We have just had £44 taken from our bank account for membership renewal inspite contacting them twice that we didn't want to renew our membership after they sent an email that they were going to do th... Toon meer
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Auto renewal was applied to my account which I didn't know about. No advance warning about withdrawal. Payment was a 25% increase on previous year. I've tried to stop auto renewal without success.... Toon meer
Didnt know about automatic renewal. Just cost £44 with no cancellation possible. Had to give up camper as husband had a stroke. Fuming
As always this company gives exactly what it says it will do! Fast, efficient, safe deliveries with a smile! A fun range of tastes from Britain and more items keep appearing on their website! THAN... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
A family run business located in Kingston Ontario. Offering a large selection of British goods whether you are trying for the first time or are wanting a taste of home, we have the products for you. Free Kingston Delivery & Flat Rate Shipping Across Canada. Shop-Click-Delivered! Our reputation is your satisfaction....The Brit Stop is truly your British One Stop Shop!
Contactgegevens
349 Janette Street, K7P 0K8, Kingston, Canada
- 6135832309
- info@britstop.ca
- britstop.ca
2,1
Slecht
165 reviews
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Antwoord van Britstop
Hi Lenora, thank you so much for taking the time to give BritStop your review and kind comments. We are so pleased that you found our service exemplary. Looking forward to the opportunity of assisting you again in the future. Best Regards, Alan & Jo BritStop
Will shop again!
Great communication, friendly and helpful.
The product I purchased was fresh and delicious and a wonderful reminder of back home. I will definitely shop with Britstop again.
16 november 2020
Antwoord van Britstop
Hi Margaret, thank you so much for your kind comments & review of BritStop. We make service a priority to our customers, together with ensuring the products are fairly priced & fresh. We look forward to being of assistance to you again in the future. Thank you for choosing BritStop! Best Regards, Alan & Jo
Great customer service
Great customer service! Even offered to drop off my order when I didn’t quite qualify for free delivery. Will be ordering from them again in the future!
15 november 2020
Antwoord van Britstop
Hello, thank you so much for taking the time to review and provide your feedback. We are very happy to hear you were pleased with your experience. If an order is close to the free delivery threshold and we are out delivering locally, we think it makes sense to both us & our customers that we offer to drop off their order. We look forward to the opportunity of assisting you again in the future. Best Regards, Alan & Jo BritStop
Amazing!!
Amazing!!! Fast delivery and great prices friendly service. And great safety measures
14 november 2020
Antwoord van Britstop
Hi Teela, Thank you so much for your review.. We take the current global situation we are living through extremely seriously & ensure we take every precaution necessary to protect everyone. We are so pleased you found our service met expectations, and we look forward to the opportunity of assisting you again in the future. Enjoy your goodies! Best Regards, Alan & Jo BritStop
Antwoord van Britstop
Hi Samantha, thank you so much for your kind words & review. Our customers are our #1 priority, without them BritStop does not exist & we treat every order as if it were our own! We look forward to the opportunity of serving you again. Best Regards, Alan & Jo BritStop
Great to get my order today
Great to get my order today, will certainly order again, everything was what I expected. 😊
11 november 2020
Antwoord van Britstop
Hi Rosemary, thank you for your review. Good to hear your goodies arrived safe & sound. We look forward to the opportunity of serving you again. Best Regards, Alan & Jo BritStop
Excellent service from start to finish
Excellent service from start to finish. Ordered late at night, item was posted the next day. All packaging was to high standard as was the service we had from Alan and Jo. Will definitely be shopping with them again and would recommend to everyone
10 november 2020
Antwoord van Britstop
Hi Sharon, thank you so much for the review! So pleased that you found our service exemplary. Providing our customers with priority service together with range of products & low prices is of the utmost importance to BritStop. Enjoy your goodies! Best Regards, Alan & Jo BritStop
Awesome service
Awesome service! My order was delivered within 2hrs of placing it and the food was amazing!! Loved the good selection of items and the Christmas selection!
