff very helpful
Staff very helpful, carried my heavy purchase out to my car. Also friendly and polite.
25 augustus 2025
Antwoord van Bonk & Co
Hello Moira,
Thank you for the wonderful review,
I will be sure to pass on the positive feedback to our staff.
Warmest wishes,
Bonk & Co.
A really genuine and pleasurable…
A really genuine and pleasurable shopping experience. Very inspiring!
23 augustus 2025
Antwoord van Bonk & Co
Hello Debby,
Thank you for the lovely 5 star review.
We look forward seeing you again soon,
Warmest wishes,
Bonk & Co.
A pleasurable shopping experience !
Well what a truly delightfully & helpful store nothing was too much bother. Amazing selection of accessories available with amazing assistance to help guide you into making the correct choices but without any pressure sales can well and truly recommend this store !
29 augustus 2025
Antwoord van Bonk & Co
Hello Michael,
Thank you for the lovely 5 star review.
We're really glad you enjoyed your visit and found what you were looking for. It means a lot to hear that our team was so helpful.
Hope to see you again soon,
Warmest wishes,
Bonk & Co.
Great company to deal with
A really great company to deal with. Frequent relevant updates, item beautifully packaged and presented with a really personal touch which comes from a small independent company who are honestly interested in their customers. Their base way up in beautiful Inverness was no barrier to easy ordering and swift delivery. All this plus commendable eco philosophy.
26 augustus 2025
Antwoord van Bonk & Co
Hello Veronica,
Thank you for such a kind review.
We are so pleased you enjoyed our Eco packaging and personal touches. We hope you enjoy your new Thermometer.
If you ever need anything else please get in touch.
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello Iain,
Thank you for the wonderful review.
I hope your new basket is fitting into its new home lovely!
We hope to see you again soon.
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello Thomas,
Thank you for the 5 star review.
We hope to see again soon,
Warmest wishes,
Bonk & Co.
Five stars
This company came highly recommended by numerous people. Good mix of stoves in their beautiful showroom. Very happy with my stove, and helpful staff with any follow up questions i had.
16 augustus 2025
Antwoord van Bonk & Co
Hello Sandra,
Thank you for the lovely 5 star review.
We hope you get many a cosy evenings with your stove.
We look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
Always a pleasure to shop in Bonk & Co
Always a pleasure to shop in Bonk & Co. Great friendly and helpful staff.
15 augustus 2025
Antwoord van Bonk & Co
Hello Ann,
Thank you for a wonderful review.
We hope your new purchases look beautiful in your home.
Look forward to seeing you soon.
Warmest wishes,
Bonk & Co.
Fantastic customer service and a…
Fantastic customer service and a pleasure to talk with. Super fast delivery and product thoughtfully, sustainably and perfectly wrapped. Hope to use these guys again 😀
20 augustus 2025
Review zonder uitnodiging
Antwoord van Bonk & Co
Hello Rachel,
Thank you for the lovely 5 star.
We hope you enjoy your new Le Creuset.
Warmest wishes,
Bonk & Co.
A magical place!
A magical place! Everything you could want for your stove & beautiful things for your home that you won't find anywhere else. And lovely friendly, helpful staff.
9 augustus 2025
Antwoord van Bonk & Co
Hello Evelyn,
Thank you so much for the fantastic review. Its lovely to hear you enjoyed your visit and found some special pieces for your home.
We look forward to seeing you again soon,
Warmest wishes,
Bonk & Co.
Very friendly and knowledgeable
Very friendly, knowledgeable and helpful staff. Whether you are choosing a new aga, a cookbook or a box of matches they all have just the right amount of help and advice.
9 augustus 2025
Antwoord van Bonk & Co
Hello Na,
Thank you for your wonderful review!
It’s great to hear that our team were so helpful, I will pass on the lovely review. I hope everyone enjoys their new gifts at Christmas!
We look forward to seeing you again soon.
Warmest wishes,
Bonk & Co.
Excellent
Excellent. Knowledgable, polite and helpful team fitted the stove. Delighted with it. Best purchase EVER. Compared to oven chimney fire place the stove has stopped the draught when not lit - and when lit - heats the whole house.
15 augustus 2024
Antwoord van Bonk & Co
Hello Catriona,
Thank you for the wonderful review.
We are delighted you have such a great experience from start to finish. We hope you get many cosy nights ahead with your new Woodwarm Phoenix stove.
We look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
I'm so happy with my wicker flower…
I'm so happy with my wicker flower basket. It's perfect to collect my garden flowers in and looks beautiful.
8 augustus 2025
Antwoord van Bonk & Co
Hi Elizabeth,
Thank you for your 5 star review.
We are so pleased your new basket has found a new home in your garden already. Remember to share and tag us in your photos as we would love to see!
Warmest wishes,
Bonk & Co.
If only all online shopping was like this
Product exactly as described, easy 5o place the order and fast dispatch and delivery.
7 augustus 2025
Antwoord van Bonk & Co
Hi Sally-Anne,
Thank you for the wonderful 5 star review.
We hope you enjoy your new Pacmat picnic blanket with all this lovely sunshine !
Warmest wishes,
Bonk & Co.
The best price and super speedy next…
The best price and super speedy next day delivery! Would definitely recommend!
7 augustus 2025
Antwoord van Bonk & Co
Hi Jan,
Thank you for the five star review.
We're delighted with your feedback, that’s exactly what we aim for.
Warmest wishes,
Bonk & Co.
Great place to find an unusual gift Very friendly and helpful staff.
Very friendly and helpful staff.
A wonderful array of quality products for the home and great selection of smaller items which could be bought as gifts.
A wee bit on the pricey side but good quality.
6 augustus 2025
Antwoord van Bonk & Co
Hello Lydia,
Thank you for your lovely review.
We do our best to stock special, unique products that you won’t find elsewhere, so we’re delighted to hear you appreciated that.
We look forward to welcoming you back to the showroom soon.
Warmest wishes,
Bonk & Co.
When I visited the store service was…
When I visited the store service was good. Friendly staff. I found item I was looking for. But it was disappointing as I asked for this item in January. I am still waiting for a phone call to say the item is in stock.
1 augustus 2025
Antwoord van Bonk & Co
Hello,
Thank you for taking the time to leave your review
We’re pleased to hear that your recent visit to our showroom was positive and that you found our team friendly and helpful.
However, we're sorry to hear about the delay in getting back to you regarding the Aga rack you were looking for. This isn't the experience we aim to provide, and we completely understand your frustration.
If you have any other questions please do not hesitate to get in touch and we will be more than happy to help.
Warmest wishes
Bonk & Co.
Was guided through the process as we…
Was guided through the process as we had never had a stove installed before.Everything was explained and came to fruition,Excellent service.
28 juli 2025
Antwoord van Bonk & Co
Hi David,
Thank you for the 5 star review.
We hope you enjoy many cosy evenings with your new Rais Viva L 100.
Warmest wishes,
Bonk & Co.
Everything was lovely the assistant was…
Everything was lovely the assistant was very informative but not pushy had a good browse and no pressure to buy lots of different things the assistant was very good at her job
25 juli 2025
Antwoord van Bonk & Co
Hello Pat,
Thank you for your 5-star review and your kind words about our sales team. I’ll be sure to pass on your lovely comments to them.
We look forward seeing you soon.
Warmest wishes,
Bonk & Co.
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