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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Pia Rossini do lovely items, dresses, beachwear, but fail miserably on their sizing. I'm a size 16 and rarely does anything go above S/M -M/L Or S M L Rare occasion like now February 2024 spring r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

An online retailer who charges for deliveries and returns even for customers who have never returned goods before. Cost nearly £10 for nothing. Lost a customer. And for clarification I reached out to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

One item was out of stock so they just refunded it and sent the others without checking anything with me - the out of stock item was the thing I really wanted, the others were just add-ons. The items... Toon meer

Beoordeeld met 5 van de 5 sterren

Ich habe 3 Kimonos für den Strand gekauft in den Fraben Türkis, Pink und weiß und bin von der Ware begeistert. Die Strandmäntel sehen wirklich super aus und die Verarbeitung ist auch klasse. Ebenfalls... Toon meer

Bedrijfsgegevens

  1. Winkel in modeaccessoires
  2. ook in
  3. Damesmodewinkel

Geschreven door het bedrijf

Gorgeous women’s fashion accessories, beachwear, hats, bags & clothing ☀️ Free UK Delivery over £50


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

194 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,9

Alle reviews

(194)

3 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Extremely disappointed in almost every sense

I bought a fedora hat direct from the website and paid £4.95 delivery. It was only after I ordered the hat from Pia Rossini, I realised that I could have got free delivery on Amazon. There were no measurements for the hat. The hat I bought had adjustable strings but it would have really helped if they put exact measurement of the circumference and width of brim. It arrived promptly but it was massive on my head. I then learnt that I had to pay out for delivery too which was most upsetting as if they had been more up front with the measurements, I would have not objected to pay for return shipping. I feel I was misled. I completed the returns on the portal and got a message that they will review my returns and get in touch. I panicked as there is a 14-day window to return this item so I then phoned them and the lady told me that she will remind the warehouse. I then get the return acknowledgement. I paid in GBP (£) and the acknowledgment quoted the amount due back to me when received in USD ($). I called the support team again to clarify and I was told I would get it back in GBP since I paid in GBP. It was an unpleasant experience and not to be repeated. I asked where I could leave feedback and I was told Google but was unable to on Google!

29 juli 2026
Review zonder uitnodiging
Logo Pia Rossini

Antwoord van Pia Rossini

Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet your expectations.

We aim to make our ordering and returns process as clear as possible, and our delivery charges and return policy are outlined on our website before purchase. We also appreciate your comments regarding the hat measurements. If you're ever unsure about sizing, our Customer Services team is always happy to provide additional measurements and advice before ordering to help you choose the right product.

We're pleased your order arrived promptly, and we're sorry that the returns process and currency confirmation caused concern. Although the return acknowledgement displayed USD, refunds are always processed back to the original payment method and currency used at checkout, so your refund was correctly issued in GBP.

We ship thousands of orders each year and always strive to provide a smooth experience for our customers. We're sorry that on this occasion we fell short of your expectations, and we appreciate your feedback as it helps us identify areas where we can improve.

Beoordeeld met 3 van de 5 sterren

Return postage £11.

Ordered a jacket but it was small across the bust. Returned it but you have to pay the postage. This was £11! Outrageous.

8 januari 2026
Review zonder uitnodiging
Logo Pia Rossini

Antwoord van Pia Rossini

Thank you for your feedback. We're sorry to hear that the jacket wasn't the right fit for you.

As outlined in our returns policy, customers are responsible for arranging and paying for the return postage. The cost of returning an item is set by the postal or courier service you choose, not by Pia Rossini. We simply recommend obtaining proof of postage for peace of mind until the return has been safely received.

We appreciate your comments and will continue to review the information we provide to ensure our returns process is as clear as possible.

Beoordeeld met 5 van de 5 sterren

Wuderbare Kimonos, perfekte Kommuikation und Service

Ich habe 3 Kimonos für den Strand gekauft in den Fraben Türkis, Pink und weiß und bin von der Ware begeistert. Die Strandmäntel sehen wirklich super aus und die Verarbeitung ist auch klasse. Ebenfalls war die E-Mail Kommunikation mit dem Unternehmen auch perfekt. Ich habe sofort eine Antwort auf meine Lieferanfrage erhalten und alles verlief reibungslos. Ich werde also wieder hier kaufen und bedanke mich an der Stelle bei dem gesamten Rossini-Team für die wundervolle Kleidung und den absolut perfekten Serviie.

