For some time I was looking for product to help with my middle finger I injured from bowling. I tried using various type of tapes and couldn't help healing. With the Kinetic Finger, I'm able to wear... Toon meer
Bedrijf heeft geantwoord
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Initially I had difficulty with placing my order and did not receive confirmation that the order had been placed, so I started over. Then I discovered that two orders had been placed. However, when... Toon meer
Bedrijf heeft geantwoord
Easy ordering and quick delivery. I have been wearing the heel huggers for many years and have always ordered on Amazon, but lately it’s been difficult to find them. Brownmed’s website was very easy t... Toon meer
Bedrijf heeft geantwoord
The product is high quality. Very helpful for pain relief. We experienced no issues with billing or shipping.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Since 1965, Brownmed has been dedicated to providing innovative wellness and recovery solutions that help people feel better, recover faster, and live well. We take pride in our long history of creating products that improve health and enhance quality of life. As a family-owned business, we have locations in Spirit Lake, IA, and Boston, MA. Our mission is to continue developing products that support your wellness journey, whether you're recovering from an injury, managing a condition, or just looking for ways to feel your best. Learn more about us, our story, and our 13 brands of products by visiting our website at https://www.brownmed.com/. Stay connected with us on social media (@brownmedinc) for updates, tips, and more!
Contactgegevens
1300 Lundberg Dr W, 51360-7246, Spirit Lake, Verenigde Staten
- 877-853-5518
- customer.service@brownmed.com
- brownmed.com
4,4
Uitstekend
526 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Great Product and Highly Recommend
For some time I was looking for product to help with my middle finger I injured from bowling. I tried using various type of tapes and couldn't help healing. With the Kinetic Finger, I'm able to wear it on a normal basis and I'm able to use it when I'm bowling. It feels good and I highly recommend it.
26 maart 2026
Antwoord van Brownmed, Inc.
Hi Jacky,
Thank you so much for your kind review! We’re really glad to hear the Kinetic Finger has been helping support your injury especially being able to wear it comfortably during bowling. That’s exactly what it’s designed for.
Wishing you a smooth recovery and many great games ahead!
Antwoord van Brownmed, Inc.
Hi Joanne,
Thank you for your kind words! We’re so happy to hear the gloves fit well and feel comfortable at night. It’s great to know the quality and comfort are making a difference for you!
Great purchasing experience
The product is high quality.
Very helpful for pain relief.
We experienced no issues with billing or shipping.
20 maart 2026
Antwoord van Brownmed, Inc.
Hi Mary,
Thank you for your wonderful feedback! We’re so glad to hear you had a smooth purchasing experience and that the product is helping with pain relief. We truly appreciate your business!
Waiting patiently
As of today, I have not received my order. My rating will change once I receive the items and using it. I placed my order on March 16/2026
16 maart 2026
Antwoord van Brownmed, Inc.
Hi Michelle,
Thank you for bringing this to our attention, and we’re so sorry for the delay with your order.
According to the tracking information, your package shipped on March 18 but appears to have been delayed in Massachusetts. We typically receive notifications from UPS regarding delays, but unfortunately, we were not made aware of this situation so we truly appreciate you flagging it for us.
Our customer service team will be reaching out to you directly. In the meantime, we’ll also be sending a replacement order at no charge via expedited shipping to ensure you receive your items as soon as possible.
We appreciate your patience and look forward to making this right.
i wear the gloves every night …
i wear the gloves every night to help with carpal tunnel pain and they work great!
16 februari 2026
Antwoord van Brownmed, Inc.
Hi CJ,
Thank you for sharing your experience! We’re so glad to hear the gloves are helping with your carpal tunnel pain and that you can rely on them every night.
I liked the 1st wrist protective cover
I liked the 1st wrist, forgot the right term, say protective cover, later bought two more to have a backup.
14 maart 2026
Antwoord van Brownmed, Inc.
Hi Oleg,
Thank you for your feedback! We’re glad to hear you liked the first wrist protective cover and found it helpful enough to get backups. We really appreciate your support!
Easy ordering and quick delivery
Easy ordering and quick delivery. I have been wearing the heel huggers for many years and have always ordered on Amazon, but lately it’s been difficult to find them. Brownmed’s website was very easy to navigate.
4 maart 2026
Antwoord van Brownmed, Inc.
Hi Jeri,
Thank you so much for your kind review! We’re thrilled to hear that ordering directly from our website was easy and that your Heel Huggers arrived quickly. It means a lot to know you’ve trusted Heel Huggers for so many years, and we’re happy we could make it simple to find them again. We truly appreciate your continued support! 😊
Great customer service
Great customer service, very helpful and courteous! Would definitely recommend! 😊
23 februari 2026
Antwoord van Brownmed, Inc.
Hello,
Thank you so much for your kind words! 😊
We’re thrilled to hear you had a great experience with our customer service team. Providing helpful and courteous support is always our goal, and your recommendation truly means a lot to us.
The product was well made, service was great.
The product was well made, as described, comfortable and helpful for arthritic hands. Ordering was easy and the company communicated well with shipment.
17 februari 2026
Antwoord van Brownmed, Inc.
