I accidentally booked the wrong dates for my reservation and the team was very helpful and happy to edit and fix my reservation! I wish I could remember his name but the young man who helped me was ve... Toon meer
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Lees wat reviewers zeggen
Avoid BookOnline.com at all costs. They use deceptive, sponsored search ads designed to impersonate official hotel websites, tricking you into believing you are booking directly. In reality, they are... Toon meer
I need you help immediately. I just booked about 5 minutes ago and received confirmation that my stay is august 8 leaving 9. I arrive on the 9 th and leave the 10th. My confirmation number is 735106... Toon meer
By the time I reach a human I am in a bad mood after dealing with a computer and it is hard remember the human is in no way responsible for the stupidity of the computer software. Now I'm required to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
BookOnline is an independent travel network with access to rooms in thousands of hotels and approximately 200 countries worldwide. Our goal is to help you find the best value in travel accommodations online for destinations around the world. We offer locations in over 200 countries as well as thousands of great properties here in the United States of America. BookOnline is focused on bringing our customers the most current and relevant results for their hotel needs. We do this by investing in technology and systems to create a better buying process in a secure environment. We have developed an intuitive web design for multiple devices that hopefully aids in your ability to find the information you need and book the property at your convenience. This technology also allows us to create dynamic results for our advertising which in turn allows us to show you the most relevant results for your search. The end result is you find the property you are looking for with the minimal number of clicks and zoom right through into the checkout on your phone, tablet, or computer. Enjoy Book Online and all that we offer. We hope to add to our list of growing happy customers.
Contactgegevens
728 West Ave, 32927, Cocoa, Verenigde Staten
- 18552295934
- contact@bookonline.com
- bookonline.com
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Very helpful
easy to do and saved money
Great service person was very friendly…
Great service person was very friendly and helpful.
Don't do it
Don't do it! THEY ARE THE ABSOLUTE WORST! Horrible customer service, horrible resolution, and they continue to direct to the third-party booking for a resolution when they are, in fact, responsible for the issue and able to resolve. I've never had a worse experience. DON'T DO IT!
Diligent representation provided
My representative was able to answer many questions that had even after speaking with more than a few Expedia representatives. I appreciated his determination to get me some answers.
Good job!!
Easy hotel booking online.
THIS HOTEL IS A SCAM
I made a reservation on Expedia for this hotel on the July 21st. My plans changed and I canceled the reservation on July 23rd before 4pm. According to the policy on my reservation, I would receive a full refund. Expedia confirmed this, and I have a receipt showing no charge. A few days later I see on my credit card that I was charged for the room. I called the hotel and they accused me of staying there and sent a confirmation card with MY FORGED SIGNATURE. The manager refused to give his full name and they accused me of lying. I am now disputing with my bank. DO NOT STAY AT THIS HOTEL. I am so aghast they forged my signature. I will be filing complaints with the parent company and the better business bureau.
Friendly and helpful
Avoid BookOnline.com at all costs
Avoid BookOnline.com at all costs. They use deceptive, sponsored search ads designed to impersonate official hotel websites, tricking you into believing you are booking directly. In reality, they are a third-party reseller charging massive, hidden markups and tacked-on junk fees.Their customer service is completely non-existent. I spent several hours on hold across multiple phone calls, waiting for over an hour each time without a single representative picking up. They lock you into inflexible, non-refundable policies and then completely ghost you when you need support. This site operates on predatory practices. Do your research, book directly with your hotel, and stay far away from this platform!
Besides having to cancel a booking…
Besides having to cancel a booking because I changed the room from 1 bed to 2 and the site changed the dates automatically, it was an easy experience.
Good booking
This went so quickly I am trying to…
This went so quickly I am trying to make sure im booked
The room was easy to book and…
The room was easy to book and reasonable.
Booking process was easy
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