I have no idea how a company could make such a mess of a perfectly functioning website. I agree with everyone else's scores here and would give it a zero if I could. Since the "upgrade" the site is un... Toon meer
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Impossible to use the recently updated site now. Renewed my membership 4 weeks ago as BNA was a great resource over the last couple of years on my family ancestry search....... however I now can't use... Toon meer
Through some administrative glitch, my annual renewal had not been processed two months ago. I found the telephone number to ring on the website Contact link. It was answered promptly by Joanna who... Toon meer
I used to love the BNA website, but the recent "improvements" are terrible. An enjoyable and rewarding research pass time has now, sadly, become a chore. The new search options are far too com... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The British Newspaper Archive is the largest online collection of historical British and Irish newspaper pages, created through a partnership between Findmypast and the British Library to preserve, digitise and share one of the world’s most remarkable newspaper collections. Since launching in 2011, the project has transformed access to the British Library’s vast holdings, bringing millions of searchable newspaper pages to researchers, historians, family history enthusiasts and curious readers around the world. Spanning from the 1600s to the modern era and covering Britain, Ireland, the Commonwealth and beyond, the archive contains millions of stories that capture everyday life, major world events and everything in between. From birth, marriage and death notices to reports of political movements, sporting triumphs, court cases and wartime experiences, the collection offers a unique window into the past. Working from the British Library’s newspaper facilities at Boston Spa, Yorkshire, specialist scanning teams carefully digitise newspapers from both original paper volumes and microfilm, using advanced technology to preserve even the rarest and most fragile titles. Supported by partnerships with libraries, archives, publishers and technology providers, the British Newspaper Archive continues to grow, adding new pages every week and ensuring that history as it happened remains accessible for generations to come.
Contactgegevens
Verenigd Koninkrijk
- support@britishnewspaperarchive.com
- britishnewspaperarchive.com
2,3
Slecht
125 reviews
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HAD A SLIGHT PROLEM WITH MY…
HAD A SLIGHT PROLEM WITH MY UNDERSTANDING OF HOW THE SUBSCRIPTION WORKED AND HADINADVERTANTLY SIGNED UP. MAILED THE BRITISH NEWSPAPER ARCHIVE AND HAD AN IMMEDIATE RESPONSE FROM SOPHIE WHO THEN PROCEEDED TO RESOLVE MY ISSUE WITHIN HOURS ISSUEING A REFUND. SOPHIE CAME BACK TO ME ON 3 OCCASSIONS AND WAS MOST HELPFUL. GREAT CUSTOMER SERVICE .... THANK YOU SOPHIE
27 juli 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Hi,
Thank you for taking the time to leave such a lovely review.
We're delighted that Sophie was able to resolve the misunderstanding around your subscription quickly and provide the support you needed. We'll be sure to pass on your kind words to her – she'll really appreciate the recognition.
Thank you again for your feedback.
Kind Regards,
Vicky
The British Newspaper Archive
Thank you Sophie
Many thanks to Sophie who found the full newspaper I was looking for, and she sent me the link to it! It couldn't have been easier for me. And all of that wonderful help made me take out another subscription.
21 juli 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Hi,
Thank you for your review.
We are pleased to hear about your positive experience and that Sophie assisted you in finding the newspaper you were looking for. It's wonderful to know that help led you to take out another subscription with us.
Kind Regards
Vicky
The British Newspaper Archive
Fantastic National resource
Fantastic National resource - and brilliant customer query response time!
2 juli 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Hi Wendy,
We're happy you value what The British Newspaper Archive offers and appreciate our quick response time within Support.
Thank you for your feedback.
Kind Regards,
Vicky
The British Newspaper Archive
Thank you Sophie for all your help!
Thank you Sophie for all your help!
1 juli 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Hi,
Thank you for your feedback.
We are so glad to hear that Sophie could be of assistance. Your kind words are truly appreciated.
Kind Regards,
Vicky
The British Newspaper Archive
They fixed my mistake
They fixed my mistake
I accidentally bought a year and they fixed it to be a month right away. They refunded the difference to my card quickly and without a hassle. I'm very grateful!
29 juni 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Hi,
We're so glad we could quickly resolve the subscription issue for you and process your refund without any hassle. We appreciate you sharing your positive experience with us!
Kind Regards,
Vicky
The British Newspaper Archive
Waste of money
Waste of money .
