Slight niggle when we arrived as my booking wasn’t on the system - was sorted within 20 mins though and everything else was faultless! Really quick at key collection after the flight and the connectin... Toon meer
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Lees wat reviewers zeggen
Having used this service many times I am never disappointed. Ease of driving in and giving my car to a trusted employee, who returns it to me upon arrival back to Gatwick, stress free, and cheaper t... Toon meer
Parking at Gatwick was probably the easiest part of our journey. Easy to find the car park and a parking space and not long to wait for the shuttle bus. Excellent value for money compared to other UK... Toon meer
Bedrijf heeft geantwoord
Close to airport, regular transfers but lacks clear parking zone designation. You seem to have to keep guessing which zone is open or you should be parking at.
Bedrijfsgegevens
Geschreven door het bedrijf
Gatwick Holiday Parking is located on the airport campus and offers the best value on-airport parking options to suit every budget. We offer a range of on-airport Valet parking options for passengers flying from both North and South terminals, that are just a short, free shuttle bus ride away from the terminals.
Contactgegevens
5th Floor, Destinations Place, RH6 0NP, Gatwick Airport, West Sussex, Verenigd Koninkrijk
- 0330 311 9566
- booking.gatwickholidayparking.com
4,6
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Our fight was cancelled
Our fight was cancelled, paid for another flight also got cancelled! Paid for another flight to a different airport then had to get back to Gatwick to pick up car, pull up to exit to find a £300 parking charge. Because original booking was lost, was resolved in the end, still a charge but what a pain when it took 24 hours to get our car not being our fault.
10 juni 2026
Antwoord van Gatwick Holiday Parking
Dear Russ
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear our system did not recognise your booking when using our car park.
All of our exit systems are expected to link to a pre booking linked to your vehicle registration. We’re sorry this hasn’t been what you’ve experienced and for the delay this caused in exiting the car park.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Efficient and informative
The information on where to park was clear, the attendant who booked me on was efficient and the collection was well managed. All worked well. Thank you
10 juni 2026
Antwoord van Gatwick Holiday Parking
Dear David
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the information provided before arriving clear and the staff efficient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Antwoord van Gatwick Holiday Parking
Dear Lee
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Antwoord van Gatwick Holiday Parking
Dear Andreas
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking a good place to park and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very easy to do first time to leave my…
Very easy to do first time to leave my car at Gatwick it was no problem and efficient like clock work .thanks 👍
23 juni 2026
Antwoord van Gatwick Holiday Parking
Dear Andreas
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and efficient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Convenient once we found it...
23 juni 2026
Antwoord van Gatwick Holiday Parking
Dear Karen
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to finding the parking convenient and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The booking process was very user…
The booking process was very user friendly and the whole process was easy and friendly service
8 juni 2026
Antwoord van Gatwick Holiday Parking
Dear Tipei
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the booking process very user friendly and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Discounted promo code not working but customer services helped sort
After following up my initial posting - I contacted customer services who were able to help - the current discount codes only appear to be effective for 2026 and not 2027(yet)
Karen in Customer Services was a great help to restore my confidence in GHP, and therefore I booked. So I have changed my review from 1 to 4 stars
Thanks Karen.
14 juli 2026
Review zonder uitnodiging
Antwoord van Gatwick Holiday Parking
Dear Tony
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you’ve been unable to use your discount code when making a booking.
We would expect our online booking system to accept all valid promotional codes and I'm sorry that this was not the case with your booking.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Parking at the airport before
I have parked at the airport before. And to book is an easy process and quick for the customer.
22 juni 2026
Antwoord van Gatwick Holiday Parking
Dear Patrick
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
After leaving the car
After leaving the car, I noticed that the mileage had increased by 4 miles. That seems a bit too much just to move the car to a parking space. Other than that, everything was fine.
8 juni 2026
Antwoord van Gatwick Holiday Parking
Dear J.L.T Crafts
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear the extra mileage on your vehicle when you returned to collect your vehicle.
We only drive a vehicle the necessary distance to move this into our secure storage car parks which are all located on airport property.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Good transport to the airport and same…
Good transport to the airport and same for when return.
8 juni 2026
Antwoord van Gatwick Holiday Parking
Dear Ergun
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the transport links to and from the airport to be good and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Once I found the site all was well
Once I found the site, there was a friendly man showing me where to park and explained where I had to go to hand my keys in. Handed keys in was given a card to keep to hand back to them on my return. Waited 5 minutes for bus to take me to airport. Was very straight forward.
Only downside is the postcode took me straight to short stay car park once I was there I couldn’t turn round so had to take a ticket and exit straight away (I did buzz the help button and lady said to do that)
When I got back from holiday and found my car who ever drove it had raised drivers seat to its max which I struggled to find how to lower as never adjusted it before - didn’t think it was necessary to do that but didn’t ruin overall service - would use again
8 juni 2026
Antwoord van Gatwick Holiday Parking
Dear Barbara and Craig
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to finding the friendly staff when arriving at the car park and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Good value for parking in a place near…
Good value for parking in a place near a the bus stop knowing that my car is safe and secure.
3 juli 2026
Antwoord van Gatwick Holiday Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking good value, safe and secure, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Antwoord van Gatwick Holiday Parking
Dear CustomerVal
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and competitively priced, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very efficient and easy
8 juni 2026
Antwoord van Gatwick Holiday Parking
Dear Robert
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking efficient and easy, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
When we entered we were not sure…
When we entered the car park, it wasn’t clear whether we were supposed to park in Zone A, B, or C. The signs were confusing from the start. When we came out, the exit signs were even more unclear, and we ended up relying on Waze for directions. Unfortunately, it guided us straight through the Drop‑Off Point, and we were charged an extra £10 for simply trying to leave. After already spending so much on holiday, this unexpected charge felt really unfair and avoidable. Clearer signage would make a big difference.
8 juni 2026
Antwoord van Gatwick Holiday Parking
Dear Abul
Thank you for taking the time to share your feedback regarding your recent experience with us.
We’re sorry to hear of the difficulties you’ve experienced when navigating the car park and being directed through the drop off zone by your satellite navigation system and for the impact this had on your journey at Gatwick.
Should you wish to discuss this further our Times24 Customer Services Team will be more than happy to help, please visit www.times24.co.uk/contact-ustelephone or telephone 0345 050 7080 making sure to choose option 2 then option 1.
Kind regards
Gatwick Customer Services
Quick and easy to book and use the…
Quick and easy to book and use the service. Guys behind the service desk were polite and professional, car was parked carefully. I'd recommend and use again in the future.
22 juni 2026
Antwoord van Gatwick Holiday Parking
Dear Ian
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and easy to use with polite professional staff and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Perfect service from start to finish
Perfect service from start to finish, couldn't have run any smoother 5🌟👍👍👍
22 juni 2026
Antwoord van Gatwick Holiday Parking
Dear Spencer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service perfect from start to finish and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very flexible company
Very flexible company, our flight was cancelled due to thunderstorms over the Channel, and they refunded our whole booking fee.
20 juni 2026
Antwoord van Gatwick Holiday Parking
Dear Will
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the flexibility offered with your booking and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Fantastic
This was the easiest and best parking we have ever used . Definitely 5 star parking
7 juni 2026
Antwoord van Gatwick Holiday Parking
Dear Roger
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due finding the parking easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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