Bristolandbathintensivecourses Reviews 

135
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TrustScore 3.5 uit 5

3,7

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Beoordeeld met 5 van de 5 sterren

After two failed tests, I did a 5 day intensive course with Alan and passed on my third attempt! Alan was an outstanding instructor - so patient, non-judgmental, and amazing at helping calm my driving... Toon meer

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Beoordeeld met 5 van de 5 sterren

I booked a 7-day intensive course with Alan, safe to say the best driving lessons and best instructor in all of South England. He taught me how to drive it literally one day and the rest was just prac... Toon meer

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Beoordeeld met 5 van de 5 sterren

Amazing, I had Alan as my instructor and he was about as good of an instructor as you could ask for, patient, friendly and supportive along with a great ability to assess your driving ability and brea... Toon meer

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Beoordeeld met 1 van de 5 sterren

AVOID!!! This company is affiliated with MY5DAY. I called MY5DAY chasing an outstanding debt. No answer, but a few minutes later I received a txt from B&BIC thanking me for reaching out & offering the... Toon meer

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3,7

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TrustScore 3.5 uit 5

135 reviews

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3,7

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(135)

102 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Instructors worth their weight in gold!!!

After not a great start to driving lessons with another driving company, Alan gave my daughter some confidence lessons and got her used to the road which was worth its weight in Gold, then Tim took over the lessons to get her to test ready! What can I say… Tim is the most patient and calm
Person and was just the instructor she needed. He reassured her every step of the way, offering constant support and explaining things throughly as driving didn’t come naturally to her. Now 7 weeks after her 17th birthday she passed her test! This is all down to the professionalism and knowledge from these instructors, Tim and Alan are an asset to this company, the owner James was also very helpful co-ordinating the lessons to get her test ready! This company really do what they say on the tin, Tim and Alan have got both of my kids on the road within 7 weeks after their first lesson and I cannot thank them enough! Honestly fantastic service and fantastic instructors! Thanks again Tim, James and Alan. I honestly can’t thank you enough!

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Bristolandbathintensivecourses

Thank you so much for taking the time to leave such a wonderful review. It has been an absolute pleasure helping both of your children on their journey to becoming safe and confident drivers.

Everyone at Bristol & Bath Intensive Courses is delighted to hear that, after a difficult start with another driving school, Alan was able to rebuild your daughter’s confidence and help her feel comfortable behind the wheel again. Confidence is often the key to success, and Alan has a fantastic ability to put nervous pupils at ease while giving them the skills they need to progress.

Tim will also be incredibly pleased to read your kind words. His calm, patient and supportive approach is exactly what so many learners need, particularly those who don’t find driving comes naturally. Taking the time to explain everything thoroughly and adapting lessons to each individual pupil is what makes him such an exceptional instructor, and it’s wonderful to hear how much that meant to your daughter.

Passing just seven weeks after her 17th birthday is a fantastic achievement and one she should be incredibly proud of. Reaching test standard in such a short space of time takes dedication from both the pupil and the instructors, so congratulations to everyone involved.

Thank you as well for recognising the work James put into coordinating the lessons and ensuring everything came together in time for the test. Organising intensive courses requires a lot of planning behind the scenes, and it’s always appreciated when that effort is noticed.

To have helped both of your children pass within seven weeks of starting their driving journey is something the whole team is incredibly proud of. There really is no greater compliment than families returning and placing their trust in the team for a second time.

Your lovely comments will be shared with both Alan and Tim, as feedback like this means the world to them. They are genuinely passionate about helping learners succeed, and reviews like yours remind everyone why they love doing what they do.

Congratulations once again to your daughter on such a brilliant result. Everyone at Bristol & Bath Intensive Courses wishes her many years of safe, confident and enjoyable driving. Thank you once again for choosing Bristol & Bath Intensive Courses and for taking the time to share your experience—it is truly appreciated.

Beoordeeld met 5 van de 5 sterren

Alan is a brilliant teacher

Alan is a brilliant teacher, really understanding and straight forward and good at explaining things and just really nice.
I felt the online communication and organisation with the office was quite poor but I have nothing but positive things to say about Alan

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Bristolandbathintensivecourses

Thank you so much for taking the time to leave us a review.

