I just got my Bown of London Summer Blazer. Wow!, it is every bit as fantastic as it appears on their website. A finely crafted quality classic Boating Blazer. You'd be hard pressed to find a com... Toon meer
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My summer weight robe is perfect! It is as beautiful as the picture. The cotton fabric is soft and will give me lots of wear. The construction is high quality. I love it! Delivered very quickly
At the price and with a name like …of London, I expected something much better made. The quality was unacceptable. I could buy this kind of Made in China pyjama on Amazon for a fifth of the price. I g... Toon meer
Bedrijf heeft geantwoord
Slight hiccup with my most recent order due to courier used. Bown had everything sorted out within a few hours.
Bedrijfsgegevens
Over Bown of London
Geschreven door het bedrijf
At Bown of London, we believe that luxury is about more than just the products we offer—it's about the experience. For nearly 40 years, we have been dedicated to providing the finest luxury bathrobes, dressing gowns, and loungewear. While our products may not be for everyone, we take pride in our reputation for excellence, as evidenced by our outstanding ratings on Trustpilot. Our customers trust us for our commitment to high-quality craftsmanship and fair business practices. If you're seeking quality over mere affordability, you've come to the right place.
What Makes Us Special
Luxury, to us, is not only about the materials we use but also the experience we provide. That's why we go above and beyond to offer personalised options—whether it’s adding your initials, a special message, or creating bespoke custom-made shoes. These unique touches make each item special, whether you're treating yourself or gifting to someone else. Each of our products is handcrafted with the utmost care, using only the finest materials. We focus on comfort, style, and durability, ensuring that your purchase will last for years to come. When you choose Bown of London, you join a global community of individuals who value personal style, impeccable design, and the highest quality craftsmanship.
Our Legacy
For many years, Bown of London operated exclusively in Great Britain. However, in recent years, we have expanded our reach to Europe, the USA, and beyond, allowing customers worldwide to experience the luxury of our dressing gowns, smoking jackets, custom shoes, and pajamas—often with next-day delivery. We are proud of our reputation as the Rolls Royce of Robes and the choice of celebrities & aristocrats. You may be wondering about the origin of our name, "Bown of London." It traces back to our founder, Mr. Alan Bown, a successful businessman with a passion for British luxury. Having been unable to find a bathrobe that met his exacting standards, Mr. Bown decided to create his own brand. And so, Bown of London was born. Many of the designs we offer today were created by Mr. Bown himself, and we continue to honor his legacy with every item we produce.
Bown of London quality will be remembered long after the price is forgotten.
What Makes Us Special
Luxury, to us, is not only about the materials we use but also the experience we provide. That's why we go above and beyond to offer personalised options—whether it’s adding your initials, a special message, or creating bespoke custom-made shoes. These unique touches make each item special, whether you're treating yourself or gifting to someone else. Each of our products is handcrafted with the utmost care, using only the finest materials. We focus on comfort, style, and durability, ensuring that your purchase will last for years to come. When you choose Bown of London, you join a global community of individuals who value personal style, impeccable design, and the highest quality craftsmanship.
Our Legacy
For many years, Bown of London operated exclusively in Great Britain. However, in recent years, we have expanded our reach to Europe, the USA, and beyond, allowing customers worldwide to experience the luxury of our dressing gowns, smoking jackets, custom shoes, and pajamas—often with next-day delivery. We are proud of our reputation as the Rolls Royce of Robes and the choice of celebrities & aristocrats. You may be wondering about the origin of our name, "Bown of London." It traces back to our founder, Mr. Alan Bown, a successful businessman with a passion for British luxury. Having been unable to find a bathrobe that met his exacting standards, Mr. Bown decided to create his own brand. And so, Bown of London was born. Many of the designs we offer today were created by Mr. Bown himself, and we continue to honor his legacy with every item we produce.
Bown of London quality will be remembered long after the price is forgotten.
