Web site was superb showing what the brick tiles look like. Ordering and delivery easy and prompt. I reclad my house with Old Bayswater style back in 2023 (I actually finished the pointing in 2024.... Toon meer
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Really helpful on the phone, double checking I'd got my measurements right. And the brick slips look absolutely amazing. So pleased.
The brick slips shade we bought was perfect and a great reflection of the web pictures displayed. The mix inside boxes was super and we found only one or two broken slips which is to be expected. Ou... Toon meer
Decent tiles. Huge cost ie more than actual price in tiles ...so c£85 on tiles, £120 on delivery and £24.99 on brick slip adhesive, which they forgot to deliver. Rather than send special delivery,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Tegelproducent
- Baksteenfabrikant
- Bouwmaterialen leverancier
- Decoratie- en interieurwinkel
- Bouwwinkel
- Tegelwinkel
Geschreven door het bedrijf
We deliver high quality and competitive price across a range of Bricks Slips to anywhere in the UK and Europe.
Contactgegevens
BrickSlips.co.uk, Pilkington Road, Kirk Sandall Industrial Estate, Doncaster, South Yorkshire, DN3 1BZ, Doncaster, Verenigd Koninkrijk
- 0333 577 8831
- sales@brickslips.co.uk
- brickslips.co.uk
4,5
Uitstekend
992 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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What can I say fantastic company!!
What can I say, I originally ordered a sample of slips for my fireplace project, the service from ordering to delivery was fantastic, all the information I needed to complete the project was supplied and I couldn’t be happier with the end result, it looks fantastic and as a DIYer the job was easy to complete
16 augustus 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Thank you, David! We really appreciate your fantastic review.
It’s great to hear the whole process from ordering your sample to completing your fireplace project went so smoothly.
We’re thrilled you found everything easy to work with and that you’re happy with the final result. It sounds like you’ve done a brilliant job! Thanks again for choosing BrickSlips.
Kindest regards,
BrickSlips
You could not ask for a better service…
You could not ask for a better service and help we had samples sent To us to choose the ladies helped us with how many we would need we ordered on line so easy to do and was delivered by a lovely man who popped the pallet in our garage for us could not have been easier really very highly recommended
29 augustus 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Thank you, Denise! What a lovely review, we really appreciate it.
We’re so glad the team were able to help you choose your slips and work out how many you’d need. It’s great to hear everything went smoothly from ordering to delivery, and we’ll be sure to pass your kind words on to the team (and the driver!).
Thank you again for your recommendation and for choosing BrickSlips.
Kindest regards,
BrickSlips
Quick delivery. Helpful customer service
Quick delivery. Even for a very large order.
Over 200sqm.
2 juni 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Thank you, James! We really appreciate your review. It’s great to hear your large order arrived quickly and that our team were able to help along the way.
Handling projects of that scale takes some coordination, so we’re glad everything went smoothly.
Thanks again for choosing BrickSlips we hope the finished result looks fantastic!
Best regards,
BrickSlips
Be aware when ordering from this…
Be aware when ordering from this company, you will be charged £60 for delivery but with the service they use you use you have to wait in all day for a delivery time slot. Customer service - not helpful
26 augustus 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Thank you for your feedback. We’re sorry to hear you were disappointed with the delivery service. Unfortunately, due to ongoing pallet delivery costs across courier networks, we’re unable to offer cheaper delivery at the moment.
We do, however, work hard to make sure every order arrives safely and on time. We appreciate you taking the time to share your thoughts, and your feedback will be passed on to our courier partners.
Best regards,
BrickSlips
Good communication though out delivered…spot on
Good communication though out delivered on the day they was expected
18 juli 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Thank you, Andrew! We really appreciate you taking the time to leave a review. It’s great to hear everything arrived right on schedule and that you were kept updated along the way, good communication is something we take pride in.
Thanks again for choosing BrickSlips, and we’re glad everything went spot on with your order.
Best regards,
BrickSlips
Happy with the bricks overall
Happy with the bricks overall. Broken ones were replaced very quickly.
The imagine online arent 100% accurate in terms of the mortar colours that are used on some examples.
Expensive delivery options.
28 juli 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Thank you, Antonio, for your honest feedback.
We’re really pleased to hear you’re happy with your bricks and that our team was able to quickly replace the broken ones.
We appreciate your comments about the imagery we’ll review how we present mortar colours online to make sure they’re as accurate as possible. We also understand your point about delivery costs and are always working to keep them as fair as we can.
Thanks again for choosing BrickSlips and for sharing your thoughts.
Best regards,
BrickSlips
Great products
Ordering was straightforward and the products all arrived in good condition. The slips for the mixture I chose were all well selected so to supply me a good blend. I did purchase a few extra things separately and then noticed that I could have bought all of them with one other item and receive £15 off which would have been a better deal. It's a shame that this isn't picked up in the order and then informed about it. Also I heard from another buyer he'd used a code and received a discount which leaves feeling a bit cheated. The 2 issues I would suggest are a lack of research on my part but there again, website/online shopping would be more appreciated if you are offered the best deal to start with.
