Breathe Payments Reviews 

53
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Fabulous company to deal with ,super helpful and always ring you back when they say they will. Larger companies should take note of the brilliant customer service offered by Tony and all at Breath... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great company and excellent customer service especially from the sales manager Carl 👍, he kept me informed about my application and it was passed and device sent within 48 hours 👍 😀... Only down... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from Matthew. He’s really responsive and deals with any questions quickly and efficiently. He ensures our systems are always up to date, we don’t have to worry about any long drawn o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our card machine failed and following one initial e mail to report this, and 2 telephone calls to discuss the issue in detail, the response was swift, and our new machine arrived within 2 working days... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingspasverwerker
  2. ook in
  3. Betalingsdienst
  4. Niet-bancaire financiële diensten

Over Breathe Payments

Geschreven door het bedrijf

Null

Breathe is an ethical card payments company putting its customers first.

We aim to help small businesses get a better deal and offer the following selection of products:

EPOS & Till Systems
All-in-One EPOS Card Machines
Online Ordering Systems
Online Payments
Low Cost Card Machines

We provide face to face & online card payment solutions - Card machines, epos card machines, epos software & hardware, Online ordering systems and website payments.

We focus on new technology innovative products to ensure you get card payment solutions to help you run your business.

With outstanding customer service & low prices our aim is to see you grow as we grow. We're not a big corporate, but have reliable & secure products to suit most businesses.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

53 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(53)

1 review in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great Support

Jamie and Tony are always very responsive and offer great support and find ways to accommodate our customers needs.

16 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

excellent customer service from Tony…

excellent customer service from Tony who helped me set everything with such ease and made the experience no stress at all. definately recommend.

25 november 2024
Review zonder uitnodiging
Logo Breathe Payments

Antwoord van Breathe Payments

Hi Allyrd - Thanks for the comments and glad we could help. Breathe Payments

Beoordeeld met 5 van de 5 sterren

Top class

Been involved with the team at Breathe now for quite some time, the support is top class, I can not fault them. Highly recommended

6 oktober 2024
Review zonder uitnodiging
Logo Breathe Payments

Antwoord van Breathe Payments

Thanks Phil. Appreciate you taking the time to feed back.

Beoordeeld met 5 van de 5 sterren

Breathe Payments have been a breath of…

Breathe Payments have been a breath of fresh air from the word get-go!
Definitely recommend with great customer experience on my side.
They have so far been very quick to respond.

9 juli 2024
Review zonder uitnodiging
Logo Breathe Payments

Antwoord van Breathe Payments

Thanks Jonathan. Good to hear.

Beoordeeld met 5 van de 5 sterren

We've used Breathe for the last 3 years…

We've used Breathe for the last 3 years and are very happy. They offer good rates, very high tech terminals and fantastic support.

4 oktober 2024
Review zonder uitnodiging
Logo Breathe Payments

Antwoord van Breathe Payments

Thanks Jonno. Appreciate the comments & glad all going well.

Beoordeeld met 5 van de 5 sterren

Sign with these guys, they will find what works for you.

I’m about to go on a long rant as to why you should choose to use breathe. If you would like to know why, please read on. If you can’t be bothered the summary is

“I’ve done the work all the work on this one, trust me and sign up with breathe”

I am a small business owner and have (slightly obsessively) gone through every major and most of the smaller card service providers.
I fell out of contact with worldpay a year into owning my first grownup business. If you are reading this then you will know what it is like to be buried in bureaucracy and paperwork when starting a business. There just simply isn’t the time to scrutinise every minuet detail of every contract that comes through the door. For survival you operate on the assumption that there a base level of human decency. As I was about to find out, it is not the case with card service providers. They are the upvc window salesmen of the 80’s.
Months after I had fallen out of contact I noticed the bills to worldpay had doubled and when I rang them, they told me it was my fault.
Now obviously, yes, it was. Of course it was, I did not scrutinise the contract, set a reminder and call them to renegotiate. Whilst blaming me they seemed to neglect to mention that the contract was dozens of pages of fine print, that the reminder email was sent as part of a block of marketing emails that I was bombarded with, that falling out of contract would double my fees.
So their usual tactic of shaming customers into feeling stupid blaming themselves and signing back up with them did not work with me. There was a clear and present unethical tactic at play and their attempt to blame me got to me.
Over the next 7 years I tried all the big guys, through brokers and direct too, every time explaining to them why I wanted to change card service suppliers. Every one of them empathised, told me the industry was full of immoral behaviour and then played the exact same game.
All I wanted was an honest, see through contract, that wasn’t designed to hide fees and price gouge.
Tony and Lewis have gone above and beyond. I honestly don’t know how they have managed to maintain patience with me. After an exhaustive and endlessly frustrating search I have found a card terminal and service provider combo that not only works for my business but through a company that clearly cares about doing a good job and fixing a broken, lying, price gouging industry.

Sign with these guys, they will find what works for you.

1 mei 2024
Review zonder uitnodiging
Logo Breathe Payments

Antwoord van Breathe Payments

Thanks Rikki. That's possibly the most detailed best review we've seen. Glad you are happy and much appreciated.

Beoordeeld met 5 van de 5 sterren

I am very happy with Breathe Payments.

I am very happy with Breathe Payments.
Them card reader is perfect.
Them customer support is great!
I honestly advise you to use them.

Daniel S

18 juni 2024
Review zonder uitnodiging
Logo Breathe Payments

Antwoord van Breathe Payments

Hi Daniel. Thanks for the kind words and all the best with the business.

