Two great experiences with this company. A simple to negotiate website especially for us not so young. A super range of fabrics to choose from and superbly made curtains and blinds which arrive prom... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Britannia Rose had a great variety of fabrics from a wide selection of design names. It was easy to check size, style and linings required for curtains we wished to have custom made and get a price qu... Toon meer
Cushions are exactly what I wanted, beautifully made with perfect pattern match. A query was quickly sorted and goods arrived quickly and well packaged. I would go back to Britannia Rose when I next n... Toon meer
Such a great company to deal with. We first used Britannia Rose during lockdown when we ordered a gorgeous pair of full length curtains, which we still love now. We then had some curtains made for our... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
An ethically driven company. Made to Measure Curtains - Over 100,000 fabric choices from the UK We exist to make a difference, to date we have helped raise over £170 million for UK charities.
Contactgegevens
2 Murrayfield Road, NR6 6NQ, Norwich, Verenigd Koninkrijk
- 02031 678757
- info@britanniarose.com
- britanniarose.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very professional very courteous very…
Very professional very courteous very helpful I ordered two samples they were sent beautifully packaged lovely covering letter and the after sales follow-up was amazing. It’s really a good professional company. Some might think oh old-fashioned but they care about customer service Which to me wins over and every level because if they’re that professional from the start the product product the quality to finish at the sales of the service will be amazing.
Excellent website and efficient service…
Excellent website and efficient service for delivery of beautiful fabric. Thank you so much 😊
Received my sample request
Received my sample request. gave a good review but within an hour I’ve been sent email after email requesting reviews!!!! Leave me alone

Antwoord van Britannia Rose
Excellent!
Excellent quick delivery and well packaged.
Would definitely buy from BR again.
Some frustration but now resolved.
Misunderstanding over opening hours led to some frustration regarding a refund which was not completed. Hopefully this is now resolved.

Antwoord van Britannia Rose
Very pleased
The whole process was quick and easy and the product was well made, well packages and arrived quickly.
Great selection and reliability
Great selection, quality and reliability. My roman blind fits perfectly and looks wonderful. Fortunately the fabric was still available; I had bought curtains 6 years ago and have re-used them in my new home.
Cushion cover
I ordered a cushion to match my Roman blinds. Very pleased, will be ordering another.
helpful staff and efficient processing…
helpful staff and efficient processing of order
Super website with huge selection of…
Super website with huge selection of fabrics to choose from. Very quick delivery of samples.
The new curtains in Chatsworth fabric look lovely and transform the room.
Great customer service
We ordered blinds, curtains and a curtain pole from Britannia Rose. We were extremely happy with all of them. The curtains and blinds were well made and the measurements were correct.
There was a minor issue with the curtain pole but Britannia Rose rectified this very promptly and without any quibble. How a company deals with problems is often what sets them apart. Britannia Rose provided great customer service before, during and after sale and their products are great too
Quality product
Quality product, promptly delivered and user friendly website.
Gorgeous Fabrics and a Lovely Company.
I purchased a cushion and some material for one of our bedrooms, and both are absolutely beautiful. I was very spoilt for choice with so many gorgeous fabrics on offer! My order arrived very promptly and was packed carefully. The service was excellent all the way through. Thank you to everyone at Britannia Rose.
Overall great experience
Very happy with all aspects of ordering with Britannia Rose; easy to use website, quality materials, reasonable pricing, excellent correspondence, quick delivery - overall great experience
Beautiful blinds
Great fabric selection and quality. Blinds well made and easy to fit
Have purchased many cushion…
Have purchased many cushion covers...always perfect.
Awful
Ordered 2 fabric samples, only 1 arrived. I assumed the second one would follow but after 3 weeks I called Britannia Rose to be told it had been discontinued and was unavailable. No one had bothered to tell me this. Similarly, I later noticed I had been charged for both samples but again it was left to me to contact them to find out that yes, they were processing a refund for the missing sample. The communication has been appallingly bad, and the time I wasted meant that I'm now too late to get new curtains in time for Christmas in my newly decorated sitting room.

Antwoord van Britannia Rose
Exceptional Customer Service
Exceptional Customer Service. After contacting them I had a reply within no time and the problem was resolved straight away. 5 star Service.
I have used this business over the last…
I have used this business over the last 3 years. Huge array of samples that are easy to order. The materials are always exceptional and the workmanship second to none. Ordering easy from start to finish, I would not only highly recommend , but would not use any other company.
Ease of ordering
Curtains ordered easily, very accessible website, samples available.
Delighted with finished results and free cushion, great colour and quality.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