Hello,
Thank you so much for your wonderful review!
We’re thrilled to hear that you found the product well made, comfortable, and helpful for your arthritic hands. Our goal is always to create products that truly make a difference, so it means a lot to know it’s working well for you.
Customer service
Very courteous and helpful phone customer service. Compression gloves are fantastic relief.
9 maart 2026
Antwoord van Brownmed, Inc.
Hi Barbara,
Thank you for the wonderful 5-star review!
We’re so glad to hear that our customer service team was courteous and helpful. It’s something we take great pride in. It’s even better to know the compression gloves are providing fantastic relief. That’s exactly what we hope our products can do!
I think I ordered the brace in a size…
I think I ordered the brace in a size larger than I needed. I think if I had ordered the right size, I would have been more satisfied
17 februari 2026
Antwoord van Brownmed, Inc.
Hi Celeste,
Thank you for your feedback!
It sounds like the size may not have been the best fit, and we’d love the opportunity to help make that right. Our customer service team will be reaching out to better assist you. If needed, we’re always happy to help with an exchange so you can get the size that works best for you.
We appreciate you sharing your experience and look forward to helping you find the right fit!
Antwoord van Brownmed, Inc.
Hi Wallace,
We’re sorry to hear about your experience that’s certainly not what we want for our customers. Our ER Sling is designed for short-term use, but we understand it didn’t meet your expectations.
Our customer service team will be reaching out to learn more and help make this right. We’d also be happy to talk through some alternative options that may better fit your needs.
Antwoord van Brownmed, Inc.
Hi Mark,
Thank you for your kind review!
We’re so happy to hear you felt taken care of. Providing great customer service and support is very important to us, and it means a lot to know you had a positive experience. Thank you for choosing us!
Splint is TOO tight and is NOT washable
12 februari 2026
Antwoord van Brownmed, Inc.
Hello Joseph,
Thank you for your feedback. We’re sorry to hear the splint felt too tight and didn’t meet your expectations. Fit and comfort are very important, and we understand how frustrating this experience can be.
Our customer service team will be reaching out shortly to better assist you and help find a solution, including sizing guidance or an exchange if needed.
Professional and helpful
Offered a quick resolution to a shipping problem. Took ownership of an error made.
12 februari 2026
Antwoord van Brownmed, Inc.
Hi Carlene,
Thank you for your kind review! We’re glad we could provide a quick resolution and take care of the shipping issue. Taking ownership and making things right is very important to us, and we’re happy to hear you felt supported and well taken care of. We truly appreciate your feedback!
This ice cap stays cold for longer than…
This ice cap stays cold for longer than others I've tried, without too much weight! I'd prefer it with even less compression, but this feature is also less overwhelming than other ice caps I've tried. Great product!
29 januari 2026
Antwoord van Brownmed, Inc.
Hi Lucy,
Thank you for your great review! We’re so glad to hear that the ice cap stays cold longer than others you have tried and is comfortable to wear. We appreciate your feedback about the compression level. It helps us continue to improve our products!
Perfect for relief
I used the cap a few timed before leaving a review but honestly on the first use I was satisfied. It was instantly relieving especially around the temples. As someone with chronic headache/migraines I have been skeptical that this sort of product could make any difference. However the compression with the cold was a game changer for me. Especially in helping avoid a headache from getting worse. I did not use it warm only cold. The compression is not overwhelming and feels evenly distrubuted so that you feel a sense of relief wherever you need it placed. The thick gel material gets cold but not overpowering even after hours in the freezer it remains smooth, even, and does not get firm. Even once the cold fades after about 30 minutes it remains cool enough and the compression is enough to provide some relief. The flaps over the eyes flip up so you can see while using it. This is helpful but if my head is particularly sensitive it does feel like it adds to the compression a bit. This would be my only thing to improve or figure out the most comfortable way to place it if that was the primary way I planned to use it. I also like that you can easily keep it in the fridge in the reusable bag it comes in. I received this product to review but have already purchased another one for my sister.
29 januari 2026
Positive experience with the gloves
I ordered the compression gloves and computer wrist glove because they are Arthritis Foundation Ease of Use products. They feel great and have helped alleviate the discomfort I am feeling.
The items were delivered quickly with no issues.
21 januari 2026
Antwoord van Brownmed, Inc.
Hi Lisa,
Thank you so much for your wonderful review! We’re thrilled to hear that the compression gloves and computer wrist glove are providing relief and making a positive difference for you. It’s also great to know that your order arrived quickly and smoothly. Your feedback means a lot, and we’re so glad you’re enjoying the products!
Antwoord van Brownmed, Inc.
Hi Donna,
Thank you for your review!
We truly appreciate your kind words about our customer service. Our team works hard to provide helpful and responsive support, so it’s wonderful to hear that it made a positive impression. Thank you for taking the time to share your experience!
Antwoord van Brownmed, Inc.
Hi James,
We’re very sorry for the delay and understand how frustrating this is. We did experience a system issue with our order processing that affected some shipments, and we sincerely apologize for the inconvenience. Our customer care team will be reaching out to you directly to provide an update and make this right. Thank you for your patience, and we appreciate you bringing this to our attention.
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