Top-quality products and a really reliable place to shop. The staff are always knowledgeable, friendly, and genuinely helpful. Whenever I’m unsure about what to buy, I ask one of the team and they t... Toon meer
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Lees wat reviewers zeggen
A fantastic evening of intense learning and delicious results! A wonderful team (Al, main chef, and Grace, assistant chef) who gave clear instructions, useful insights and hints and tips that will st... Toon meer
Just love this company ,great choices ,quality products ,great web site easy to use , customer service is also good reply’s to any questions raised quite fast . Packaging is second to none ,quality... Toon meer
Knife shopping The store had a great range of knives at a variety of price points - importantly I could try before buying! I had a particular knife in mind but I bought another after comparing the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Borough Kitchen, we cater to the urban home chef who loves to cook and entertain. It’s about a shared passion for cooking and eating together - whether having friends around for a Saturday night supper or family over for a roast lunch. At our stores and our online shop, you'll find everything you need to take you from the kitchen to the table, while our two cookery schools offer intimate, personalised lessons to help you hone your culinary skills. You can find us online at boroughkitchen.com or visit us in one of our five London stores at 16 Borough High Street, 1 Hampstead High Street, 186 Chiswick High Road, 129C Upper St, Islington and 40 Electric Boulevard, Battersea Power Station.
Fast, flexible delivery
Free delivery on UK orders over £60
We have a range of delivery options for UK customers, including next-day delivery, as well as international delivery options. We also have a 1-year returns policy.
Contactgegevens
129C Upper St, N11QP, London, Verenigd Koninkrijk
- 0207 043 1478
- online@boroughkitchen.com
- boroughkitchen.com
4,8
Uitstekend
9K reviews
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Top-quality products and a really…
Top-quality products and a really reliable place to shop. The staff are always knowledgeable, friendly, and genuinely helpful. Whenever I’m unsure about what to buy, I ask one of the team and they take the time to explain everything clearly, giving me all the information I need to make the right decision for myself.
They also run a fantastic hands-on cook school with a wide range of classes. The teaching is very practical, focused on real knowledge, and the food is always delicious. I’ve taken several classes already and absolutely love the experience.
Highly recommended.
16 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Disappointed
Inaccurate description of item on website but I had to pay postage to return it.
16 april 2026
Antwoord van Borough Kitchen
Hi Ian,
Thank you for taking the time to provide a review.
We are sorry that the garlic keeper you ordered was not the size you had hoped and that you had to pay postage to return this, we will certainly pass this onto the e-commerce team to check the product description.
Looking into the correspondence, I can see that you asked to return the item and the returns policy was provided, to which you opted to organise the return yourself. If you have a product issue in the future, please don't hesitate to let us know and we can certainly provide a label.
Best,
Borough Kitchen
Unacceptable customer service
Unacceptable customer service, they don’t respond to emails and use a logistics company for international shipping that causes delays and customs issues where none should exist
13 april 2026
Antwoord van Borough Kitchen
Hello,
Thank you for taking the time to provide a review, it is disappointing to read of the experience you have had.
Looking into this, I can see that you placed an order on 12th April for delivery to Guernsey, selecting the standard shipping which takes 6-11 business days. We are sorry the order has not arrived with you yet, but we are in the time frame for the delivery option.
Our team have done their utmost to advice you, both on the phone and via email, however we are sorry if you feel this was not acceptable.
Should you need your order sooner, we do offer a faster option for an additional cost.
Best,
Borough Kitchen
Item arrived as expected in good time
26 maart 2026
Great product as expected from Rosle
Great product as expected from Rosle. Prompt delivery from Borough Kitchen.
14 april 2026
Don't trust their price promise
Don't trust their price promise. Customer services make up any excuse not to match.
18 april 2026
Review zonder uitnodiging
Antwoord van Borough Kitchen
Thank you for taking the time to provide a review.
We appreciate you bringing this to our attention. We're sorry our price match promise didn't meet your expectations, in order for us to honour the price match it does need to meet our terms (https://www.boroughkitchen.com/pages/price-match) and is at our discretion.
We'll review your experience and take this into consideration the next time we review the policy.
Borough Kitchen
great service
great service, can't fault it at all. Had an issue with a small item and it was remedied immediately! on a Sunday too!!
12 april 2026
Beautiful curated dishes
Beautiful curated dishes, kind and personal service, quick dispatch and remarkably fast shipping in a time of uncertainty. Thanks you for all of that.
12 april 2026
Excellent service from very…
Excellent service from very knowledgable and helpful sales assistant
12 april 2026
Simple efficient got my product with…
Simple efficient got my product with DPD within 49 hours
11 april 2026
Purchased Thomas Rosenthal plates and…
Purchased Thomas Rosenthal plates and bowls for my parents. They bought the set over 10 years ago and Borough Kitchen had them in stock! Able to replace all chipped and broken plates our set was missing. Items were beautifully packed and the shipping was extremely fast. Would use again!
11 april 2026
Very efficient and reasonably priced
I rang Borough and checked they had the Miyabi knife I wanted in stock they did . Purchase and delivery processed rapidly .The price was good - this was a very expensive knife and I got nearly 25% off . Very easy to shop with . Recommended
11 april 2026
Fabulous product and amazingly quick…
Fabulous product and amazingly quick delivery! Very impressed with Borough Kitchen.
9 april 2026
Great shop
The staff were very welcoming, friendly and knowledgeable. Very helpful with technical questions I had regarding the coffee grinders and knife sharpeners I was looking at, and ended up buying. In terms of a shopping experience, I can't fault it 👌
10 april 2026
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