We’re absolutely delighted to hear how highly you rate Alan. He’s a fantastic instructor who genuinely cares about helping his pupils succeed, and your comments about him being understanding, straightforward, patient and able to explain things clearly really reflect the approach he brings to every lesson. We’ll be sure to pass your kind words on to him, as feedback like this means a great deal.

We’re also sorry to hear that you felt the communication and organisation from our office didn’t meet the same standard. We appreciate you highlighting this, as it’s through honest feedback like yours that we’re able to identify where we need to improve. Providing a smooth experience from the initial booking right through to the end of a course is something we’re continually working on.

Thank you once again for your balanced and honest review. We truly appreciate your feedback, and we’re so pleased that despite your experience with the office, Alan was able to make such a positive impact on your learning journey. We wish you all the very best with your driving, and thank you for choosing

Bristol & Bath Intensive Courses.

Beoordeeld met 5 van de 5 sterren

Passed first time

Passed first time ⭐️The experience with Bristol and Bath intensive courses were great from start to finish, great communication and availability to suit.

My instructor Alan was talkative and made me feel at ease driving as a learner. He was reliable on time every day and funny making the long days driving enjoyable. With aspects of driving I found difficult Alan took his time and explained really well how to perfect manoeuvres.

My twin brother is also booked with Bristol and Bath intensive courses and has requested Alan as his instructor.

23 juli 2026
Review zonder uitnodiging
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Antwoord van Bristolandbathintensivecourses

Wow, what a fantastic review – thank you so much for taking the time to share your experience with us! ⭐️

A huge congratulations on passing your driving test first time – that’s a brilliant achievement and one you should be incredibly proud of. We know how much hard work and commitment goes into an intensive course, so it’s always rewarding to see it pay off.

We’re delighted to hear that you had such a positive experience from start to finish and that our team kept everything running smoothly with good communication and availability. We know how important those things are when you’re booking an intensive course, so it’s great to know we got it right.

Alan will be absolutely thrilled to read your comments. He’s a fantastic instructor who has a great way of putting learners at ease while making lessons enjoyable with plenty of conversation and humour. Intensive courses can be long days behind the wheel, so having an instructor who keeps things relaxed while still delivering excellent tuition makes all the difference. It’s also great to hear that he took the time to explain the manoeuvres you found challenging until you felt confident with them – that’s exactly the standard of tuition we strive to provide.

The biggest compliment of all is that your twin brother has already booked with us and specifically requested Alan as his instructor. We really appreciate the trust your family has placed in us, and we’ll do everything we can to help him achieve the same fantastic result.

Thank you once again for choosing Bristol & Bath Intensive Courses. Everyone here wishes you many years of safe, confident and enjoyable driving. We look forward to helping your brother celebrate his first-time pass too! 🚗🎉

Beoordeeld met 3 van de 5 sterren

The whole experience from the start was…

The whole experience from the start was a shambles. The instructor (Guy) I had was no help from day one and for 5 days took me to Bath, Cheddar, out by Bristol Airport and other places. Put his shades on, sat back and enjoyed the ride, at one point asked me to do something which he called was advanced driving and said go to the right hand side of the road so I could see oncoming traffic at 50 around a bend. I could go on saying more but I would be doing this company an injustice. All this because of the instructor I was given. Once they knew of the things that happened I was given a new instructor ( Felix ) who was amazing and got me through my test in 2 days. I would also like to mention that a charge of minimum £150 will be given at the end of your test and any retests after that. And been nearly a year as my 5 day course was August last year and I passed my test today.

21 juli 2026
Review zonder uitnodiging
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Antwoord van Bristolandbathintensivecourses

Thank you for taking the time to leave your review, and congratulations on passing your driving test.

Firstly, we are genuinely sorry that your initial experience did not meet the standard we expect. We appreciate you bringing your concerns to our attention at the time, as it allowed us to investigate and take action. The experience you describe with your first instructor is certainly not what we aim to provide our pupils.

We are, however, pleased that once we became aware of the issues, we were able to arrange for Felix to take over your training. It is fantastic to hear that he gave you the support, guidance and confidence you needed, ultimately helping you pass your test after just two days together. We will make sure your kind comments are passed on to him.

