I bought a box set for my daughter but found out she already had the books. Books4people cancelled the order and refunded me immediately. Customer service and communication are top notch.
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Lees wat reviewers zeggen
Pretty shocking really, no reply to any emails sent, or to their web form regarding missing items. More shocking to see people on here have received at least a reply to their botched orders sug... Toon meer
The website is good, prices are good too and they offer free shipping when you spend £35. They also dispatched and shipped quickly. Unfortunately, the packing was subpar. They added extra paper to... Toon meer
Bedrijf heeft geantwoord
Ordered a book to help with new Mac computer, a hour later wife turned with with a similar book. Asked if I could cancel with book4 people, book had been packed ready to send but they still cancelled... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We welcome you to Books4People, a place where all your favorite story tales and books are picked and packed with love and care since 2005. Offering you mind blowing prices since 2005. Books4People started by selling educational books. We grew our business and expanded our range and now specialist in children’s book sets. Cheap and quality collection series. We are one of the biggest independent book stores in the UK and are providing services such as wholesale and to schools all over the world. We provide our customers with brand new book set collections and gift sets. We have an extravagant range filled with best sellers, classics, yummy cook books, children’s books, audio books, fiction and nonfiction. We’ve always got offers on and savings up to a whopping 80% off RRP. The best thing about Books4People books is the fact that we have major commitment to providing our amazing and incredibly important customers with the service that is deserved. Need help? Don’t worry! You can go through our catelog, ask a general question, shop our never-ending range of discounted cheap and quality book sets, all you have to do is give us a call or send us an email and we’ll be here to help. We also provide 30 day returns so if you’re not happy, all you have to do is send it back to us and we’ll refund you in full. All orders have free delivery. We always like to give back to our customers. Once we give you a promise, we won’t break it. If you’re happy, we’re happy. Join us on our next chapter in the world of Books4People books…
Contactgegevens
PCS Books Limited, Unit 8 Vulcan House, Vulcan Road, LE53EF, Leicester, Verenigd Koninkrijk
- +441162519123
- pcsbooks@gmail.com
- books4people.co.uk
4,1
Goed
685 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bad delivery
Made the order on 23rd December paid for express delivery and my parcel its still not here. For express shipping the date for delivery was supposed to be 28, today is 31st. Can't make a review for the actual books because I still don't have them.
23 december 2022
They are fast and efficient.
31 december 2022
Highly recommend.
Recently purchased some books, which arrived today, delivery was quick and prompt and the books were packaged well. I found this company great to deal with and they have a great range of books at reasonable prices. Highly recommend.
16 december 2022
Review zonder uitnodiging
Great little books very colourful and…
Great little books very colourful and bright excellent value for money
15 december 2022
A pleasant and easy experience
A pleasant and easy experience. Good prices and speedily dispatched. Top marks all told
15 november 2022
Book damaged in transit
I ordered a book for a present. When it arrived the bas of the spine was badly damaged and dirty as was the packaging. I sent photos with my complaint. They apologised but offered a 25% refund no mention of returning the book so I now have a damaged book on my hands which I cannot give as a present.
5 december 2022
Review zonder uitnodiging
Excellent delivery service.
The box sets arrived on the day they said they would, and they were well packaged to protect them in transit.
25 november 2022
Absolutely brilliant. …
Books4people are my bookstore of choice,great value and quality of goods.
24 november 2022
Great service!
Best Price on the internet for my items, and delivered before eta. Nice package, well wrapped. well done.
29 november 2022
Awful customer service
Awful customer service! I made an error on my order and emailed as soon as I noticed. They wanted to charge me an extra £15 plus postage (again) to send out a separate item, rather than £10 for the extra part that I requested. They did not read my request fully which caused a delay in dealing with my query. Emails have no signature and are not worded professionally. Very poor! Wish I'd ordered from Amazon rather than trying to support a discount store.
28 november 2022
Review zonder uitnodiging
they canceled my order
29 oktober 2022
Great discount and quick delivery
Great discount and quick delivery. Wonderful book bundle that my son is overjoyed to get.
23 oktober 2022
All great !!!
All great !!!
Quick delivery, books as expected :)
Great price, great quality!
26 oktober 2022
Great prices and very good service…
Great prices and very good service highly recommend this company.
24 oktober 2022
First time having purchased from this…
First time having purchased from this company. I'm very impressed with the price and service. Will most definitely use Books4people again. Highly recommended
27 oktober 2022
Good price for a lovely book collection…
Good price for a lovely book collection and speedy dispatch.
24 oktober 2022
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