22 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great purchase and helpful customer service

I purchsed some shoes and didn't put the correct size when I ordered so sent an email asking for it to be changed, very quickly I received a reply saying it had been changed and my shoes had been dispatched. Recieved my order within 48 of ordering and they are great quality and true to size. I couldn't be happier with customer service or product/

12 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pia Rossini site can't be reached

Hi, been trying to get on your website but keeps saying site is not available, have you closed your business or is it an Internet problem?

15 oktober 2024
Review zonder uitnodiging
Logo Pia Rossini

Antwoord van Pia Rossini

Hi Irene, thank you for getting in touch. We have no issues on our end. If you could get in touch by sending a message to support@piarossini.com we will be able to assist you further.

Beoordeeld met 5 van de 5 sterren

Found this site by chance !

I came across this site after a web search for wedge sandals and I’m so glad I did ! I ordered a beautiful pair of embellished and only ordered them a couple of days ago and they came today. They are really well made and different from any others I’ve seen. I’m so pleased I’ve found this site ! can’t wait to order more items for my upcoming holiday :)

8 juli 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Not enough/any XL items

Pia Rossini do lovely items, dresses, beachwear, but fail miserably on their sizing. I'm a size 16 and rarely does anything go above S/M -M/L Or S M L
Rare occasion like now February 2024 spring range looking for holiday and summer wardrobe, saw one item in Size XL and out of stock
I'm a 16 in all high Street brands for context Next Marks and Spencer so your sizing comes up small. Such a shame as they do lovely dresses tunics excellent quality. I'm limited to buy just accessories sandals bags etc but not much else. Yes they do beach "cover ups" that are tied at waist ie open, so would fit but tie ups suit slimmer people, not the UK average Size 16. Did email them but no response and it's the correct email address they're posting on here for other reviewers issues. Also website not particularly user friendly

3 februari 2024
Review zonder uitnodiging
Logo Pia Rossini

Antwoord van Pia Rossini


I apologise for the inconvenience caused by the limited sizing options from Pia Rossini. We appreciate your feedback and understand your frustration with the sizing availability, especially for those of UK size 16 and above. We'll take your concerns seriously and work towards improving our sizing range and website usability. Thank you for bringing this to our attention.

Beoordeeld met 4 van de 5 sterren

Sunshine hat

Delivery was ok hat was a little bigger than I thought but good.

14 augustus 2023
Logo Pia Rossini

Antwoord van Pia Rossini

Thank you so much for taking the time to review us! We are so pleased you are happy with our service & products!

Beoordeeld met 5 van de 5 sterren

Beautiful clothes fabulous quality

Beautiful clothes fabulous quality, delivery spot on only took 2days arrived in time for my holidays very happy 😊

6 augustus 2023
Logo Pia Rossini

Antwoord van Pia Rossini

Thank you so much for taking the time to review us! We are so pleased you are happy with our service & products!

Beoordeeld met 5 van de 5 sterren

Quick delivery and excellent customer…

Quick delivery and excellent customer service. Quality of the products very high. Am very impressed with my first time experience with them.

9 augustus 2023
Logo Pia Rossini

Antwoord van Pia Rossini

Thank you so much for taking the time to review us! We are so pleased you are happy with our service & products!

Beoordeeld met 5 van de 5 sterren

Beach cover up

Beach cover up
Fast delivery, lovely material and looks just like the picture.

6 augustus 2023
Logo Pia Rossini

Antwoord van Pia Rossini

Thank you so much for taking the time to review us! We are so pleased you are happy with our service & products!

Beoordeeld met 5 van de 5 sterren

Beautiful!

Such lovely products and the prints on the Cancun kaftan and dress I bought recently are stunning!

6 augustus 2023
Logo Pia Rossini

Antwoord van Pia Rossini

Thank you so much for taking the time to review us! We are so pleased you are happy with our service & products!

Beoordeeld met 5 van de 5 sterren

Very quick delivery

Very quick delivery, beautiful items and well packed .

3 juli 2023
Logo Pia Rossini

Antwoord van Pia Rossini

Thank you so much for taking the time to review us! We are so pleased you are happy with our service & products!

Beoordeeld met 3 van de 5 sterren

Service was good but thought the…

Service was good but thought the packaging was a little excessive. The bag is beautiful however there is a small bald patch on the sequins I managed to tie the threads together to prevent it loosing anymore so decided it wasn’t worth returning

2 juli 2023
Logo Pia Rossini

Antwoord van Pia Rossini

Thank you Margaret for taking the time to review us. We always appreciate any feedback and we will look into our packaging. Thank you

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