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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Thought these would make a great alternative to stepone pants but they were absolutely rubbish. The elasticated waist band continually rolls down making it positively uncomfortable and the legs also r... Toon meer

Beoordeeld met 1 van de 5 sterren

They advertise a “100% no risk guarantee. When you email to ask for a different size or for a refund they don’t reply! Trading standards need to be onto these. I’ve opened a PayPal dispute. They a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’m always sceptical about organisations promoting “the best ever” products but needed to find a comfortable pair of underwear at a realistic price, so bought a pair of Boxere to try. They were well m... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered two pairs of Boxere, a limited edition and an OG. I have fairly large thighs and found the OG's started to ride up slightly, and true to their word Boxere sent a replacement. I opted for a s... Toon meer

Bedrijfsgegevens

  1. Ondergoedwinkel

Geschreven door het bedrijf

Home of The Ultra Comfy Men's Boxer Briefs. Underwear that's so comfy, you forget they're on! Crafted with soft, breathable Tencel™️ Modal that'll help keep you fresh. The 4-way stretch and flexible gusset make moving easy and give you a perfect fit.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

169 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,1

Alle reviews

(169)

10 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren
Logo Boxere

Antwoord van Boxere

Hi Scott,
I deeply apologize for the poor experience and communication delays. This is not the service we aim to deliver.

A recent breakdown with our third-party logistics partner temporarily disrupted our order fulfillment. However, this has now been resolved, and we are back to dispatching orders normally.

If you are still interested in purchasing from us, please get in touch directly so we can offer you a generous discount for the trouble this caused.

Beoordeeld met 1 van de 5 sterren

I tried to contact their customer…

I tried to contact their customer service via; email, online contact form, and online chat, they never replied or even acknowledge me.

3 augustus 2026
Review zonder uitnodiging
Logo Boxere

Antwoord van Boxere

Hi Aiden,

I sincerely apologize for missing your messages. We’ve gone through a chaotic couple of months, but that’s no excuse for the breakdown in communication.

Please email us directly at info@boxere.co.uk, and I will make sure we address your issue as a top priority.

Beoordeeld met 1 van de 5 sterren

Cancelled Out of the Blue

Order was cancelled without explanation, two weeks after it had been placed. don't waste your time.

6 juli 2026
Review zonder uitnodiging
Logo Boxere

Antwoord van Boxere

Hi Joe,
I deeply apologize for the poor experience and communication delays. This is not the service we aim to deliver.

A recent breakdown with our third-party logistics partner temporarily disrupted our order fulfillment. However, this has now been resolved, and we are back to dispatching orders normally.

If you are still interested in purchasing from us, please get in touch directly so we can offer you a generous discount for the trouble this caused.

Beoordeeld met 1 van de 5 sterren

Order was cancelled with no explanation

Order was cancelled with no explanation

9 mei 2026
Logo Boxere

Antwoord van Boxere

Hi David,

I am sincerely sorry for the poor experience and lack of communication. This is nowhere near the level of service we strive to provide.

To give you some context, we recently experienced a severe disruption with our third-party fulfillment partner, which left us unable to ship orders or access order updates. I’m glad to share that this issue has now been completely resolved, and our operations are back up and running smoothly.

If you’re still open to giving us another chance, please reach out to us directly, we’d love to issue a generous discount to help make things right.

Beoordeeld met 1 van de 5 sterren

You cancelled my order after waiting 3…

You cancelled my order after waiting 3 weeks. You have given me a refund but I would still like my order!

25 april 2026
Logo Boxere

Antwoord van Boxere

Hi Nik,
I deeply apologize for the poor experience and communication delays. This is not the service we aim to deliver.

A recent breakdown with our third-party logistics partner temporarily disrupted our order fulfillment. However, this has now been resolved, and we are back to dispatching orders normally.

If you are still interested in purchasing from us, please get in touch directly so we can offer you a generous discount for the trouble this caused.

Beoordeeld met 1 van de 5 sterren

ordered accepted and told goods…

ordered accepted and told goods dispatched then money refunded weeks later .

1 april 2026
Logo Boxere

Antwoord van Boxere

Hi Andrew,

I am sincerely sorry for the poor experience and lack of communication. This is nowhere near the level of service we strive to provide.

To give you some context, we recently experienced a severe disruption with our third-party fulfillment partner, which left us unable to ship orders or access order updates. I’m glad to share that this issue has now been completely resolved, and our operations are back up and running smoothly.

If you’re still open to giving us another chance, please reach out to us directly, we’d love to issue a generous discount to help make things right.

Beoordeeld met 5 van de 5 sterren

Boxere trunks happy son

I have bought the boxere trunks for my son as he says that they are very comfortable and he's a fussy person when it comes to what he wears, I did have to enquire as to the delivery of the items which in the end was not boxere's fault but they did chase it up and kept me updated as to where they were in the process of being delivered which I appreciated.

4 november 2025
Beoordeeld met 5 van de 5 sterren

Good Communication

Good Communication, fast delivery and great product, very comfortable to wear.
I also received a discount code.

Thank you

6 mei 2025
Beoordeeld met 5 van de 5 sterren

Not only a fantastic product but…

Not only a fantastic product but fabulous customer service.
I purchased a few pairs of the new Silver Boxere's and after 1 wash rather uncharacteristically the material had a hole appear just below the waistband. I sent a photo and email and received an apology and replacements within days

7 mei 2025

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