Paid £99 , felt like I had been mugged. had cheek to auto renew. I managed to turn off hope stays off.
24 juni 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Hi,
We are truly sorry to hear about your dissatisfaction and the unexpected auto-renewal.
If you do need help or would like your account reviewed please get in touch with our Support Team.
Kind Regards,
Vicky
The British Newspaper Archive
Many thanks to Sophie at BNA
Many thanks to Sophie at BNA. She managed to find an article written by my late father that was published in 1937, 89 years ago!
22 juni 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Hi,
We are so happy to hear about your wonderful experience and that we could help you find your late father's article.
Your feedback has been passed onto Sophie.
Kind Regards,
Vicky
The British Newspaper Archive
Joanna was extremely helpful in finding…
Joanna was extremely helpful in finding the newspapers I wished to view. Thank you
10 juni 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Hi,
Thank you very much for your kind review.
If you need any further help with finding newspapers, please get back in touch.
Kind Regards,
Vicky
The British Newspaper Archive
Joanna is very professional
I had a problem with my suscription but Joanna helped me to solve it via email, she was very polite and efficent, I'm very grateful to her. Also the archive is so useful for research and I'm happy with it's services!
2 juni 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Hi,
I'm sorry you had a problem with your subscription however great to hear that Joanna was able to assist you when you needed it.
We hope you continue to enjoy using the archive for your research. If there is anything that could be improved upon to make the archive better for you, please do let us know.
Kind Regards,
Vicky
The British Newspaper Archive
Mislead dates/over-selling
Be aware when using this site that vast periods are missing from publications and this is not indicated in the Publication Title selection. Three examples. The Aberdeen Press and Journal indicates the dates 1748 to 2005 are available, but the 12 years from 1/1/1951 to 1/1/1963 are not on the Archive. The Aberdeen Evening Express which the BNA gives dates of 1879 - 2005 has 20 years missing from 1/1/1919 to 1/1/1939. Finally the Kilmarnock Standard, 1875 - 1994 apparently, has 25 years missing between 28/12/1952 and 5/1/1978. There are probably examples for other publications too. These are not odd missing editions and should be clearly indicated otherwise it is easy to assume that there was no report of whatever is searched for whereas what is actually the case is that the BNA don't actually have the papers that they are tell you that they do. Poor, confusing and ambiguous.
18 mei 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Dear Jim,
Thank you for your detailed feedback.
We understand it can be frustrating when there are gaps in coverage. While the publication date ranges shown in our title listings reflect the overall span of issues held within the archive, selecting a publication will display a ‘More Details’ section containing additional information about the title and its available coverage.
Here are a few examples for the publications mentioned:
https://www.britishnewspaperarchive.co.uk/titles/aberdeen-press-and-journal
https://www.britishnewspaperarchive.co.uk/titles/kilmarnock-standard
https://www.britishnewspaperarchive.co.uk/titles/aberdeen-evening-express
Thank you again for your feedback.
Kind Regards,
Vicky
The British Newspaper Archive
Jaime was brilliant and went out of the…
Jaime was brilliant and went out of the way to help me with a important research paper.
11 mei 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Dear Tina,
Thank you for your review.
Great to hear that Jamie was able to assist you with a research paper.
Kind Regards,
Vicky
The British Newspaper Archive
This brilliant resource has proved an…
This brilliant resource has proved an invaluable aid in my research. Where I struggled to locate a specific 19th century letter to the Editor, I reached out to the helpful team and I thanks to the swift and incisive research assistance given by Joanna I was able to find what I needed.
28 april 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Hi
Thank you for your review.
We're glad to hear that The British Newspaper Archive has proved invaluable in aiding your research and lovely to know that Joanna was on hand to help when you needed assistance.
If you need any help with The British Newspaper Archive in the future, please do not hesitate to get back in touch with our Support Team.
Kind Regards,
Vicky
The British Newspaper Archive
Good Sophie was amazing
Good Sophie was amazing. And very helpful 😁 このウェブサイトがとて素晴らしいです
14 april 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Hi,
Thank you very much for taking the time to review the service you received from Sophie.
Kind Regards,
Vicky
The British Newspaper Archive
Renewing my subscription
I wasn't sure why British Newspaper Archives hadn't automatically renewed my subscription so I emailed them. Sophie answered my email promptly and explained what I had to do and I straight away was able to reactivate my access. Happy customer.
7 april 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Hi Sue,
Thank you for taking the time to review the service received by Sophie.
