The Brick Tile Company Reviews 

884
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Seamless ordering process. Order taken on phone and followed swiftly by invoice with payment link. Was able to order but delay delivery until a later date of my choice. Julue handled my order... Toon meer

Beoordeeld met 5 van de 5 sterren

Everything is excellent. Service, sampling, delivery, quality. Can't fault them. The only thing I would say is delivery can be expensive because of the weight / pallet delivery, so make sure this i... Toon meer

Beoordeeld met 5 van de 5 sterren

Web site well designed with good business questions, well organised Company, good communication skills, efficient and brilliant products fabulous choices...I will buy from them again on possibly my ne... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My first time using brick slips & I wouldn’t go anywhere else. Superior range and honest advice. There was a slight mistake on my order which was promptly rectified without hesitation. I am delighted... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tegelproducent
  2. Baksteenfabrikant
  3. Bouwmaterialen leverancier
  4. Decoratie- en interieurwinkel
  5. Bouwwinkel
  6. Tegelwinkel

Over The Brick Tile Company

Geschreven door het bedrijf

Genuine Clay Brick Slips

BRICK SLIPS INSTALLATION GUIDE inspiration CONTACT US

Brick Slips

Brick Slips are tiles made from bricks, sometimes called brick tiles, they are either cut from the faces of either side of a full brick, or sometimes kiln fired as a slip to start with.

The Brick Tile Company

We are the UK's leader in brick slips. Crafted from genuine clay bricks, our products bring natural colour and texture to any space. You can easily tile them on using our brick slip installation guide, or we can recommend a local installer for you. If you're unsure of how many you need, we have a handy calculation tool as well.

Alongside the brick slips we also supply the adhesive, mortar, primer, spacers and sealant to make sure your project runs smoothly.

Our Collections

We have 3 separate collections, all with a different style, and containing a variety of colors:

The Reclaimed Collection

These are tumbled and worn brick slips, made as new bricks to current manufacturing standards, but processed to knock off edges and create misshapen tiles for extra character.

The reclaimed style is pre-aged so you will get a timeless look.

The Traditional Collection

The Traditional collection are brick slips cut from more familiar-looking bricks. We have selected a range of creased and aesthetically pleasing stock bricks to bring a familiar feeling, with character, but a little more consistency than the Reclaimed range.

The Contemporary Collection

The contemporary range are pre-made brick slips, with squared corners, smooth faces, and uniform shapes with either no, or very little variation in colour or texture across the blend for a modern finish.

Where Can I Use Brick Slips?

Our brick slips are suitable for internal, or external installation and in domestic or commercial settings.

We have a guidance page for the most popular locations for installing our brick slips, please see below.

FIREPLACES KITCHENS FEATURE WALLS BATHROOMS EXTERNAL CLADDING COMMERCIAL FLOORING

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

884 reviews

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4,9

Alle reviews

(884)

225 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

great company to deal with

great company to deal with.
Danielle was amazing sorting me a box out after i had ordered short. great job

3 september 2025
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Antwoord van The Brick Tile Company

Thanks so much for the 5* review. I'm glad we could help get your project finished.

Beoordeeld met 5 van de 5 sterren

Lovely ladies on the telephone

Lovely ladies on the telephone, very helpful. Easy to order off her email.

15 oktober 2025
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Antwoord van The Brick Tile Company

Thank you! We're glad our team could assist and make ordering easy for you.

Beoordeeld met 5 van de 5 sterren

So helpful for novices like us

So helpful for novices like us. Great product and great customer service

12 oktober 2025
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Antwoord van The Brick Tile Company

Thank you for the 5* review! Great to hear you're happy with the products and service!

Beoordeeld met 5 van de 5 sterren

Really happy with the brick slips

Really happy with the brick slips. It was hard to choose from the selection because there are so many great colours and styles. Good solid brick slip, very easy to put up and grout. Would recommend.

9 oktober 2025
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Antwoord van The Brick Tile Company

Thanks for the great review! We're so glad you found the perfect style and had a smooth installation. Enjoy your finished project, and thanks for recommending us!

Beoordeeld met 5 van de 5 sterren

Great service

Ordered my brick slips a while ago, feels like it took forever to get my project completed. Now that it’s finished I am absolutely delighted with the brick slips. We chose blend 10 and I absolutely love the colour. The order was super easy to place and the website tells you everthing you need to go with the bricks. Thank you so much!

8 oktober 2025
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Antwoord van The Brick Tile Company

Thanks so much for your kind words! We're thrilled to hear you're loving Blend 10 and that your project turned out beautifully. Appreciate you choosing us. Enjoy your new space!

Beoordeeld met 1 van de 5 sterren

Delivery date not meet cost to me for…

Delivery date not meet cost to me for having tilers there £350.00 would not recommend this company as they dont get back to you poor

when will my delivery arrive

20 september 2025
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Antwoord van The Brick Tile Company

Hi Joseph,
Thanks for your feedback, I'd like to apologise that our service hasn't been up to your expectations, we have been having a difficult time with getting a backlog of orders out, normally we are faster. However I would like to note the below:
- We do clearly state not to book an installer until you've received and checked the tiles.
- We haven't given you a delivery date as yet, this is done on dispatch
- I'm sorry we haven't got back to you, our opening times are Monday-Friday 9am-5pm, I can see you've emailed twice across the weekend.
We'll respond to your emails this morning.

