Sales rep was extremely friendly and helpful. Received my order much more quickly than expected. Would definitely recommend and buy from BPH again.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great sales support. Shopping cart forced shipping method on me, but people at sales (or at shipping ) were helpful at sorting situation. Shipping took less than forecasted.
Bedrijf heeft geantwoord
Sales staff well versed regarding various product options, courteous & very helpful. Orders were sent out quickly, the one sent by Purolater arrived on time, however the one sent Canada Post ended up... Toon meer
Bedrijf heeft geantwoord
Sales were great, but I was confused a bit about delivery, communications said pickup at terminal, yet the delivery address on documents was my home address. Should give the address of the terminal wh... Toon meer
Bedrijfsgegevens
- Verwarmingsapparatuur leverancier
- ook in
- Airconditioningwinkel
- Boiler leverancier
- Ventilatiemateriaalfabrikant
- Warmwatersysteem leverancier
- Winkel voor industriële verbrandingsinstallaties
Geschreven door het bedrijf
BPH Sales' wide selection of only the best in quality HVAC, hot water, and IAQ products from North America's leading brands, rest easy knowing that you and your loved ones will stay safe and warm. HRV or ERV air exchangers, tankless water heaters, boilers, combi-boilers, heat pumps, gas furnaces, unit heaters - we have you covered! From retrofits and renovations to new builds, our team of experts will help you to make sure you understand what products best fit your needs. We will only recommend products that we would install in our homes - a testament to our trust and faith in the quality brands and models we carry! Get in touch with BPH Sales today to find out more about their cross-Canada services.
Contactgegevens
PO Box 255, S0G4L0, Silton, Canada
- +1-800-827-4306
- info@bphsales.ca
- bphsales.ca
4,6
Uitstekend
259 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Antwoord van BPH Sales
WN,
Glad to hear you are loving your new 'toy'! We pride ourselves on offering a selection of only the best HVAC products on the Canadian market, so glad to hear of another happy customer!
The BPH Sales Team
Antwoord van BPH Sales
Hi Roy,
Glad you enjoyed your BPH Sales experience! Brad is a truly a BPH rockstar!
Look forward to welcoming you back again.
BPH Sales Team
Friendly and helpful staff
Friendly and helpful staff. Product was packaged well for shipping.
17 juli 2025
Antwoord van BPH Sales
Rick, glad to hear everything went smoothly! Thanks for the positive feedback, and we look forward to welcoming you back again!
The BPH Sales Team
Bosch USA are theives…
Bosch US sales, poor service. It is unreasonable to require a customer to pay a restocking fee for an exchange. It seems like Canadians are left with no alternative but to be taken advantage of. This issue will escalate as I will ensure that individuals are aware of the American Bosch manufacturer's unethical practices towards Canadians, such as charging $700 for a simple boiler exchange.
23 juni 2025
Antwoord van BPH Sales
Hi Denis,
Thanks for your feedback. Disappointing to hear you feel taken advantage of, but we also ask for you to keep in mind you do have the option to use brands other than Bosch, if that is what you prefer.
At BPH Sales we try our best to offer a range of products from leading manufacturers and multiple price points to match our customers needs. So if required in the future, please contact our technical sales team prior to making any purchases to explore all of your brand and price-point options.
We do recognize Bosch is not the cheapest option available, but, we also strongly believe that you do get the quality you pay for with Bosch - which is why we continue to work with their products.
Of course, if a wrong product is ordered there are, naturally, re-stocking and return costs involved as these boilers are large items that travel by freight and this drives up your overall costs.
Please contact our team directly should you have further projects and want to explore options for your projects.
We look forward to working with you again in the future.
The BPH Sales Team
Great service and product
Great service and product. Shipping company was confused, bph sorted it for me. Product arrived as advertised at a good price.
20 juni 2025
Antwoord van BPH Sales
Iain, our apologies again for the shipment confusions!
Glad our team was able to help resolve it in the end.
Look forward to having you back again in the future.
