BookSpace Reviews 

57
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I published my first book on Book.by (Now Book Space) in April of 2026. Their Help system has been my guide through the many technical formatting questions that come up in the publishing process. The... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

BookSpace is a great choice for independent authors. The customer service is next level. Definitely, they make me feel like I have my own bookstore and an effective team behind me.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Customer service is great. They reply almost immediately if you have a problem. Thanks for that. I am new to this platform, but so far I am pleased. Thank you, BookSpace. Jackie Spencer Delect... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Overall the experience has been pretty good. The prints have gotten to the people and they have enjoyed them. The challenge has been getting royalties through the process. Not the end of the world but... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boekenuitgever
  2. ook in
  3. Boekwinkel
  4. E-commerceservice
  5. Kinderboekwinkel
  6. Multimedia en elektronische boekenuitgeverij

Geschreven door het bedrijf

BookSpace is the all-in-one commerce platform for self-published authors. Your own bookstore, global print-on-demand, and 100% of your royalties, paid daily.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

57 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,7

Alle reviews

(57)

57 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent appearance and quality

Excellent appearance and quality. Timely delivery!

22 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Bruce, thank you, that's lovely to hear! We're delighted your books look great and arrived right on time. Happy to help whenever the next one is ready 😊

Beoordeeld met 5 van de 5 sterren

Ash was awesome to work with

Ash was awesome to work with. I had questions about my ebook and paperbacks. Updating to my Pen name, etc and I had my answer in two minutes. Excellent customer service !!!

21 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Renee, thank you so much, we'll be sure Ash hears this! Quick answers matter when you're sorting out details like a pen name, so we're so glad it went smoothly. Enjoy every step of publishing 🙌

Beoordeeld met 5 van de 5 sterren

Consistent Quality

These are not my first books. I have over 35 of my books on your platform. I have used LuLu for decades and the switch to you was seamless. I love every book I have printed with you, especially my flip book, Rubies in the Wilderness/Splintered. I will give you the decades now.

21 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Mia, over 35 books is incredible, and we're so honored you've trusted us with them! It's wonderful to hear the switch felt seamless and that you love every one. Here's to the decades ahead 📚

Beoordeeld met 5 van de 5 sterren

Newbie Got Star Treatment!

I am new to the platform and needed help. It was offered unstintingly, making my experience very simple. I had made an error and was shown how to fix it. Also, I had something new I wanted to try, and was both helped, and encouraged. I really like the platform and the customer service. I've already talked to two new authors who are afraid to publish, telling them to try it.

17 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Thank you for sharing this, Rina! It means a lot that you felt so well looked after as a new author, and that you're encouraging others to give it a try. Welcome aboard 😊

Beoordeeld met 5 van de 5 sterren

Fast customer support with targeted answers

I was trying to compare printing costs and royalties between KDP and BookSpace and couldn't find a royalty calendar in my dashboard. I sent a message through the chat featureand somene answered within a couple of minutes with the various trim size options, pricing, etc. AND using the book specs I'd listed, gave me the exact pricing information I was looking for for the book I was working on. I'm pretty sure it was a live person based on the answer and. Regardless, the customer service was great, the response time was fast, and my question was answered completely. I have only had positive experiences with the company so far.

19 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Sandra, thank you for this! It's great to hear the answers were quick and gave you just the pricing detail you needed. Wishing you every success with your books 📚

Beoordeeld met 5 van de 5 sterren

Excellent succes management

Excellent succes management. Quick response

19 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Thanks so much, Vincent! We're really glad you felt so well looked after and that the answers came quickly. We're here whenever you need us 😊

Beoordeeld met 5 van de 5 sterren

Live technical support

Live technical support. I received responses to problems I had in setting up my book within a few hours—even on Sunday.