We also appreciate your comments regarding the overall timescale. Unfortunately, instructor availability, test availability and arranging suitable dates can sometimes extend the process beyond anyone’s preference, although we understand how frustrating that can be from a pupil’s perspective.

In relation to the test day fee, this is a separate charge agreed directly with the instructor for the use of their vehicle, insurance, time and accompanying the test. This is outlined in our terms and conditions and is not a charge that is introduced at the end of the course unexpectedly.

Thank you again for your honest feedback. Whilst we regret that your journey did not begin as it should have, we are delighted that it ended with a successful pass. We wish you many years of safe and enjoyable driving ahead.

Beoordeeld met 5 van de 5 sterren

10/10 instructor

Alan was the best instructor I could have asked for, would not of passed first time without his patience and guidance, big big thank you to him and the rest of the team

15 juli 2026
Review zonder uitnodiging
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Thank you so much for your fantastic review! Congratulations on passing first time – what an amazing achievement.

We’ll be sure to pass your kind words on to Alan. His patience, calm approach and dedication to helping pupils succeed are exactly what make him such a valued member of our team, and we’re delighted he helped you achieve such a great result.

Thank you again for choosing us, and we wish you many years of safe, confident and enjoyable driving. 🚗🎉

Beoordeeld met 5 van de 5 sterren

amazing

Passed my test a couple of days ago - I had Tim as my instructor who was amazing from day one until the very end. He is always calm, patient and kind and prepared me so well for my test, I always felt like he was truly on my side!! 100% would recommend - thank you Tim :)

17 juli 2026
Review zonder uitnodiging
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Antwoord van Bristolandbathintensivecourses

Thank you so much for taking the time to leave such a wonderful review. Congratulations on passing your driving test – what a fantastic achievement! 🎉

We’re delighted to hear how positive your experience was with Tim. He is a fantastic instructor, and it’s great to know his calm, patient and supportive approach helped you feel confident throughout your course. Knowing that you always felt he was on your side is exactly the kind of experience we want every pupil to have.

Passing your test is a real team effort, and while Tim provided the guidance, it was your hard work, determination and commitment that made it happen. You should be incredibly proud of yourself.

Thank you for choosing Bristol & Bath Intensive Courses and for recommending us. We’ll be sure to pass your lovely comments on to Tim – he’ll be absolutely delighted to read them.

We wish you many years of safe, happy and enjoyable driving. Congratulations once again, and thank you for being such a pleasure to teach. Drive safely! 🚗👏

Beoordeeld met 5 van de 5 sterren

Paul is the best driving instructor

My driving instructor was Paul; brilliant instructor, taught me everything in a short space of time. Lots of stories to tell you about things he’s done throughout his life. Would highly recommend

14 juli 2026
Review zonder uitnodiging
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Thank you so much for your fantastic review and congratulations on passing your driving test! 🎉

We’re delighted to hear you had such a great experience learning with Paul. He’s a brilliant instructor who combines excellent tuition with a relaxed, friendly approach, and we’re pleased he was able to help you build your skills and confidence in such a short space of time. His stories certainly make the lessons memorable too!

Thank you for choosing Bristol & Bath Intensive Courses and for taking the time to recommend us. We’ll make sure your kind words are passed on to Paul – he’ll really appreciate them.

We wish you many years of safe, confident and enjoyable driving. Congratulations once again, and thank you for letting us be part of your journey! 🚗👏

Beoordeeld met 1 van de 5 sterren

AVOID THIS COMPANY

AVOID THIS COMPANY
I would strongly advise anyone considering this company to AVOID IT. I am writing this review with pains in my heart.

I paid approximately £1,300 in August 2025 for a 5-day intensive driving course, including theory and practical test bookings. Eleven months later, I have received only 10 hours of tuition. Before they could get me a tutor it took lots of back and forth messages.

I had to book both my theory and practical tests myself because the company failed to do what I had already paid for.

The lack of communication and total disregard for customer has been appalling. Management is almost impossible to reach, emails and messages are ignored, and whenever I do get through, I am given promises that are never fulfilled.