1 juli 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Thank you, Kol, for taking the time to share such detailed feedback, we really appreciate it.
We’re glad to hear your order arrived in great condition and that you were pleased with the quality and mix of your brick slips.
We completely understand your point about discounts and offers that’s really valuable feedback, and we’ll look into how we can make promotions clearer at checkout so every customer gets the best deal available.
Thanks again for your honest review and for choosing BrickSlips.
Good company
Good sized sample boards, bricks came quickly. And were supper helpful and give me a free brick and postage when I was one brick short. Brick slips good quality.
16 juli 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Thank you, Mari! We really appreciate your kind words. It’s great to hear you were happy with the sample boards and the quality of your brick slips. We’re always happy to help, even if it’s just sending out that one extra brick to finish the job!
Thanks again for choosing BrickSlips, and we hope your project turned out exactly as you imagined.
Best regards,
BrickSlips
Prompt delivery and easy to use…
Prompt delivery and easy to use product. Renovating a 200 year old ex farm building that had been converted in the 80s to a house. Felt that the kitchen lacked character so started with an Olde Bayswater covered section covering the tatty looking soil stack 'boxing', looks great ! Now ordered a section batch of the same slips to go on the walls above the worktops.
12 juli 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Thank you so much for your review Bernard! We’re really glad to hear that your Olde Bayswater slips arrived promptly and were easy to work with. It sounds like a fantastic project bringing character back to a 200-year-old building is exactly the kind of transformation we love to hear about.
We’re sure the next stage above the worktops will look just as stunning. Thanks again for choosing BrickSlips, and best of luck with the rest of your renovation!
Best regards,
BrickSlips
From ordering to receiving my brick…
From ordering to receiving my brick slips and all the extras required to go with them everything was great.
Now I have laid the bricks and the job is completed I can say the brick slips are superb so glad I ordered them .
19 juli 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Hi Bill, Thank you for taking the time to leave such a detailed review. We're thrilled to hear everything went smoothly from start to finish and even more so that you're pleased with the final result! It’s great to know the brick slips lived up to expectations. If you ever need anything else, we’re always here to help.
Best regards,
BrickSlips
Quick delivery
Quick delivery, good products at a reasonable price
20 juli 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Hi Michael,
Thanks for the great feedback! We’re glad to hear your order arrived quickly and that you’re happy with both the quality and price. If there’s anything else you need or if we can help with your next project, just let us know!
Best regards,
BrickSlips
I am so glad I discovered Brickslips.co.uk . Simply Stunning
When I first came across the Brickslips Web Site I was inspired by the gallery of completed jobs. My brick slips order arrived to Northern Ireland quickly and without hassle - and at a reasonable shipping cost to Northern Ireland (You have no idea how much hassle it normally is getting stuff delivered to Northern Ireland - so hats off to Brickslips for such a slick delivery process!😊😊). We had very few breakages in the pallet delivery (and even those could still be used for wall ends). We tiled an entire wall in our Kitchen diner with the brick slips and the results were absolutely amazing. This feature wall is a talking point as soon as any visitor sees it. Simply stunning! I am so glad I discovered Brickslips.co.uk
12 juli 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Thanks so much for the detailed review Mark, It genuinely means a lot.
Northern Ireland deliveries can be tricky sometimes, so I’m glad we made that part stress-free for you!
Hearing that your feature wall is now a conversation starter is exactly why we do what we do.
If you need anything else, whether it’s more slips or just advice, we’re always here to help!
Best regards,
The BrickSlips Team
Amazing!
Good communication, good product knowledge and these look amazing!
1 juli 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Thanks so much for the great feedback, Emma!
Really glad you’re happy with the service and the final result, appreciate you noticing the effort we put into product advice too.
If you need anything else or have questions down the line, just shout.
Best regards,
The BrickSlips Team
Decent tiles, terrible service
Decent tiles. Huge cost ie more than actual price in tiles ...so c£85 on tiles, £120 on delivery and £24.99 on brick slip adhesive, which they forgot to deliver.
Rather than send special delivery, apparently it could go that way...we would have to wait another 5:days
Shoddy, terrible service. If I'm paying decent money, I'm expecting decent service.
10 juli 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Hi Jennifer,
Thanks for your feedback, we’re really glad to hear you were happy with the tiles themselves, but we’re sorry the service didn’t live up to expectations.
We understand the frustration with delivery costs, especially when they end up being higher than the product value. Our brick slips are a heavy, palletised product, often weighing as much as a fridge or washing machine! So they do require a specialist delivery service.
That’s why the costs and estimated delivery timeframes are clearly displayed before checkout, so customers know exactly what to expect before committing to a purchase.
That said, we completely accept responsibility for the missed adhesive in your delivery, that was our mistake, and it shouldn’t have happened. While we did try to resolve it as quickly as possible, we know waiting several days for a missing item isn’t ideal when you’re in the middle of a project. We’re actively working with our dispatch and courier teams to avoid situations like this in future.
We always aim to provide great service alongside a great product, and it’s clear we didn’t get that balance right in your case.
