A tragedy that there is no Brooks Brothers supplier in the UK - but ordering from Italy went very well. Classic white button down cotton oxford shirt - arrived well packed and with labels for r... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ho acquistato online nei mesi scorsi diverse camicie botton-down e casual. Mi sono trovato bene nella fase di acquisto, il prezzo è ragionevole, il tessuto delle camicie è ottimo, la scelta della tagl... Toon meer
Bedrijf heeft geantwoord
I have been using Brooks Brothers non-iron button down shirts for over 40 years. The quality has always been incredibile. In comparison to other non-iron shirts BB is the best. My only criticisim i... Toon meer
Bedrijf heeft geantwoord
I love Brooks Brothers shirts, so my opinion might seem a little biased (and it is). Lots of different fabrics (with different weaves), the ability to choose shirt and sleeve sizes separately, a huge... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Brooks Brothers
Geschreven door het bedrijf
Brooks Brothers is an icon of American style, with a heritage that dates back to 1818. For more than two centuries, the brand has been synonymous with quality, craftsmanship and timeless elegance, playing a defining role in shaping modern menswear and womenswear. Throughout its long history, Brooks Brothers has remained a trusted reference for those seeking refined, classic and enduring style.
The brand is widely recognized for introducing iconic garments such as the button-down shirt, which has become a cornerstone of contemporary wardrobes around the world. By consistently blending tradition with innovation, Brooks Brothers creates collections that remain relevant across generations while respecting its rich sartorial legacy. Each piece is designed with great attention to detail, using carefully selected materials and refined tailoring techniques to ensure comfort, durability and an impeccable fit.
From formal tailoring and businesswear to smart-casual essentials, Brooks Brothers offers versatile collections suitable for a wide range of occasions. Whether for professional, casual or special moments, the brand maintains a classic and sophisticated aesthetic that reflects its commitment to excellence and timeless design.
At Brooks Brothers, style goes hand in hand with service. The brand is dedicated to providing a reliable, transparent and refined shopping experience, both online and in-store. Customer satisfaction is at the heart of everything we do, from product development to post-purchase support.
Our customer care team is committed to assisting customers with professionalism, efficiency and attention, ensuring that every interaction reflects the values of the brand. By combining a rich legacy with a modern approach to fashion and service, Brooks Brothers continues to stand as a trusted choice for customers who value enduring style, exceptional quality and a customer-focused experience.
Contactgegevens
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4,3
Uitstekend
72 reviews
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Zo gebruikt dit bedrijf Trustpilot
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Great product and fast delivery
17 juni 2026
Antwoord van Brooks Brothers
Hi Adrian, thank you for sharing your feedback. We’re delighted to hear that you were pleased with your purchase and our delivery service. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Antwoord van Brooks Brothers
Hallo Jan, vielen Dank, dass du dein Feedback mit uns geteilt hast. Es freut uns sehr, dass du mit deinem Einkauf, der schnellen Lieferung und der Qualität unserer Produkte zufrieden bist. Wir freuen uns darauf, dich bald wieder begrüßen zu dürfen.
Brooks Brothers Customer Care
Ho acquistato spesso le camice e le ho…
Ho acquistato spesso le camice e le ho sempre trovate ottime.
Questa è la seconda polo, la prima acquistata online e anche le polo sono ottime.
Efficiente anche il corriere nella consegna.
14 juni 2026
Antwoord van Brooks Brothers
Ciao Antonio, grazie per aver condiviso il tuo feedback. Siamo felici di sapere che continui ad apprezzare la qualità delle nostre camicie e delle nostre polo, e che anche la consegna sia stata all'altezza delle tue aspettative. Ti ringraziamo per la fiducia e ti aspettiamo presto.
Brooks Brothers Customer Care
tutto perfetto grazie
10 juni 2026
Antwoord van Brooks Brothers
Ciao Sergio, grazie per aver condiviso il tuo feedback. Siamo felici di sapere che la tua esperienza abbia soddisfatto le tue aspettative. Ti aspettiamo presto!
Brooks Brothers Customer Care
J’ai acheté un polo
J’ai acheté un polo, super bon tissu, coupe bien ajustée. Je recommande fortement cette marque.
16 juni 2026
Antwoord van Brooks Brothers
Bonjour Mohamed, merci d’avoir partagé ton feedback. Nous sommes ravis d’apprendre que tu apprécies la qualité et la coupe de ton polo. Nous espérons te retrouver très bientôt.
Brooks Brothers Customer Care
One of the best in American apparel
One of the best in American apparel. My go to brand when not shopping Italian. Good experience with ordering and quick delivery, as resident in Europe.