This has cost me far more than money. It has delayed me getting my full licence, reduced my efficiency at work, caused me to miss opportunities, left me anxious about driving because my training has been so fragmented, and caused months of unnecessary stress and frustration. I trusted this company to deliver what they advertised, and they have let me down completely.

I have kept receipts, emails and messages documenting everything. Based on my experience, I cannot recommend this company.

14 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID!!!

AVOID!!! This company is affiliated with MY5DAY. I called MY5DAY chasing an outstanding debt. No answer, but a few minutes later I received a txt from B&BIC thanking me for reaching out & offering their services. I forwarded the CCJ taken out against MY5DAY to the sender, who acknowledged it & told me they would pass it over. I've heard nothing more since. Do not risk being scammed like so many others by these charlatans.

14 juli 2026
Review zonder uitnodiging
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Antwoord van Bristolandbathintensivecourses

Our company is not in anyway affiliated with any school of that name.
I would recommend that you contact that driving school directly to discuss your concerns. Please kindly remove your review from our page and post it correctly in the appropriate business.

Beoordeeld met 5 van de 5 sterren

I had a 5 day intensive course with…

I had a 5 day intensive course with Abdul. He was very friendly, calm and a fantastic teacher which led to me passing my test at the end of the week.

10 juli 2026
Review zonder uitnodiging
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Thank you so much for taking the time to leave such a wonderful review, and huge congratulations on passing your driving test!

We’re absolutely delighted to hear that you enjoyed your 5-day intensive course with Abdul. He takes great pride in creating a calm, friendly and supportive learning environment, so it’s fantastic to know that his teaching style helped you build the confidence and skills needed to pass your test by the end of the week.

Passing an intensive course is a brilliant achievement and reflects both the quality of the instruction and the hard work and commitment you put in throughout the week. We’ll make sure your kind words are passed on to Abdul – he’ll be thrilled to hear how much you appreciated his support.

Thank you once again for choosing Bristol & Bath Intensive Driving Courses. We wish you many years of safe, confident and enjoyable driving, and all the very best for the future. 🚗🎉

Beoordeeld met 5 van de 5 sterren

Abdul was an amazing driving instructor…

Abdul was an amazing driving instructor I would highly recommend the course definitely worth the money and the instructors are lovely they make you feel safe and comfortable when driving

10 juli 2026
Review zonder uitnodiging
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Antwoord van Bristolandbathintensivecourses

Thank you so much for your fantastic review and recommendation!

We’re delighted to hear that you felt the course was worth every penny and that you had such a positive experience with our team. Creating a safe, supportive and comfortable learning environment is something all of our instructors strive for, so it’s wonderful to know that came across during your course.

Learning to drive can feel daunting at first, but we’re proud to have instructors who are patient, friendly and genuinely committed to helping each pupil succeed with confidence.

Thank you so much for your wonderful review and for recommending us!

We’re delighted to hear that you felt the course was worth the money and that our instructors helped you feel safe, comfortable and supported throughout your time with us. Creating a relaxed and encouraging learning environment is something we pride ourselves on, and it’s great to know that this made a positive difference to your experience.

Your kind words about our instructors mean a great deal, and we’ll be sure to pass your feedback on to the team. Reviews like yours really do help others who are considering an intensive course.

Thank you again for choosing Bristol & Bath Intensive Driving Courses. We wish you all the very best with your driving journey and hope you enjoy many years of safe and confident driving in the future.

Beoordeeld met 1 van de 5 sterren

Waste of time

Waste of time, cost my best mate a lot of money of a lot of time wasted and a lot of time of work lost !!! Absolutely pathetic company that I wouldn’t recommend to anyone !! Absolutely joke. Would rate a 0 if I could as a 1 is highly generous!!

6 juli 2026
Review zonder uitnodiging
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Thank you for reaching out.

We do not have your information on file. Can you please reach out to us directly.

Beoordeeld met 5 van de 5 sterren

A1 instructor!

Cannot thank Tim enough for his excellent tuition preparing my daughter for her driving test! He was calm, patient, encouraging and supportive!! So pleased to say she passed first time and that’s thanks to Tim’s guidance! 👍🎉

29 juni 2026
Review zonder uitnodiging
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Thank you so much for your wonderful review. It really means a lot to all of us.

