Sales rep was extremely friendly and helpful. Received my order much more quickly than expected. Would definitely recommend and buy from BPH again.
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Lees wat reviewers zeggen
Great sales support. Shopping cart forced shipping method on me, but people at sales (or at shipping ) were helpful at sorting situation. Shipping took less than forecasted.
Sales staff well versed regarding various product options, courteous & very helpful. Orders were sent out quickly, the one sent by Purolater arrived on time, however the one sent Canada Post ended up... Toon meer
Bedrijf heeft geantwoord
Sales were great, but I was confused a bit about delivery, communications said pickup at terminal, yet the delivery address on documents was my home address. Should give the address of the terminal wh... Toon meer
Bedrijfsgegevens
- Verwarmingsapparatuur leverancier
- ook in
- Airconditioningwinkel
- Boiler leverancier
- Ventilatiemateriaalfabrikant
- Warmwatersysteem leverancier
- Winkel voor industriële verbrandingsinstallaties
Geschreven door het bedrijf
BPH Sales' wide selection of only the best in quality HVAC, hot water, and IAQ products from North America's leading brands, rest easy knowing that you and your loved ones will stay safe and warm. HRV or ERV air exchangers, tankless water heaters, boilers, combi-boilers, heat pumps, gas furnaces, unit heaters - we have you covered! From retrofits and renovations to new builds, our team of experts will help you to make sure you understand what products best fit your needs. We will only recommend products that we would install in our homes - a testament to our trust and faith in the quality brands and models we carry! Get in touch with BPH Sales today to find out more about their cross-Canada services.
Contactgegevens
PO Box 255, S0G4L0, Silton, Canada
- +1-800-827-4306
- info@bphsales.ca
- bphsales.ca
4,6
Uitstekend
259 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bon achat, bonne compagnie, bon service
Achat simple rapide et efficace. Livraison rapide avec suivi efficace. Article reçu en très bon état.
20 augustus 2026
Knowledgeable sales staff.
Sales staff well versed regarding various product options, courteous & very helpful. Orders were sent out quickly, the one sent by Purolater arrived on time, however the one sent Canada Post ended up being returned. BPH contacted me & the order was resent, this time with Purolater & arrived the following day. Well done BPH & Purolater. Not so much Canada Post.
14 augustus 2026
Antwoord van BPH Sales
Thank you for the kind words Rick. You were an absolute pleasure to work with and we sure wish that shipment had gone smoother for you. Wishing you all the Best!
BPH Sales Crew
Feeling a bit taken advantage of.
Paid an extra $1000 for a sealed combustion unit over the standard unit. Ends up it’s just the standard unit with just a $200 sealed combustion kit included. Paid $80 for a basic heat only thermostat, then was charged an additional $20 to ship the thermostat when they simply put it in the unit heater crate that I already paid $95 to ship. It’s a few ounces. Seriously a little shady if you ask me.
22 juli 2026
Antwoord van BPH Sales
Hi Tom,
We are sorry to see your 2 star review, but we can address this! Yes you are absolutely correct you should not have paid the shipping for the controller. We have a workaround in place on our system to ensure that when a control is purchased with an operating unit, the shipping is discounted so that there is only the one fee. I see that the control was added after the original purchase of the unit was completed and I believe that when the order was edited after it was processed our system missed adding the discount for the combined purchase. Our sincerest apologies for not catching this on our end and are happy to make that right. I will email you regarding the shipping refund. The sealed combustion unit issue, unfortunately that is not our call as we do not manufacture these units.
BPH Sales Crew
Too many emails simply saying we are…
Too many emails simply saying we are working on your order (one a day until order was shipped).
22 juli 2026
I-Flow
BPH helped me import an I-Flow air handler into the US. They were extremely helpful with every step of the process and kept me informed and up to date. They took care of all the import requirements and made it a very smooth and dress free process!
6 juli 2026
Venmar Virtuo Air Exchanger Automatic…
Venmar Virtuo Air Exchanger Automatic Controller 41404
Part was delivered in a timely matter with good tracking from the company.
15 juni 2026
efficient transaction and shipping
efficient transaction and shipping, product received as advertised. No surprises!
29 mei 2026
Ease of purchase and delivery
5 juni 2026
Antwoord van BPH Sales
Hi Brad, glad we met your needs and expectations! Look forward to working with you again.
The BPH Sales Crew
Unit was over two months late on…
Unit was over two months late on delivery
One my employees said he use to have good experiences with BPH though I would give it a try
not so much
26 mei 2026
Antwoord van BPH Sales
Hi Noel,
We do apologize for the additional, unexpected delays encountered - we understand the pressures this can add to your own project scheduling and timing!
We always try our best to meet our committed dates, but sometimes things happen outside our scope of control. Rest assured, we are reviewing your case in more detail to see where we can minimize this risk for similar future customized solutions.
As was communicated previously, the factory encountered manufacturing delays with this custom solution. We had offered the 100% refund, which we understand does not resolve the multi-week delay, but do want to re-iterate that we did have regular and timely communication throughout the entire process.
Again, please accept our apologies and we hope that you will provide us with another chance when it comes time for your next project.
With best regards,
The BPH Sales Team
Speedy service
Excellent advice on what Im trying to accomplish.
Bought a similar model air handler a couple years ago , it’s still running and no moisture issues since.
12 mei 2026
Antwoord van BPH Sales
Hi Daniel, glad our technical sales team could help you out! We pride ourselves on staying up to date with the latest and greatest home HVAC and hot water products.
Look forward to welcoming you back again in the future!
The BPH Sales Team
HRV unit
Very helpful and knowledgeable staff. I called to order a unit and was advised to take a different unit which was superior for my application and was also going on sale the following day, which they gave to me.
11 mei 2026
Antwoord van BPH Sales
Hi Gerald,
We are glad that you called, and that we could help find an improved solution. We try our best, so glad to hear that all is working out good for you!
Look forward to helping you on your next project!
The BPH Sales Team
Take took long using Canada post…
Take took long using Canada post shipping from Saskatchewan to alberta
11 mei 2026
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