Borrowell Reviews 

237
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

In general I find the website to be user friendly and when there are difficulties or errors, they reply quickly to emails and assist in resolving the issue in a competent, friendly, yet professional m... Toon meer

Beoordeeld met 5 van de 5 sterren

I get e-mails periodically during the month and I always check my current Credit Score. They also send recommendations for credit cards. I find theses very helpful to add to my credit and see what pro... Toon meer

Beoordeeld met 4 van de 5 sterren

Their credit card promotion is legit. I did have to provide details of the transaction but they did follow up to confirm everything. I will continue using Borrowell for credit card ideas and use the... Toon meer

Beoordeeld met 5 van de 5 sterren

I haven’t had rent advantage for very long, less than a week, so I haven’t seen any of the projected growth or benefits yet. That notwithstanding, I have had more trouble with the basic uploading th... Toon meer

Bedrijfsgegevens

  1. Geld en verzekeringen

Informatie afkomstig van verschillende externe bronnen

Borrowell empowers Canadians to improve their financial well-being by providing free credit score and credit report monitoring. Get your free credit score today!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

237 reviews

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4,6

Alle reviews

(237)

91 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

So grateful for Borrowell's help in improving my credit

I've been using Borrowell for years and it has kept me informed on the health of my credit. I've used the rent Advantage reporting and it is well worth it. I even reported the last 12 months as well. This has helped increase my credit score tremendously. They have given me a better idea on how to help improve further and it has worked wonders for me... their service is excellent, they reply quickly and guide me through when needed. thank you for helping me better my credit and allowing more in my own life. You have made a big difference, I'm very grateful

12 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love this site

Love this site, it’s helped me become more aware and responsible with my money and manage my credit. Totally getting on the right track thank you Borrowell team

13 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great for credit building

Borrowell has been extremely helpful in rebuilding credit. Wonderful customer service too!

29 april 2025
Review zonder uitnodiging
Logo Borrowell

Antwoord van Borrowell

Thank you so much for your kind words! We're thrilled to hear that Borrowell has been helpful in your credit-building journey and that you’ve had a great experience with our support team. We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience! I am using 2 of their products: the rent advantage and the credit builder. So far, so smooth and professional. Every transaction is reported to the credit bureau on time. The help from the customer service is knowledgable and Swift.

30 april 2025
Review zonder uitnodiging
Logo Borrowell

Antwoord van Borrowell

Thank you for the wonderful review! We're so glad to hear that you're enjoying Rent Advantage and Credit Builder, and that everything has been running smoothly.

Beoordeeld met 5 van de 5 sterren

The company looked after a glitch I had…

The company looked after a glitch I had in my app right away. Under promised, saying perhaps three days. They fixed it in one day. Leo was great! Excellent communication! Thank You!

2 april 2025
Review zonder uitnodiging
Logo Borrowell

Antwoord van Borrowell

Hi there, thank you so much for your kind words! We appreciate you taking the time to share your experience!

Beoordeeld met 5 van de 5 sterren

Efficient response time.

The company is very efficient and responded very quickly and thoroughly.

1 april 2025
Review zonder uitnodiging
Logo Borrowell

Antwoord van Borrowell

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We strive to provide prompt and thorough service, and it's great to know that our efforts met your expectations. We appreciate your feedback and look forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

Je suis tellement reconnaissant de mon…

Je suis tellement reconnaissant de mon ami pour m’avoir fait découvrir cette application et je dois avouer qu’a partir du moment que j’ai commencé à suivre les conseils de Borrowell m’a Vie à complètement changé pour le mieux 😉 aujourd’hui j’ai une bonne cote de crédit et ça continue d’augmenter au fur et à mesure que je travaille avec Borrowell.. merci pour votre soutien et vos conseils.💪😎Eric

1 april 2025
Review zonder uitnodiging
Logo Borrowell

Antwoord van Borrowell

Merci beaucoup de partager votre expérience ! Nous sommes ravis d'apprendre que Borrowell a eu un tel impact positif sur votre parcours de crédit. C'est formidable de savoir que nos conseils vous aident à atteindre vos objectifs financiers, et nous sommes très heureux de faire partie de votre succès ! Nous vous remercions pour votre confiance et sommes impatients de continuer à vous soutenir au fur et à mesure que votre score de crédit augmente.