The BPH Sales Crew
Antwoord van BPH Sales
Harry, we appreciate you taking the time to leave the feedback!
Have a good day, and we look forward to welcoming you back again in the future.
BPH Sales Team
A trustworthy supplier.
On time, well packaged, as expected.
Operating instructions could perhaps go into a little more detail.
9 juni 2025
Antwoord van BPH Sales
Hi Len,
Thanks for the feedback! We will share that information with the manufacturer of your product.
As always, your professional installer is always welcomed to give us a call if particular questions arise during installation!
Look forward to having you back again.
BPH Sales Team
I saved a lot buying online
I saved a lot buying online. Delivery was also fast. I will buy more for sure
23 mei 2025
Review zonder uitnodiging
Antwoord van BPH Sales
Logan, thanks for your positive feedback! We look forward to welcoming you back again in the future.
The BPH Sales Team
Antwoord van BPH Sales
Hi Tim,
Thanks for your feedback. Apologies our packaging and shipping process did not meet your expectations. We will review your order and see if we can improve the turn around time for the future.
The BPH Sales Team
Time of transaction to shipping and…
Time of transaction to shipping and receiving- Excellent with great service.
28 april 2025
Antwoord van BPH Sales
Hi Weslie,
Glad our team were able to support you with your new HVAC purchase! Look forward to welcoming you back again in the future.
The BPH Sales Team
Antwoord van BPH Sales
Glad our team and delivery partners were able to deliver as hoped!
The BPH Sales Team
I would use someone other than Canada…
I would use someone other than Canada Post, haven't received unit yet but is in hawk and will get out tonight
22 april 2025
Antwoord van BPH Sales
Thanks for taking the time to leave your feedback, Kelly. We look forward to welcoming you back again in the future!
Antwoord van BPH Sales
Thanks for the positive feedback, Sam! Look forward to welcoming you back again in the future.
The BPH Sales Team
Antwoord van BPH Sales
Thanks for the positive feedback about your shipment! Glad to hear our team and delivery partners delivered as expected.
The BPH Sales Crew
Top notch customer service
The team at BPH always give the best customer service anyone could ask for!
24 maart 2025
Antwoord van BPH Sales
Spencer,
Thanks for coming back, again! Always a pleasure working with you guys.
BPH Sales Team
Excellent Customer Service
The customer service team at BPH Sales provided great service. I had previously purchased an HRV and was expecting to be able to use the existing controls that I had. That didn't work out, so the BPH team quickly confirmed what I needed and shipped them out. They also provided the 'HRV package' discount pricing, which was great.
14 maart 2025
Antwoord van BPH Sales
Bob, glad to hear that our team was able to sort out your control compatibility issues satisfactorily!
Thanks for the feedback, and we look forward to welcoming you back again.
The BPH Sales Team
Received a damaged product that was…
Received a damaged product that was manufactured over 2 years ago. Unacceptable delays in receiving replacement parts.
14 januari 2025
Antwoord van BPH Sales
Hi Kim,
Thanks for your feedback. After checking into this further with our technical team, this switch had been sent to the manufacturer who performed testing that showed this was damage caused by incorrect user installation. In these scenarios, we are quite limited in what can be supported via warranty as installation errors are not covered.
Apologies we can't help further here, but please make sure to hire a professional when installing electrical units.
We hope to have you back again and please don't hesitate to have your professional installer contact our technical team prior to performing the installation if there are any questions.
Best regards,
The BPH Sales Crew
Great support and advice
I ordered the wrong air exchanger at the beginning and BPH was agree to cancel the order and provide feedback to order the appropriate model .
Product was delivered according to my needs
5 maart 2025
Antwoord van BPH Sales
Good day Denis,
Glad to hear our team was able to react in a timely manner to cancel the initial order, as well as help ensure you receive the correct solution for your home!
We look forward to welcoming you back again.
The BPH Sales Team
Antwoord van BPH Sales
Ronald, we are glad to hear you were happy with the overall experience!
Look forward to helping with your next upgrades or new home build project!
The BPH Sales Crew
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