Beoordeeld met 5 van de 5 sterren

Very happy with the machine so far

Very happy with the machine so far . Very new for us so will need to wait few months :D

1 april 2024
Review zonder uitnodiging
Logo Breathe Payments

Antwoord van Breathe Payments

Thanks for the positive comments and please let us know at any point if you need any help or support. All the best. Breathe payments

Beoordeeld met 5 van de 5 sterren

Fantastic machine

Fantastic machine, very efficient and easy to use. Great support when needed

17 april 2024
Review zonder uitnodiging
Logo Breathe Payments

Antwoord van Breathe Payments

Thanks for your comments Katherine & glad things are going well.

Beoordeeld met 5 van de 5 sterren

Great products & service

Great products baked up by friendly always helpful service.
Very happy to recommend

21 maart 2024
Review zonder uitnodiging
Logo Breathe Payments

Antwoord van Breathe Payments

Thanks Rick. Really appreciate you taking the time to comment.

Beoordeeld met 5 van de 5 sterren

Always polite and efficient

Always polite, efficient resolution of any problems that arise, which are few and far between. Excellent service and a pleasure to work with!

5 januari 2024
Review zonder uitnodiging
Logo Breathe Payments

Antwoord van Breathe Payments

Thanks Amanda. Good to hear.

Beoordeeld met 5 van de 5 sterren

Polite and swift service

Our card machine failed and following one initial e mail to report this, and 2 telephone calls to discuss the issue in detail, the response was swift, and our new machine arrived within 2 working days. I personally can't fault this company. We have used them for 3 years now, a recommended them to others, who have subsequently purchased a POS machine.

9 oktober 2023
Review zonder uitnodiging
Logo Breathe Payments

Antwoord van Breathe Payments

Thanks Mark / Alison - Much appreciated. Breathe

Beoordeeld met 1 van de 5 sterren

Use a London based payment company

Use a London based payment company. Despite Covid and losing my livelihood no leeway on contract so still paying two years later. Technically correct but no humanity.

16 februari 2023
Review zonder uitnodiging
Logo Breathe Payments

Antwoord van Breathe Payments

Hi Dean. Sorry to hear this. As discussed, we're looking into a solution for you as a matter of urgency as this is always a difficult situation for anyone.

Beoordeeld met 5 van de 5 sterren

Can't speak higher of Breathe Payments

Can't speak higher of Breathe Payments, they've helped my business through the pain of covid, not only with huge savings but also with a business cash injection, we've stayed afloat and we're now seeing growth. None of this would have been possible without them. Thank you!

31 oktober 2022
Review zonder uitnodiging
Logo Breathe Payments

Antwoord van Breathe Payments

Thanks for the kind words. Great to have been able to support you in both good times and bad.

Beoordeeld met 5 van de 5 sterren

support and service is great

support is great, really helpful and comprehensive. Very reasonable time getting things done and applying, would heartily recommend.

14 oktober 2022
Logo Breathe Payments

Antwoord van Breathe Payments

Thanks for the positive feedback James, much appreciated.

Beoordeeld met 5 van de 5 sterren

Fabulous company to deal with ,super…

Fabulous company to deal with ,super helpful and always ring you back when they say they will.
Larger companies should take note of the brilliant customer service offered by Tony and all at Breathe payments.Its so rare to find a company nowadays where you can talk to a human being promptly and explain your issue.

27 oktober 2022
Logo Breathe Payments

Antwoord van Breathe Payments

Thanks Darren, great to hear such positive feedback about the team.

Beoordeeld met 5 van de 5 sterren

Excellent service from Matthew

Excellent service from Matthew. He’s really responsive and deals with any questions quickly and efficiently. He ensures our systems are always up to date, we don’t have to worry about any long drawn out process taking up valuable time he just deals with it all. The easiest company I’ve dealt with, really refreshing change. Thanks Matthew!

20 oktober 2022
Review zonder uitnodiging
Logo Breathe Payments

Antwoord van Breathe Payments

Thanks Ruth, we always do our best to take the worry and hassle out out of the process for our customers. Great to hear about the support you've received from Matthew.

Beoordeeld met 1 van de 5 sterren

Shocking company avoid

Shocking company, we opened two accounts for our business's from Breathe Payments. This was through the merchant bank Elevon. A member of breathe set our average transaction amount too low for one of the accounts. So when we started taking higher amounts Elevon shut both accounts instantly down, leaving us with no form of payments. And holding our money for 390 days. Breathe have basically stopped contacting us and left us suffering major losses in our business. It's been so traumatic losing money, and having a business who caused the problem to just wash there hands of us. They were more bothered about the honest review of there company. The funny thing is I have corospodence from them stating they messed up

7 oktober 2022
Logo Breathe Payments

Antwoord van Breathe Payments

Sorry that you feel the need to leave this review. We’ve been working with you and Elavon for the last week now to try and resolve this.

Unfortunately, your account was closed by Elavon for suspected fraud.

Contrary to your comments, this was not down to any error on the part of Breathe Payments, but due to what they perceive as suspicious activity on the account.

Despite our best efforts, it has not been possible to re-open the account.

Whilst the decision made was beyond our control, we nevertheless apologise for any disruption or stress it may have caused.

Beoordeeld met 5 van de 5 sterren

Love Breathe

Breathe have been amazing, firstly offering the best deal out there for an amazing little POS system. The guys are always there to help when needed too.
So glad I chose Breathe!! Great system and service!

6 oktober 2022
Logo Breathe Payments

Antwoord van Breathe Payments

Thanks for the feedback Steve, great to hear!

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