18 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Love hearing this, Diane. It means a lot to the team that help was there for you even on a Sunday. Can't wait to see your book out in the world 🙌

Beoordeeld met 5 van de 5 sterren

Ash is great

17 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

scarlettca, this made our day. We'll be sure Ash hears it, and it will mean a lot to him. Keep in touch if we can help at all with your books 😊

Beoordeeld met 5 van de 5 sterren

Bookspace offers an invaluable service…

Bookspace offers an invaluable service to independently published authors. I can't thank the company enough for its needed service. And the customer service is phenomenal, even communicating with me personally during weekend hours. They go above and beyond for their authors! 5 STARS

17 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Mujiba, thank you for such generous words. It means so much to the team that the weekend replies counted for something. Wishing you a wonderful journey with your books 📚

Beoordeeld met 5 van de 5 sterren

Very quick to respond

Very quick to respond, and very helpful

16 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Shaun, that's so good to hear! We're really glad the team was quick and helpful. Reach out any time if anything comes up 😊

Beoordeeld met 5 van de 5 sterren

Thanks for helping to resolve all…

Thanks for helping to resolve all issues about my account. I’m grateful. You are the best.

16 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Thank you, Femi, that is so kind of you to say! We're delighted you feel looked after, and the whole team will be grateful for these lovely words. Wishing you every success with your books 🙌

Beoordeeld met 5 van de 5 sterren

There was an issue which was taken care…

There was an issue which was taken care of promptly. Everything always goes smoothy and all questions answered quickly. I’ll continue to put books up here.

16 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Love hearing this, Susan. It's wonderful that everything feels smooth and your questions get answered quickly, and we're so happy to have your books with us. Here's to many more going up 📚

Beoordeeld met 5 van de 5 sterren

Excellent printing.

Excellent printing.

16 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Gary, this is great to hear! We're delighted the printing came out just the way you hoped. Wishing you plenty of readers 📚

Beoordeeld met 5 van de 5 sterren

In considering BookSpace, questions asked and answered.

In considering BookSpace for my publishing needs, I reached out to their customer service for answers to important questions. Those questions were answered quickly and treated with respect. It is obvious to me that my interaction was with someone that understands authors and what is important to us. I am convinced that BookSpace is the solution to a more comfortable publishing experience. Steve Pinnell, author.

15 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Steve, thank you for such kind words! It means a lot to the team that your questions were answered quickly and with care. We'd love to help whenever you're ready to publish 🙌

Beoordeeld met 5 van de 5 sterren

Very helpful staff.

Very helpful staff.
Prints satisfactory, especially color photos came out sharp.

16 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Thanks for this, Jan! We're so pleased the team was helpful and that your color photos came out sharp. Enjoy sharing your books 😊

Beoordeeld met 5 van de 5 sterren

Super fast communication!

I emailed BookSpace with an issue from an order and they responded within 5 minutes! I was shocked at how quickly I heard from them. They were able to locate my order and answer my question. The correspondence was very kind and prompt! Very impressive!

15 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Sheri, thank you for this! Five minutes is the kind of speed the team loves to hear about, and we're so glad it felt kind as well as quick. Here whenever a question comes up 😊

Beoordeeld met 5 van de 5 sterren

My experience was great

My experience was great. I reached out with a question and received a very prompt response. The information was a big help. It was nice to get this type of customer service that was focused on trust and partnership.

14 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Thanks so much, Jill! It means a lot to hear the information was a big help and that it felt like a real partnership. Looking forward to seeing your books out in the world 📚

Beoordeeld met 5 van de 5 sterren

Book looked great 😌

Book looked great 😌

15 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Ray, thank you! We're so glad your book looked great when it landed in your hands. Here's to the next one 📚

Beoordeeld met 4 van de 5 sterren

Overall the experience has been pretty…

Overall the experience has been pretty good. The prints have gotten to the people and they have enjoyed them. The challenge has been getting royalties through the process. Not the end of the world but easy to track. The Support team has been responsive.

15 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Thank you for sharing this, Info. I'll look up your account to see what I can learn about your royalties and make sure you're fully supported. You can also reach us any time at hello@bookspace.com 😊

Beoordeeld met 5 van de 5 sterren

The books turned out great

The books turned out great, but I regret a couple of my choices.
When I order more, I'll do them in gloss and I've moved the title to the left a bit.
Nothing was done wrong on your end.

15 oktober 2026
Review zonder uitnodiging
Logo BookSpace

Antwoord van BookSpace

Thank you for the kind words, Ed! We're so pleased the books turned out great. We'll be here whenever you're ready for the next order 😊

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