Contactgegevens
Trackside Business Centre, Unit 10 Abbot Cl,, KT14 7JN, West Byfleet, Verenigd Koninkrijk
- 01784 225904
- hello@bownoflondon.com
- bownoflondon.com
4,4
Uitstekend
2K reviews
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My summer weight robe is perfect
My summer weight robe is perfect! It is as beautiful as the picture. The cotton fabric is soft and will give me lots of wear. The construction is high quality. I love it! Delivered very quickly
7 mei 2026
Made in China for that price?
At the price and with a name like …of London, I expected something much better made. The quality was unacceptable. I could buy this kind of Made in China pyjama on Amazon for a fifth of the price. I gave the pyjama to the salvation army.
6 mei 2026
Antwoord van Bown of London
Hi
I am so sorry to read this. Our Pyjama's are made from the finest materials. We will email you to get more information on this complaint.
Best wishes
Bown of London Team
5 star customer service
Slight hiccup with my most recent order due to courier used. Bown had everything sorted out within a few hours.
5 mei 2026
Love my Bespoke Summer Blazer.
I just got my Bown of London Summer Blazer.
Wow!, it is every bit as fantastic as it appears on their website. A finely crafted quality classic Boating Blazer. You'd be hard pressed to find a comparison anywhere in the world, and for a very reasonable cost. Bown also delivers on first rate customer service and fast delivery as promised...
of course they do, they're a legacy British Company.
P. Flynn,
Spokane WA, USA
30 april 2026
Antwoord van Bown of London
Hi
I am so sorry to read this review. I have checked on the shipping and the robe was shipped on time. It was send via UPS Ground which would usually take around 4 to 5 days to where you live. I can see it took a bit longer and will investigate why this happened.
Best wishes
Bown of London Team
Love my purchase
Love my purchase. Fits nice and amazing colours. Fab customer service, I emailed them about an issue I had, they replied very quickly and sent out a replacement which I received the next day
27 april 2026
I received the order promptly
I received the order promptly, and the item is excellent quality.
23 april 2026
I am from a textile manufacturing…
I am from a textile manufacturing family and appreciate design and manufacturing excellence.
20 april 2026
True Luxury & Royal Treatment
They know how to make the buying experience, including when the need is to return, an excellent one, start to finish. And the product quality is absolutely superb. If you want the true top-of-the-line quality, it is here with Bown.
23 maart 2026
The quality of material is great
The quality of material is great. However, the attention to detail in the couture is lacking for the price point. Vertical lines in the material don’t line up across seams. The cuffs, when rolled op are backwards/opposite to each other.
13 april 2026
Good quality and great customer service
I ordered a robe for my partner but it was too small. HOWEVER....the robe was just right for me - big and cozy! I reached out to Bown and asked if I could get the two for one deal on their website, keep the first robe and just order a second robe for him and pay the difference. I received an email response right away (Freddie) and was able to order the second robe which arrived quickly. The quality of the robe is superb and best of all, it fit my tall guy perfectly! I appreciated the excellent customer service.
10 april 2026
I ordered a large size rob
I ordered a large size rob. Bown of London sent me a XXL, which I returned. The next time instead of sending my Large, they sent me a XXXXL. I don't know if they think this is funny, but I returned that XXXXL as well. Don't know about this company.
8 april 2026
Antwoord van Bown of London
Hi
I am so sorry for the issue you have had with sizing. We will be sure to investigate this with our warehouse to see what happened. This is very unusual. We will be in touch directly to make sure you received the correct item
Best wishes
Bown of London Team
Excellent quality robe and great…
Excellent quality robe and great shipping speed. This was the second item I ordered from them. I found their customer service to be friendly and outstanding.
25 maart 2026
Superb customer service …
When I raised a concern about an issue with my order, the costumer service was second to none - I was very impressed.
However, I would be uninclined to order from Bown again as I was not overly impressed with the overall quality of the item I ordered, especially with regards to the price point.
7 april 2026
I received my order promptly
I received my order promptly. The robes, of course, are beautiful and will the recipient very happy! I so enjoy shopping at this store@
23 maart 2026
Very accurate description of product…
Very accurate description of product that I received. Extremely well made. True to size. Thank you.
6 april 2026
Beautiful dressing gown
Beautiful dressing gown. Excellent service. Would definitely recommend.
2 april 2026
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