Beoordeeld met 1 van de 5 sterren

I don’t even want to give 1 star

I don’t even want to give 1 star. I have had the worst experience with this company. We purchased straight tiles from B&Q and then decided to extend our project, so went back to B&Q only to find they don’t stock the corners or halves. So realised I would have to get these straight from the company so I bought 20 corners and some mortar on the 28th July which with the shipping cost at £62! Came to over £140. After emailing a few times over the next weeks and being told the order would be delivered soon it finally arrived on the 5th September, after checking the delivery 11 out of 20 tiles were broken. So emailed the company and provided photos of the broken tiles. I was told they had been re-ordered but no time scale was given, they were delivered today the 24th September, I opened the package in front of the delivery guy and although the tiles were all complete we have been sent 10 not 11, honestly at this point I’ve given up the will to communicate with this company anymore.

24 september 2025
Review zonder uitnodiging
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Antwoord van The Brick Tile Company

Hi Clare,
Thanks for the feedback. Unfortunately B&Q decided they only wanted to stock the full tiles which in some instances is going to be a pain for their customers.
The shipping unfortunately is due to the product being heavy and fragile, so it needs to go secured on a pallet. In your case obviously this still wasn't enough to keep them all in tact, the corners are the most vulnerable I'm afraid.
We did have a delay in stock coming in over the summer, so apologies for how long that has taken.
Regarding the resolution of the breakages, unfortunately your email was misinterpreted at our end in terms of what was broken and what was remaining, which is why you didn't receive enough.
I can only apologise that with all the things listed you've had a poor experience with us, with almost everything that could go wrong going wrong. I'm sorry for this and hope that you are at least happy with your finished project, despite the journey to get there.
Apologies again,
Joe

Beoordeeld met 5 van de 5 sterren

Overall great service and product

After ordering a few samples of brick slips in different shades, we decided on one and placed the order online. I would recommend getting a few samples and thinking about the colour of the mortar you use, as this can change the overall look.
We were given a delivery date and time slot, and they arrived as promised. The pallet was kindly placed in our garage, rather than roadside, saving a lot of carrying!
The brick slips were easy enough to apply to plasterboard. It took several days for the bricks and mortar to dry out, and we are extremely pleased with the result. It’s changed an ugly wall into the main feature of the room! Would highly recommend this company!

23 september 2025
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Antwoord van The Brick Tile Company

Thank you so much for the lovely review! We're really glad you’re happy with the service and love the finished look. Great tip about the mortar colour too! 😊

Beoordeeld met 5 van de 5 sterren

Helpful

Very good communication and help with finding an installer after purchasing the materials

9 augustus 2025
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Antwoord van The Brick Tile Company

Thanks so much for your feedback! We're glad we could help and that you found the support useful.

Beoordeeld met 5 van de 5 sterren

Great company, great products and brilliant customer service

Great communication - and the products themselves arrived very quickly, and very safely packaged to ensure I think from hundreds of individual brick tiles, we only suffered 1 broken tile (which I could still use).

Their 'how to' guides are really clear and easy to follow - and all of the accessories they offer (adhesives / mortar etc etc) are tremendously helpful and work well... making them a genuine 1-stop-shop for this project.

If I ever need, I WILL use them again, and highly recommend them.

22 september 2025
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Antwoord van The Brick Tile Company

Thank you for the amazing feedback! We're so pleased to hear everything arrived safely and that the guides and accessories helped make the project go smoothly. We really appreciate your recommendation. We would love to help again in the future!

Beoordeeld met 5 van de 5 sterren

Very easy to order

Very easy to order. Very helpful. Samples arrived in timely fashion and looked very professional. Awaiting delivery of tiles now.

22 september 2025
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Antwoord van The Brick Tile Company

Thank you for the lovely feedback! We're so glad the ordering process and samples met your expectations. Hope you love the tiles once they arrive!

Beoordeeld met 5 van de 5 sterren

Excellent Company. Top Quality product and service.

Ordered Blend 4 for our kitchen revamp. The high quality product has really elevated the overall finish, and we couldn't be happier.
The order was delivered without any damage, and the company communicated effectively throughout. They also recommended an experienced fitter from my local area, and he was exceptional.

15 september 2025
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Antwoord van The Brick Tile Company

Thank you so much for the fantastic review! We're thrilled to hear that Blend 4 helped elevate your kitchen and that everything went smoothly from delivery to installation.

Beoordeeld met 1 van de 5 sterren

i bought tiles and got told they were…

i bought tiles and got told they were out of stock after purchasing them. 2-4 week delivery time to be told and other 2 week after the 4.

31 juli 2025
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Antwoord van The Brick Tile Company

Hi there,
Thanks for the feedback. Our product pages always say the 2-4 week lead time on the products, and it's on your order confirmation too.
I have to apologise about the additional wait, we've had major issues with a confluence of brick availability, broken down saws and the timing being during the summer where capacity is reduced has all meant that we've been fighting to get bricks, cutting and information even from third parties, so I can only apologise. We should be back to normal mostly by now but some products it may take an additional couple of weeks as we await bricks from the continent where they are manufactured.
Apologies again,
Joe

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