We have just had £44 taken from our bank account for membership renewal inspite contacting them twice that we didn't want to renew our membership after they sent an email that they were going to do th... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Auto renewal was applied to my account which I didn't know about. No advance warning about withdrawal. Payment was a 25% increase on previous year. I've tried to stop auto renewal without success.... Toon meer
Didnt know about automatic renewal. Just cost £44 with no cancellation possible. Had to give up camper as husband had a stroke. Fuming
As always this company gives exactly what it says it will do! Fast, efficient, safe deliveries with a smile! A fun range of tastes from Britain and more items keep appearing on their website! THAN... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
A family run business located in Kingston Ontario. Offering a large selection of British goods whether you are trying for the first time or are wanting a taste of home, we have the products for you. Free Kingston Delivery & Flat Rate Shipping Across Canada. Shop-Click-Delivered! Our reputation is your satisfaction....The Brit Stop is truly your British One Stop Shop!
Contactgegevens
349 Janette Street, K7P 0K8, Kingston, Canada
- 6135832309
- info@britstop.ca
- britstop.ca
2,1
Slecht
165 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic service
Great products, great customer service and they are quick. We will order again and again and again!
Paul & Lisa
30 december 2020
Antwoord van Britstop
Hi Paul & Lisa, Thank you so much for the kind words and taking the time to review BritStop. Our aim is to locally deliver customer orders in a time sensitive way. It is our vision for the future to broaden our product range whilst continuing to provide our customers with quality service. Wishing you a very Happy New Year and we look forward to assisting you again soon. Best Regards, Alan & Jo, BritStop
Great place to get food items from the…
Great place to get food items from the UK. Wonderful products and excellent customer service. The home delivery is great too.
29 december 2020
Antwoord van Britstop
Hi Mike, Thank you so much for taking the time to review & comment about BritStop. So pleased to hear you had a good experience of our service & range of products. As we move into 2021, we hope to broaden our product range further. Thank you again & wishing you & Lise-Ann a very Happy New Year. We look forward to the opportunity of serving you again in the future. Best Regards, Alan & Jo, BritStop
Highly recommend ordering from Brit…
Highly recommend ordering from Brit Stop, I received confirmation from Canada Post with 25 minutes of me placing my order that it had been picked up, great packaging and great service.
17 december 2020
Antwoord van Britstop
Hello Garry, thank you for taking the time to write your review. We aim to have our customers orders fulfilled and shipped at the earliest opportunity. Our objective is to ensure as far as we can that customers orders arrive in the same condition as they left us. Thank you once again & we look forward to being of service to you again soon. Best Regards, Alan & Jo, BritStop
Great customer service
Great customer service. Received the order the same day I placed it.
14 december 2020
Antwoord van Britstop
Hello Katie, Thank you for reviewing and commenting about BritStop. We are so pleased you found our service exemplary. Our focus is to ensure our customer receives their order in the shortest amount of time possible. Thank you for supporting our business and we look forward to assisting you again soon. Happy New Year and Best Regards, Alan & Jo, BritStop
Fantastic experience
Ordered twice now. Both times excellent product and amazing service. Will definitely order again and highly recommend The Brit Stop.
13 december 2020
Antwoord van Britstop
Hi Debra, thank you for your review and comments, much appreciated. It is great to hear you enjoyed our service and product range. Our priority is to provide first class service to our customers and continually widen our product range to satisfy as many customers tastes & requests as we can. Thank you again and we look forward to assisting you & your family again soon. Best Regards, Alan & Jo BritStop
Excellent service and such kind owners
Excellent service and such kind owners. The snacks have been perfect for exam studying!
11 december 2020
Antwoord van Britstop
Hello Jessie, Thank you for your review and kind words. We are so pleased that you found our service exemplary and hope the goodies helped in some way in getting the results you were looking for from your exams. We look forward to be of further assistance to you. Best Regards, Alan & Jo BritStop
Very fast and efficient service
Very fast and efficient service. Lots of items to choose from and they were well packaged and love the flat fee postage. Found our go to “Britstop” for our fix of home! Would highly recommend
10 december 2020
Review zonder uitnodiging
Antwoord van Britstop
Hello Liz, Thank you for your review and kind comments. We are so glad your goodies arrived safely, we take special care to pack the products to make sure they arrive in as good condition as they leave us. We are also always looking to widen our product range as we continue to grow and listen to customer requests. We appreciate you supporting our business & look forward to serving you again in the future. Thanks again & Best Regards, Alan & Jo BritStop
Highly recommended!
Easy ordering and check-out process, fast delivery and friendly owners who obviously really care about their customers. Would highly recommend if you’re missing some home (food) comforts!