If you still need further support, feel free to reach out, we’re here to help.
Kind regards,
The BrickSlips Team
Extremely poor quality
Bricks very chipped and some even cracked !
Purchased 165 only approx half of these were usable!
Despite 2 emails and a telephone conversation with Brickslips was assured that the bricks were textured and not chipped , what I received was definitely not good. Was told these were a tumbled brick when I questioned this on more than one occasion I was assured they were definitely not chipped this tumbled look referred to the texture / finish of the brick only. Very very disappointing
Would definitely not recommend
5 juni 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Hi A Roberts,
Thank you for your feedback, while it’s disappointing to read, we do take all reviews seriously, even the tough ones. Whilst we can't find any reference to your order...
We’re genuinely sorry to hear that you were unhappy with the condition of your order. Tumbled bricks do have a worn, weathered look by design, which includes chipped edges and surface irregularities.
We can see from your message that you spoke with our team more than once, and it's frustrating to hear that this didn't resolve things for you. That’s not how we want customers to feel after reaching out. We’re proud of our reputation and the quality of our products, as seen in hundreds of positive reviews.
Kind regards,
The BrickSlips Team
Delivered on time
Delivered on time, good quality product, would highly recommend
4 juli 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Hi Mike,
Thanks so much for your kind words! We're glad to hear your order arrived on time and that you're happy with the quality of our brick slips.
Recommendations like yours mean a lot to us. If you need anything else, don't hesitate to reach out, our team’s always happy to help.
Best regards,
The BrickSlips Team
Do not subscribe unless you want constant junk e mails
Ordered samples from this company and since doing so I’m getting constant e mails from the company
I’ve blocked them, flagged their e mails as spam and the junk e mails STILL go through to my spam folder.
The unsubscribe button doesn’t work and no reply to many e mails I’ve sent asking to be taken off of their mailing list.
Was considering buying from this company but sick of having to delete their e mails on almost daily basis.
14 juni 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Hi "Meerkats and More!"
Thanks for your feedback, though we believe this may be a case of mistaken identity and is another company you've been "spammed" by.
We do not send cold marketing emails or unsolicited messages. We only ever email customers when:
- You’ve requested information,
- Placed an order or sample request
- Opted in for updates during checkout.
If you’ve received emails from a company using our name and the unsubscribe function isn’t working, it’s very likely not us.
We take data protection and customer communication very seriously, and all our emails contain a fully functional unsubscribe link.
Please feel free to contact us directly at [your email address or phone number], and we’d be happy to check if there’s an account linked to your email and ensure no further contact if desired.
Kind regards,
- BrickSlips
Honest review here I bought the older…
Honest review here I bought the olde watermill bricks which are lovely looking brickslips and the lads from SlipBricksTiling LTD did an absolutely top job ( hit em up for your brick slips tiling they travelled from Essex to me in Gloucestershire so will travel for jobs 🤌) but the delivery is very expensive..I get the pallet delivery but I needed another box of corner pieces and again another £45 delivery .so if I was short just one brick slip that would have cost me another £45 delivery also found the people pretty rude and unhelpful on the phone but the brickslips themselves were 🤌
6 mei 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Hi David,
Thank you for your honest and detailed review — we really appreciate it. We’re so pleased you loved the Olde Watermill brick slips and that the final result turned out well (shoutout to SlipBricksTiling LTD for their great work!).
Regarding delivery, we completely understand the frustration, especially when it comes to smaller top-up orders. Unfortunately, we've had consistent issues with standard couriers breaking brick slips in transit, which is why we rely on pallet delivery it's the only way we can ensure they arrive safely and intact. That said, we know it’s not ideal for small quantities.
We’re also genuinely sorry to hear about your experience on the phone, that’s not the level of service we aim for, and your feedback will be shared with the team.
Thanks again for your support and for helping us improve.
Best regards,
- BrickSlips
Excellent Customer Service
I must compliment Brick Slips Customer Service Department on how quickly they dealt with some damages we had and sent out replacements. This happened twice and both times we received the replacements within 2 days. The packages themselves and the contents were very well wrapped in bubble wrap but unfortunately what happens between them leaving the warehouse and being delivered is obviously out of their hands. Also, my emails were responded to within the hour, which is mostly unheard of these days when one can wait days for a response!
23 mei 2025
Review zonder uitnodiging
Antwoord van Brick Slips
Hi Chris,
Thank you for taking the time to leave such a thoughtful review. We're really pleased our Customer Service team could step in quickly and get those replacements sorted for you twice!
While we do our best with packaging, you're absolutely right that some things are out of our control once they leave the warehouse, but we’re glad we could make it right promptly. Fast email replies are something we pride ourselves on, so it’s great to hear that stood out.
Thanks again for your kind words and support!
Warm regards,
- BrickSlips
Antwoord van Brick Slips
Hi Jo,
Thanks so much for your lovely review! We're really pleased to hear you were happy with the range, value, and speedy delivery. It's great to have you as a customer, and we hope to help with your next project soon!
Warm regards,
- BrickSlips
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