Bristolandbathintensivecourses Reviews 

136
•
TrustScore 4 uit 5

3,8

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Beoordeeld met 5 van de 5 sterren

Brilliant week of intensive lessons ironed out everything and made me test ready. Shan was able to focus in on the areas I was lacking and focused on those areas whilst polishing up everything else. W... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After two failed tests, I did a 5 day intensive course with Alan and passed on my third attempt! Alan was an outstanding instructor - so patient, non-judgmental, and amazing at helping calm my driving... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I booked a 7-day intensive course with Alan, safe to say the best driving lessons and best instructor in all of South England. He taught me how to drive it literally one day and the rest was just prac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

AVOID!!! This company is affiliated with MY5DAY. I called MY5DAY chasing an outstanding debt. No answer, but a few minutes later I received a txt from B&BIC thanking me for reaching out & offering the... Toon meer

Bedrijf heeft geantwoord

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3,8

Goed

TrustScore 4 uit 5

136 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 45% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,8

Alle reviews

(136)

103 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Service is absolutely shocking and a…

Service is absolutely shocking and a joke if I could give the review a -1 I would do I booked the course back in late October ever since that day it was nothing but a headache to get anything booked from the theory to the driving lessons to actually start at all where communication is quite literally next to none and only get in contact when you have to send more then multiple emails and text messages to agents going over and over your complaint to all different numbers and because they see that fit and best to make a customer text for hours on end to all different agents asking the same thing and me having to repeat myself more then multiple times for the odd occasional phone call that I would have to ask for multiple times for the manager to then say I want to sort this for you and everything else to hearing nothing and a reminder this was going on since the end of October I booked this course so my frustration is still to this day through the roof I also made clear to the manger that it’s been going on for too long and nothing has been sorted regarding my course or even my theory. Also even after multiple phone calls with the manger my complaint still even today has not been taken properly and still I’ve sent multiple emails to the driving school to even get responses every now and again I would avoid this driving school at all costs as customers aren’t there priority or there communication to actually solve the issue that should of never ever of been there in the first place. Now I am truly glad to say i passed my driving practical this Thursday just
gone and that was down to me and my driving instructor also like to state the company are meant to book your driving test in for you with the price that you pay well they didn’t of course I had to do that myself so now that I have passed as a ’customer’ of there’s this won’t be left as my complaint has not been resolved still 6 months down the line.

The website states 7 day courses really for me it was 6 months.

I would like to say the only good outcome of booking through the driving school was my driving instructor what a bloke he is has nothing but patience and knowledge and really takes to help you learn to not only drive to also understand the basics of the car you will be learning in he’s a top class bloke and without him through all of this I wouldn’t of kept going and passed.

13 april 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Bristol and bath driving experience

Booked a week off from work to do the course. Asked a few times when the instructor would be in touch and was reassured but with less than a week to go I was told the instructor cancelled. Another instructor was assigned to me but he said he could only do 2 days of the week intensive course completely defeating the point. Luckily I had time off 2 weeks after and they managed to find an instructor who was great and a really good teacher. However I don’t think he was one of Bristol intensive instructors. If I didn’t have the other week off then I don’t know when I would’ve been able to do the course and I would’ve wasted my time and money. Once I had finished my course I was expecting them to start trying to find a driving test as I payed for them to help find me one. They came back to me days later saying that they wouldn’t be able to help me get a test despite promising on their website they could. I asked for a refund and had to wait 5 days to get my money back. Poor communication from the company in general. Unsure how every other review is great maybe I just got unlucky but I would not recommend people use this company.

3 februari 2025
Review zonder uitnodiging
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Antwoord van Bristolandbathintensivecourses

Dear Lewis,

Thank you for taking the time to place your review.

We are a little disappointed you have posted such a negative review and wish that we had been given the opportunity to work with you a resolve your concerns.

It was regrettable that the instructor initially allocated to you was unable to continue with your course but we did work with you to I hope find you the best solution and a great instructor.

All of the instructors do work with us directly.

Would you be happy for a manager to ring you to see if we can help you going forward as we take our customer service very seriously and it disappointing to hear that you were unhappy.

Test dates tend to get released in batches to us but in your circumstances we tried to offer you an option which we felt would help you secure a quicker test date through a cancellation.

Can you please reach out so we can assist you?

Thank you

Beoordeeld met 1 van de 5 sterren

Close them down please trading standards

One star is too many! June 2023 booked an intensive 5 day driving course, May 2024 got offered a test on September 2024!! I have since booked a test for next week at my cost again, they are fraudulent and thieves.

I am awaiting a response to emails, and chat bot on there site doesn't work can't call, and persistently asking for my details when they already have them

They have taken best part of 1500 pounds, I'm a trainee mechanic that is alot of cash, and they have hindered my progression my career

They need to be closed down asap so that more young people are not losing money.

8 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is a scam

This is a scam. I was supposed to be contacted by an instructor before my lesson date but it never happened. When I tried to contact them via phone they would act as if they didn't understand me or tell me the connection was too bad and hang up. Avoid at all costs

16 maart 2024
Review zonder uitnodiging

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