We’re absolutely delighted to hear that your daughter passed her driving test first time – what a fantastic achievement! 🎉🚗

Tim will be so pleased to read your kind words. He takes great pride in helping pupils build their confidence, and it’s lovely to hear that his calm, patient and supportive approach made such a positive difference throughout her lessons.

Congratulations to your daughter on such a well-deserved first-time pass, and thank you again for trusting Bristol & Bath Intensive Courses to be part of her journey. We wish her many years of safe, happy and enjoyable driving. 🚘😊

Beoordeeld met 5 van de 5 sterren

Highly recommended!

Oh my god! What a great company! Communication from the start was excellent. Booked a week of intensive driving lessons! Nervous driver but Alan put me at ease straight away! There should be more Alan's out there! First test, made a silly mistake at the end and failed! Managed to get a cancellation quite quickly, Alan to the rescue and passed! The biggest thanks to Alan, not only is he a great instructor he's a great guy, thank you so much ! High recommended!

2 juni 2026
Review zonder uitnodiging
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Thank you so much, Carole, for taking the time to leave such a lovely review. It really does mean a great deal to us.

We’re absolutely delighted to hear that Edward had such a positive experience with Alan. Learning to drive can be a daunting experience, especially in the lead-up to a driving test, so it’s fantastic to know that Alan helped him feel relaxed and confident from the very beginning. He has a brilliant way of putting pupils at ease while giving them the skills and confidence they need to succeed, and we’re incredibly proud to have him on our team.

Although it was understandably disappointing for Edward to miss out on his first test because of one small mistake right at the end, we’re so pleased he didn’t let it knock his confidence. Credit to him for staying positive, getting back behind the wheel, and making the most of the cancellation when it became available. Passing on the second attempt is a fantastic achievement and a real testament to his determination and the hard work he put in.

We’ll be sure to pass your kind words on to Alan. We know he’ll be genuinely touched by your comments, especially hearing that he made such a difference to Edward’s experience.

Congratulations to Edward on a very well-deserved pass. We wish him many years of safe, confident and enjoyable driving, and thank you again for choosing Bristol & Bath Intensive Courses. Your recommendation means so much to the whole team.

Beoordeeld met 1 van de 5 sterren

This company is awful you do not get…

This company is awful you do not get what you pay for and when you try and make complaints you get ignored or given false promises. I’d be very wary of letting your teenage daughters anywhere near these bullying unprofessional instructors.

10 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not use ever

After nearly a year of getting a driving test, I gave up hoping for anything. They have no driving instructors. They contract it out. The numbers they state to call are not owned by Bristol and Bath driving course. They are owned by Gamma Holdings Telecom Limited. Probably explains why they don't return phone calls. Only email. Paid alot of money, only just over £200 refunded.

10 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not use this company.

Do not use this company.

I paid in full for a 5day course in February to start in April. I have only completed 6hrs in total of this course due to them cancelling and then there communication and rebooking for sessions being inadequate. I eventually gained some ground with trying to sort things out after I had mentioned I would be moving forward with trying to get a refund.
They then decided to tell me that I could only complete the rest of my hours after I had completed my theory test which was still another 3 weeks away. Once this had been discussed I decided to move forward with the refund as this was not adequate and prevented me from driving even longer.
However after this the communication has only gotten worse there has been a total of over 120 emails mostly from my end trying to get this sorted and get my money back and only 2 months later after being told countless times it was in the last stages and was about to be processed have they told me that it will be processed tomorrow. I still did not know how much they were going to refund me so I asked and the decided it was only £480 out of the £1100 I paid upfront. I have since decided to contact the relevant people to sort this and have sent them an email/letter stating that they are in breach of contract and have 14 days to give me a full refund or it will be taken further.