10 juni 2026
Antwoord van Brooks Brothers
Hi Here&Now, thank you for sharing your feedback. We’re truly honoured to be one of your preferred brands and delighted to know that your ordering and delivery experience met your expectations. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Beware of Brooks brothers delivering service partner!
Customer service excellent and shopping experience as well. Unfortunately the shipping company (Fedex) is impossible to communicate with. I placed my order 9th of June and my order isn't delivered yet. Not Brooks Brothers fault but it makes the whole experience a lot worse.
9 juni 2026
Antwoord van Brooks Brothers
Hi Oscar, thank you for sharing your feedback. We truly appreciate your kind words about our Customer Care team and shopping experience, and we’re sorry for the delay with the delivery. Please be assured that we are in daily contact with the courier to resolve the situation as quickly as possible, and we hope your order will reach you very soon. Thank you for your continued trust.
Brooks Brothers Customer Care
Best quality
10 juni 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Tasos, thank you for sharing your feedback. We’re delighted to know that you appreciate the quality of our products. We look forward to welcoming you back soon.
Brooks Brothers Customer Care
Antwoord van Brooks Brothers
Hi Amador, thank you for sharing your feedback. We’re happy to hear that you appreciated our polos and that it proved to be a great choice for the season. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Outstanding Shopping Experience!
Outstanding Shopping Experience!
This has been one of the best online shopping experiences I’ve ever had. The shipping was incredibly fast, and I was kept informed at every stage of the delivery process, which gave me great peace of mind.
The item arrived exactly as described and fully met my expectations. Everything was perfect, from the ordering process to the final delivery.
Excellent service, great communication, and a flawless product. I couldn’t be happier with my purchase and would definitely buy from this seller again. Highly recommended!
29 april 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Javi, thank you for sharing such a wonderful review. We’re truly glad to know that every aspect of your journey with Brooks Brothers, from ordering to delivery, reflected the standards of service and care that define our brand. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
I have been using Brooks Brother for over 40 years
I have been using Brooks Brothers non-iron button down shirts for over 40 years.
The quality has always been incredibile. In comparison to other non-iron shirts BB is the best.
My only criticisim is that the online selection is not comprehensive of all the shirts. I was unable to find specific models and had to scroll through all products to find what I needed
7 juni 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Giorgio, thank you for sharing your feedback. We truly appreciate your long-standing loyalty to Brooks Brothers and are delighted to know that our non-iron shirts continue to meet your expectations. Your comments regarding our online selection are greatly appreciated and will help us improve the shopping experience on our website. Should you need assistance finding a specific style, please feel free to contact our Customer Care team at support@brooksbrothers.eu
Brooks Brothers Customer Care
Good quality products, store design and fast delivery.
The web store is well designed and the delivery is fast. I like the consistent quality of BB products.
8 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Raimondo, thank you for sharing your feedback. We’re pleased to know that our commitment to quality and service continues to meet your expectations. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Serious stuff
I have started buying from B. Bros. in 1978. Since then I went back to get serious staff and systematically I was satisfied by my buys.
7 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Mario, thank you for sharing your feedback. Knowing that you have been choosing our brand for so many years is especially meaningful to us, and we remain committed to upholding the quality our customers expect. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Antwoord van Brooks Brothers
Hi Martha, thank you for sharing your feedback. We’re pleased to know that you appreciate the quality of our products. Thank you for choosing Brooks Brothers.
Brooks Brothers Customer Care
All perfect
All perfect! Very Good quality of the product e excellent delivery service
Many thanks
15 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Francesco, thank you for sharing your feedback. We’re truly glad to know that your shopping experience was an excellent one. Thank you for choosing Brooks Brothers, and we look forward to welcoming you again soon.
Brooks Brothers Customer Care
excellent quality and fits me…
excellent quality and fits me perfectly, I really like the t-shirts I bought
8 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Traian, thank you for sharing your feedback. We’re delighted to hear that you were pleased with the quality of your purchase. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Execellent delivery service
the item I bought arrived earlier than expected and I loved the jeans I had purchased.
20 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Cristina, thank you for sharing your feedback. We’re truly glad to hear that everything went smoothly and that you enjoyed your purchase. Thank you for choosing us.
Brooks Brothers Customer Care
QUALITY IS AS EXPECTED
12 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Dorin, thank you for sharing your feedback. We’re pleased to hear that the quality of our products met your expectations. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
I like the quality of the brand
I like the quality of the brand. The shipment was delivered on time and in good condition.
20 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi P.A., thank you for sharing your feedback. We’re glad to know that your experience met your expectations in terms of both product quality and service. Thank you for your appreciation of our brand.
Brooks Brothers Customer Care
Everything excellent!
15 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Sigmund, thank you for sharing your feedback. We’re delighted to hear that your experience met your expectations. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
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