8 november 2020
Review zonder uitnodiging
Antwoord van Britstop
Hello Briana,
Thank you so much for your review. Our priority is to provide the type of service that we expect ourselves; commitment to the customer, communication & promptness. Our range of product is constantly evolving and changing to cater to as many stocking requests as we are able. Thank you for supporting our new business and we look forward to assisting you again. Best Regards, Alan & Jo BritStop
Antwoord van Britstop
Hi Lucy, thank you so much for your review. Great to hear you were happy with our products & service. We look forward to being of service to you again soon. Best Regards, Al & Jo BritStop
Good products and delivery was quick…
Good products and delivery was quick and easy. Great value flat rate delivery across Canada
17 oktober 2020
Antwoord van Britstop
Hello Lu, Thank you so much for the review. So pleased your products arrived safely & quickly. The focus of BritStop is to ensure our customers receive the best possible service together with affordable pricing and shipping. Thank you again, we look forward to the opportunity of serving you in the future. Look out for the Christmas specials! Al & Jo BritStop
Antwoord van Britstop
Hi Cameron, thank you for taking the time to review us. Providing high quality customer service is our priority. Looking forward to assisting you again. Best Regards, Al & Jo BritStop
Excellent service
Excellent service! Growing up my grandmother used to send care packages full of these treats! I'm so happy to have them again. And the snowballs!!! Sooo good 🥰
13 oktober 2020
Antwoord van Britstop
Hi Katrina, thank you so much for your review. Great to hear that the goodies brought back happy memories for you. And those delicious snowballs...we have on special right now! Looking forward to being of service to you & Jeff again. Best Regards, Al & Jo, BritStop
Fast and friendly service
Fast and friendly service, thank you!
5 oktober 2020
Review zonder uitnodiging
Antwoord van Britstop
Hi Lisa, thank you so much for your review. It is so encouraging to know that our service met your expectations. We look forward to assisting you in the future. Best Regards, Al & Jo The BritStop
Prompt and friendly service!
3 oktober 2020
Review zonder uitnodiging
Antwoord van Britstop
Thank you Rob for your review, much appreciated. We look forward to serving you again in the future. Best Regards, Al & Jo BritStop
arrived before the expected due date…
arrived before the expected due date and everything packaged well
2 oktober 2020
Review zonder uitnodiging
Antwoord van Britstop
Hello Ian, Thank you for your review , it is much appreciated. So pleased that shipping took less time than expected, we have had good experience with Canada Post so far. We take special care when packing a shipment as we want to ensure customers orders are received in as good a condition as they leave us. We look forward to the opportunity of serving you again in the future. Best Regards, Alan & Jo The BritStop
Got exactly what we ordered
Got exactly what we ordered, super fast!! We Will definitely be ordering again!! Thank you!
1 oktober 2020
Review zonder uitnodiging
Antwoord van Britstop
Hi Charlotte, thank you so much for your review. It’s great to hear that your order arrived so promptly. We hope you enjoy your goodies! Looking forward to serving you again in the future. Best Regards, Alan & Jo The BritStop
Absolutely outstanding customer…
Absolutely outstanding customer service!!! Placed an order and within 30 minutes it was delivered. We have ordered now 3 times and we love the availability of products & affordability!
26 september 2020
Review zonder uitnodiging
Antwoord van Britstop
Hi Amie, Thank you for your review. So pleased you are enjoying the service we provide and products we have available. We operate BritStop by the standard customers should expect; Shop-Click-Delivered. We are constantly expanding & keep in stock (challenging at times!) our range of products because we also want to deliver on customers requests. Thank you for your order and continued support. Best Regards, Alan & Jo BritStop
Arrived quickly and well packed …
Arrived quickly and well packed Excellent service
7 september 2020
Review zonder uitnodiging
Antwoord van Britstop
Thank you so much for the review Gary, we hope you enjoy the products and look forward to being of service to you again.
Friendly fast and fab !
2 september 2020
Review zonder uitnodiging
Antwoord van Britstop
Thanks Paul! Hope you’re enjoying the goodies. We look forward to being of service to you again.
Fantastic experience.
Great experience, New store so dont expect a HUGE load of inventory, but what they have was great. Got a good selection of great snacks at reasonable prices. Communication was quick and cheerful, an item i had ordered was not available so they immediately contacted me for a replacement, AND added a nice little freebie for the inconvenience, and to say thanks for a first time order. Order was at my door very shortly after ordering, less than an hour. Stellar experience! will definitely purchase again.
30 augustus 2020
Review zonder uitnodiging
Antwoord van Britstop
Hi Paul, thank you so much for the review! Our aim is to be the most reasonably priced whilst providing service excellence. As our business grows, so will our inventory, listening to customers & stocking what they are looking for. Thank you once again, we look forward to being of service to you again in the near future.
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