25 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Truthfully where do I start

Truthfully where do I start. Alan was quite literally a god send he took my basic driving ability and in a matter of days refined my skills earning me a first time pass with 3 minors. I cannot thank him enough for teaching me but also more importantly he was a genuine guy who you could tell truly cared for the trade he has taught me things about the road that will keep me safe for a lifetime (hopefully) and moreover Alan Truthfully went above and beyond for me as he has for others in the past and I can guarantee it will continue in the future because that is just the type of man he his.
Genuine guy brilliant teacher. I Truthfully hope everyone can get a instructor like Alan
Once again thank you soo much for your time

22 juni 2026
Review zonder uitnodiging
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Antwoord van Bristolandbathintensivecourses

Thank you so much for taking the time to leave such an incredible review.

Reading comments like this genuinely means a lot to us. Alan is an outstanding instructor, and we’re delighted to hear that his patience, knowledge and dedication helped you refine your driving skills and achieve such a fantastic result – a first-time pass with just 3 minors is something to be very proud of!

What really stands out from your review is your recognition of Alan’s commitment, not just to helping pupils pass their test, but to teaching safe driving skills that will stay with them for life. That’s exactly the standard we strive for, and we’re thrilled that your experience reflected that.

We’ll be sure to pass your kind words on to Alan – we know he’ll be incredibly grateful to hear them.

Congratulations once again on passing your test, and thank you for choosing Bristol & Bath Intensive Courses. We wish you many years of safe, confident and enjoyable driving.

Best wishes,

Bristol & Bath Intensive Courses

Beoordeeld met 1 van de 5 sterren

DO NOT USE THIS COMPANY!!!!

DO NOT USE THIS COMPANY!!!!! We paid £1500 for a 7 day intensive driving course for April. We were told 2 days before the start that the driver was no longer available but they had found another instructor. He gave one lesson for an hour. 2 days later another 1 hour and a half. It was rubbish.
Over the course of 3 weeks he had a total of 10 hours and was cancelled twice. I think this company is a scam it just takes your money as an introduction to a driving instructor. We have been trying to get our money back for weeks and today he’s trying to say we’ve had more lessons than we had!. I am now going to contact the DVSA and trading standards this man needs to be stopped!!!

22 juni 2026
Review zonder uitnodiging
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Antwoord van Bristolandbathintensivecourses

We are aware of the concerns raised regarding the instructor involved in your course and understand your frustration.

As previously explained, before we can fully resolve this matter, we need to verify the course hours delivered directly with the instructor. There is currently a discrepancy between the hours you believe were completed and the hours recorded by the instructor, and it is important that we establish the correct position before reaching a final outcome.

We are actively investigating this and have requested confirmation from the instructor. As soon as this process is complete, we will be able to provide a full response and bring this matter to a resolution.

We appreciate your patience while we complete these checks and will update you as soon as we have the necessary information.

Beoordeeld met 5 van de 5 sterren

I passed my driving test first time with Alan

I passed my driving test first time with Alan. I can’t recommend Alan enough as he is the kindest and best driving instructor of the ones I had. He teaches in a way that makes you feel not only like you are improving but you feel like you are safe and deserve to pass you test at the end. Not only this but it is blindingly obvious when driving with Alan that he cares while heartedly about you and getting you the point where you feel safe and can pass you test. Thank you Alan for making the process so easy and making learning to drive enjoyable.
Archie

15 juni 2026
Review zonder uitnodiging
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Antwoord van Bristolandbathintensivecourses

Hi Archie,

Thank you so much for taking the time to leave such a wonderful review.

We’re absolutely delighted to hear that you passed your driving test first time — a fantastic achievement and one you should be very proud of.

Your comments about Alan are greatly appreciated. He is an instructor who genuinely cares about his pupils and works hard to create a supportive, positive learning environment, so it’s fantastic to hear that this came across throughout your training. Helping pupils build confidence, feel safe behind the wheel, and enjoy the learning process is exactly what we aim for.

Passing a driving test is about much more than simply meeting the required standard on the day. It’s about developing the skills, confidence, and judgement needed to drive safely for life, and we’re pleased that Alan was able to help you reach that point.

We’ll be sure to pass your kind words on to Alan, who I’m sure will be delighted to hear how much you valued his support and guidance.

Congratulations again on passing first time, and we wish you many years of safe and enjoyable driving ahead.

Kind regards,

Bristol & Bath Intensive Courses

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