Beoordeeld met 5 van de 5 sterren

Awesome customer support

10/10 experience definitely recommended to my friends & family ! And so should YOU 👌👏👏👏💯💯💯💯

1 april 2025
Review zonder uitnodiging
Logo Borrowell

Antwoord van Borrowell

Thank you so much for the amazing review! We're thrilled to hear you had a 10/10 experience and that you're recommending us to your friends and family. Your support means the world to us, and we can't wait to continue serving you and everyone you refer. Thanks again!

Beoordeeld met 5 van de 5 sterren

Unsure how many years I have been involved

I have been with Borrowell for years now and I am extremely happy and confident with the opportunities I have been involved with. I have not had any issues and email has been perfect for me. They respond quickly with appropriate and constructive answers and advice. I have had excellent results with programs I have been involved in and I love how I can keep track of my score and reports. Thank you Borrowell for 5* service.

26 maart 2025
Review zonder uitnodiging
Logo Borrowell

Antwoord van Borrowell

Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with Borrowell over the years. It’s great to know that our services have helped you achieve excellent results.

Beoordeeld met 5 van de 5 sterren

Extremely outstanding service

Extremely outstanding service, they take the trouble of reaching you even if missed their calls they even wrote to me that they were trying to reach to refund my money

20 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Satisfied Customer

Very happy with the service I was provided. Helped with my credit score and had no issue at all closing my account early. Got my money back a couple days after it was confirmed closed. I would recommend Borrowell!

18 maart 2025
Review zonder uitnodiging
Logo Borrowell

Antwoord van Borrowell

Thank you so much for your fantastic review! We're so glad to hear that our team went above and beyond to ensure you were taken care of. We always strive to provide exceptional service, and we're happy to know that our efforts to reach you made a positive difference.

Beoordeeld met 3 van de 5 sterren

Hard to talk to someone

Hard to talk to someone, email is slow and I never get the issue solved with just one. Need a phone number.
Was tgiven 3 different reasons by 3 different people as to why my reminder emails stopped. I'm still waiting literally months later for them to tell me they have fixed the issue for me.
Yes it works, I assume it's through their credit builder or rent advantage, but I am excellent with my money as well, and now I can report my rent on my Koho bank account and get 2.5% back for having it come out of my account there. I can also have my rental company report my rent as paid so I have more options now. And, I can phone either of them!

25 februari 2025
Review zonder uitnodiging
Logo Borrowell

Antwoord van Borrowell

Thank you for sharing your feedback, and we sincerely apologize for the frustration you've experienced. We understand how important clear communication and timely resolutions are, and we’re sorry that your issue hasn’t been resolved to your satisfaction yet. Our team has contacted you directly via email, please check your inbox.

Beoordeeld met 5 van de 5 sterren

I had a minor issue with the site that…

I had a minor issue with the site that was not anyone's fault and the team addressed me immediately after I told them the problem and made me aware they were dealing with it promptly. They then followed up afterwards to let me know the issue had been rectified....I could not have asked for anything more than that

23 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Serving their own interest

borewell seems to calculate my score 75 to 100 points lower than other services.
I feel like they might do this to pressure you into their many credit building services. They get paid by every provider that you apply to from their site.
I do not trust them so I canceled them.

21 februari 2025
Review zonder uitnodiging
Logo Borrowell

Antwoord van Borrowell

Hi Ryan,

Thank you very much for your feedback. The score Borrowell presents to you is called the Equifax Risk Score 2.0, and this score comes directly from Equifax Canada. Alternatively, Credit Karma and most banks will show you a credit score from TransUnion (e.g., Scotiabank, BMO, RBC, Capital One, etc.) or a different score from Equifax.

Each credit bureau (Equifax and TransUnion) is its own business, and each operates in its own way. The Equifax Risk Score is a popular and legitimate score calculated by Equifax that is widely used in Canada for making consumer credit decisions, which is why we chose to offer this score. We feel it's important to know where you stand with both credit bureaus.

Moreover, we always aim to provide honest and straightforward information, and we do not intend to pressure our customers into any services. If you have any additional questions or concerns, please don't hesitate to email us at info@borrowell.com with the subject "Trustpilot Review."

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