Kind Regards,
Vicky
The British Newspaper Archive
Ryan
Ryan, at the BNA was very Polite, Professional and very speedy in responding to my request. I cannot fault the BNA at all.
I recommend the BNA for all your archive newspapers.
Thank you
Mr S Powell
2 april 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Dear Mr Powell,
Thank you for taking the time to review your experience.
I'm delighted to hear that Ryan provided you with polite, professional and prompt service.
If you need any further assistance in the future please get back in touch.
Kind Regareds,
Vicky
The British Newspaper Archive
I signed up simply to download one…
I signed up simply to download one particular newspaper page that I needed to quote from for my studies, but first I needed to find the exact page; after clicking on and viewing three pages I was suddenly presented with paying options! The site offers limited 'free' access but is (deliberately?) unclear about what the limits are! I've gained nothing from using this website and am not happy about its false promises.
21 maart 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Hi Darren,
Thank you for your feedback. We’re sorry that you were unable to find the page you needed within the 3 free pages allowance and that the service did not meet your expectations on this occasion.
In addtion, to 3 free page views after registering there are a number of pages that are always free to view:
https://www.britishnewspaperarchive.co.uk/search/results?AccessType=Free+To+View
If you wish to continue accessing more content beyond these limits, a paid option is available. Alternatively, you may want to try a local library to see if they have access to our library edition subscription that you can use.
Kind Regards,
Vicky
The British Newspaper Archive
Excellent service
Excellent service, I was impressed at the dedication in assisting me locate a long lost photo of my school days.
9 maart 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Hi,
Many thanks for your feedback and we're grateful to hear that our Support Team was able to assist you with locating a photo from your school days.
If you need any further assistance, please don't hesitate to get back in touch.
Kind Regards,
Vicky
The British Newspaper Archive
Ryan at the BL was so professional
Ryan at the BL was so professional, swiftly helpful, and efficient when I had a sign-in problem. He resolved this immediately. Five stars! Thanks you! Professor John Spiers.
26 februari 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Dear Professor Spiers,
Thank you so much for your kind words and for taking the time to share your experience.
We’re delighted to hear that Ryan was able to assist you so professionally and efficiently.
I’ll be sure to pass along your feedback to Ryan,
With thanks again for your review,
Kind Regards,
Vicky
The British Newspaper Archive
Essential research tool
The British Newspaper Archive is an essential tool for anyone exploring the part. Short of going to a library and spending hours looking through old papers, with no index, there is no alternative. The index, though not always 100% reliable, due to misprints and odd spellings speeds and simplifies the whole process of looking for obscure facts (18th century whalers for me). Along the way it is easy to become side tracked by other fascinating stories but that all adds to the pleasure of the search. I thought my subscription had been suspended which was a disaster but your assistant Sophie soon sorted out the problem and I can now dive back into my whaling ships and the Arctic
26 februari 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Dear Miss Arneil,
Thank you so much for this wonderful review.
We’re thrilled to hear that you find the British Newspaper Archive such an essential tool for your research.
I’m pleased to hear that Sophie was able to quickly resolve the issue with your subscription. It's great to know she got you back to your whaling ships without delay.
Thank you again for taking the time to share your experience and happy exploring!
Kind Regards,
Vicky
The British Newspaper Archive
Nothing to be Alarmed About, a study of polio in Britain in 1938
I have used the BNA in a study of the outbreak of polio in England and Wales in 1938. As a source of evidence it is unique and invaluable, providing names, dates and locations of victims of all ages. I collated this with evidence drawn from the reports for that year written by local medical officers of health, archived in the Welcome Collection. The BNA material was easy to access and transcribe. There were very occasional issues over legibility and the formulation of search crtieria but no problems that I had to raise with the Archive. There was so much evidence available that it never occurred to me to wish I had access to newspapers not yet included in the Archive. I would urge all local (or non-local) history researchers to visit the Archive and check what it might offer them.
30 januari 2026
Review zonder uitnodiging
Antwoord van Britishnewspaperarchive
Hi,
Thank you so much for your detailed review.
We’re absolutely delighted to hear how valuable you have found the British Newspaper Archive for your research into the 1938 polio outbreak.
It’s wonderful to know the archive is playing a meaningful role in such important historical work. Thank you also for encouraging others to explore the Archive.
Best wishes for your continued research,
Vicky
The British Newspaper Archive
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