10 december 2020
Antwoord van Britstop
Hi Tina, We really appreciate you taking the time to review and comment about BritStop. We view the customers experience as the most essential component to our business so we are encouraged to read your feedback. Thank you once again & Best Regards, Alan & Jo BritStop
GREAT SERVICE VERY FAST AND EFFICIENT
GREAT SERVICE VERY FAST AND EFFICIENT. EXTREMELY HAPPY
10 december 2020
Antwoord van Britstop
Hi Catherine, thank you so much for taking the time to review and your kind comments. We are pleased that you were happy with our service. Looking forward to assisting you again in the future. Best Regards, Alan & Jo BritStop
The Britstop team were brilliant!
The Britstop team were brilliant and made Christmas for my parents a little more special with the treats from England. They kindly offered to wrap and label the items instead of just packing them in a box. Everything was well received and enjoyed thoroughly!
9 december 2020
Antwoord van Britstop
Hello Stephanie, thank you so much for reviewing and commenting about BritStop. We were honoured to be asked to make yours & your parents Christmas a little more special. We have & are still living through a very difficult period and 2020 will certainly be remembered as one of the most challenging years in recent history. To do something small to lift the spirits of others & bring a little cheer is the least we can do as a business. Thank you for choosing BritStop to be part of your Family Christmas. Best Regards, Alan & Jo Bellingham, BritStop
Antwoord van Britstop
Hello Hazel, Thank you for taking the time to review and comment on BritStop’s service. It is reassuring to know that you found our range of products and service met expectations. We aim to have orders fulfilled and shipped within 24 hours, earlier if we can! We are looking forward to being of assistance to you in the future. Best Regards, Alan & Jo, BritStop
The service was excellent and I would…
The service was excellent and I would buy products from them again, fast delivery and caring service.
5 december 2020
Antwoord van Britstop
Hi Judith, thank you so much for your review and kind words! We are so happy to hear you found our service exemplary. Providing excellent service to our customers is the most important part of our business. We look forward to assisting you & the family again. Best Regards, Alan & Jo, BritStop
I'm very pleased with our received…
I'm very pleased with our received items. Very quick delivery. Well packaged.
4 december 2020
Antwoord van Britstop
Hello Annette, thank you for taking the time to review BritStop, we are pleased that your delivery was speedy and your goodies arrived safely. One of the most important parts of delivering products is ensuring as much as possible that they are protected from the rigors of travel. We look forward to being of service to you again soon. Best Regards, Alan & Jo, BritStop
Very professional and helpful.
Very professional and helpful.
Great service - will order again
2 december 2020
Antwoord van Britstop
Hello Kate, Thank you for taking the time to review & comment about BritStop. Providing exemplary service to our customers will always be our priority because without customer satisfaction we have no business being in business. We look forward to being of assistance to you & your family in the future. Best Regards, Alan & Jo BritStop
Antwoord van Britstop
Hello Paul, Thank you for taking the time to review and provide feedback on our service. We use Canada Post as the most cost effective means, so we can offer Flat Rate Shipping to all our customers and absorb the remaining cost ourselves. Our primary objective is to keep our prices & shipping low so that customers get the very best value for their money. We look forward to assisting you again in the future. Best Regards, Alan & Jo BritStop
The britstop sent out my order super…
The britstop sent out my order super fast , well packaged so nothing got damaged, really good communication with the owners from start to finish ,I'll definatly be ordering again!
29 november 2020
Antwoord van Britstop
Hello Lourinda, so pleased your package of goodies arrived quickly and safely. Thank you for your review & kind words about BritStop. We make every effort to ensure our service is the way we would want to be treated by a business. Looking forward to being of assistance to you & your family again in the future. Best Regards, Alan & Jo BritStop
Add on to my order and they were great…
Add on to my order and they were great with accommodating me!
25 november 2020
Antwoord van Britstop
Anna, nothing is too much trouble for our customers. Going the ‘extra mile ‘ should be every businesses service priority! Thank you, Alan & Jo BritStop
So happy to have discovered Britstop!
So happy to have discovered Britstop! Great selection and the prices are very reasonable. Wonderful friendly folks and very fast delivery as well.
24 november 2020
Antwoord van Britstop
Hello Lena, Thank you for your kind words and review of BritStop. Our first priority is to provide our customers with the service they deserve and a variety of products they are looking for. As our business grows, so will our range of products while listening to our customers requests. Thank you for placing your trust in BritStop and we look forward to assisting you again in the future. Best Regards, Alan & Jo BritStop
Service is the best but far.
23 november 2020
Antwoord van Britstop
Hi Steve, Thank you for your review. We are so pleased you were happy with our service. We appreciate your business and look forward to assisting you again soon. Best Regards, Alan & Jo BritStop
Amazing service
Amazing service - BritStop is a great new local business filling a much needed gap. Alan and Jo have an exciting, ever-changing selection of British goodies. Highly recommend.
22 november 2020
Antwoord van Britstop
Hi Joanna, thank you so much for your review & kind comments. We are committed to widening our product range and are always trying to find products customers are looking for. We pride ourselves on providing the best possible local delivery & nationwide shipping so our customers can be assured of receiving their order to their door promptly. Thank you and we look forward to assisting you again soon. Best Regards, Alan & Jo BritStop
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.