Brant Self Storage Reviews 

Fantastic communication, easy to deal with from start to the first day of storage.
Site secured with multiple cctv.
Not sure of the name of the guy I delt with but he was brilliant.

Ben from the Hadleigh branch has been nothing short of incredible so far! I was looking for long term storage and has lots of specific requirements, and Ben replied to every email and phone call immediately and came to an agreement which suited us both.

Fantastic customer service and communication.

Quick reliable service, clean and good security on site .

All our stuff when we all relocated was all safe and secure was really happy with their service

This people have taken more money from my account than they should I have called them and emailed them and there is never someone in the account team to resolve the problem never using them again

I am moving home and needed some extra storage during the move.
I contacted Brant and they were able to advise on the size of storage that they thought would suffice.
Everyone I have had contact with has been helpfull and always happy to help with any queries that I've had.

Very easy to deal with and I was loading my stuff into the unit within hours

Fantastic facility and security is very good. Great layout and wonderful service
⭐️⭐️⭐️⭐️⭐️

I got made redundant at the end of January and I live in an upstairs flat so I had nowhere to store my large toolbox.
I rang Brant storage and rented a small unit. My toolbox and other tools fitted easily and the unit was clean and tidy. The door was extremely strong and heavy so don't loose your key to the padlock. The site is tidy and has cameras everywhere, with the office just inside the gates. The staff were very friendly and helpful and explained how everything works. Lots of communication from the team, brilliant.
I would definitely recommend Brant storage and would definitely use them again.

We move into our unit tomorrow. As promised I have jurst received all the information I need to access the unit. So far the communication has been very clear and polite. thanks

Site tidy and well managed

Easy to find

Codes are easy to remember

Definitely recommend

Definitely would use again

Excellent Facility, great access 24hrs a day

VERY CONTACTABLE AND EASY GOING PEOPLE TO DEAL WITH,AND EVERYTHING WAS EXACTLY WHAT THEY SAID IT WOULD BE.NO HIDDEN EXTRAS.

Fantastic service. Booked at short notice so they used a partner company for the move but kept me informed throughout. Partner company were all very professional and efficient.

Jenna and the team was fantastic! Extremely helpful especially regarding our difficult situation.

Would highly recommend.

Brant Self Storage Alton

My late husband set up the caravan storage with Brant Self Storage and when he died it was hard to arrange re-covering the caravan after a hard storm as at the time I didn't drive and it was over an hr drive away from any of my friends.
The site is user friendly, the allocated slots have demarcation with strings. The site has a safe entry code system so you can rest assured that your caravan and its contents are safe on site.
As it took me time to deal with my bereavement and learn to drive, I was able to keep the caravan on a monthly rolling basis and I was able to take my possessions out of the caravan conveniently, without needing to be seeing anyone at the office (which suited me better, as I didn't want to become tearful talking about it).
When it came to having someone come and view the caravan with a possible sale and closing the account the night before I tested positive for COVID and so was not only unwell but stressed about the buyer who already made a long journey from across the country. With constant email and (in the morning) phone communication Jenna and Ben have been great at handling the third party, making sure the site safety code was not given out and they had seen him to the exact caravan (Aided by specific pictures and descriptions).
I am sad that as a new driver I did not have confidence to keep the caravan, but it was my late husband's thing, and Brent Self Storage made it possible for us to have a chapter in our lives and to then close that chapter.

Thank you Jenna and Ben for your support.
Bernadett

Just what we needed to help with house clearance when moving mother into a care home. Three month deal with a van turned out to be ideal. Very good service and value.

Really friendly and helpful people, easy access, great location..just have a good vibe in general.
Would highly recommended.

Regarding Brant Self Storage in Alton, I was looking to store my Motorhome for approximately 3 months over the winter period & having phoned multiple companies, who were all fully booked up with waiting lists, (at about a month's notice, it was my first time so I realised I should prepare this more in advance in future) these people did have one space available left, there was a slight misunderstanding in the booking because I was vague about my start date & I didn't fully understand the system within which they operate but I got back to them a few times, they are a professional company and the director ironed out a temporary, minor problem so I would recommend as somewhere secure to store your valuable possessions, for however long a time needed, large or small as they have lots of sizes of storage for different requirements, available, thank you