Bs Security Reviews 123

RIP off merchant. Made the mistake of contacting this locksmith. Charged £576 for a job that should have been £200 max. Charged £180 for a part worth £12.99 on Halfords. Have reported the company and urge everyone else to as well.

These guys are just parasites of the industry we have been to many jobs after these so called locksmiths have visited and have seen receipts for unnecessary works done at 10x the price it should of been drilling locks when not needed refusing to gain access the correct and non destructive way we have all been trained to do, totally unacceptable for example yesterday lady was locked out keys inside upvc door very quick and straight forward job it should of been with no parts required , these guys told her all sorts of rubbish drilled out a perfectly good 3 star dimple lock taking over a hour to get through it and replaced it with a standard £4 lock costing her £516 when it should of been £59 2 seconds gain access. We have come across this a few times now and have taken screen shots of these invoices as we are starting a case against them with Citizens advice & Trading Standards hopefully they can take against these Rogue Traders.

We called this company out on a Sunday as we couldn’t open our front door he turned up in a car which should of rang bells but we were desperate to be able to get out of our house. After an hour or so he had drilled out the lock on our door and said we needed a new mechanism and gear unit for the door he didn’t have the part which we have since learned is a part usually carried in the van. He left us without being able to lock the door and said he would get the part for the next day and charged us £642.00 for the privilege. After a sleepless night he called later the next day and said he could get the gear box and it would cost £350.00 and we would have to go another night without locking the door. We decided to try another locksmith and he came out within twenty minutes and fixed the door the part costing £59.00 this company overcharged us massively and have terrible customer service do not use !!!

Estimate given was £49 if straight forward. Took 20/25mins, no new parts. Bill £202. Booked through Book a Local Locksmith ( which has high Trustpilot rating).
Locksmith worked forBSSecurity MaintenanceLtd.
He arrived promptly but the above tells the story. I would not recommend this company.

RIP OFF SCAM COMPANY
DO NOT USE
My elderly dad was locked out,his key would not turn in front door.
He called what he thought was a local locksmith, he had to wait 3 hours outside in the cold( they are not local to canvey)
It was a Sunday but during the day, the locksmith drilled out the lock and replaced with new lock and keys.
For this they charged my elderly, cold, distraught dad a disgraceful £1229 !!!
Unfortunately he paid without argument
This is not a fair or reasonable price and clearly took advantage of a distraught 84 year old man
Totally disgusting

NO STARS! Trustpilot can you please provide an option for no stars or some other method that signals an outfit that is not merely subpar, but actually extortionist bordering on criminal as these BS (BullS**t) people are. It's beyond outrageous, they need to be stopped. If anyone on this thread knows a where BS can be reported with effective ouput, please share. There is the Trading Standards Board, not sure how effective they are.

Just got charged nearly £3000 to change the door lock after I got locked out.

I was quoted £120 labour which I accepted. This is what was charged but then a replacement lock was charged at £189+VAT. I later looked it up and these locks are £12! This company is a scam. Do not use them.

I contacted this company because it was said to be local. We had completely lost our only key to the back door so urgently needed a new lock. They phoned me and said they would arrive between 2 and 3pm but were over an hour late. I expected a van to arrive with the company name on the side but instead a young man arrived in a BMW . He had very limited English with a strong Eastern European accent and when I asked out of interest what his nationality was he said Spanish. I was slightly taken aback because we visited Spain extensively over a long period of time and I speak some Spanish and know the accent very well. He had his wife in the car and told us a if we wanted the same type of lock (high security) it would cost £280 which we thought was fair. After what seemed like a very long time of him dismantling the door handle he told us he was missing a part and his boss would be able to bring it in 10 minutes. 40 minutes later, his boss and another chap arrived. Both had similar Eastern European accents and a poor command of English. With the job eventually finished we were handed an invoice for £672! At no point were we informed what the final bill would be and genuinely thought we had been quoted £280 for the entire job. Too late, I googled reviews and my stomach sank when I saw all the bad reactions. Mostly one star. Feeling a bit sick and stupid to say the least.

Another rip off merchant.. been charged £762 for a lock change as our cylinder broke.. breakdown of price-
Call out £120
H/S lock £280
Labour £165
Door open?? £70
Don’t know how these people sleep at night 🤦🏻‍♀️

Do not use this company 855 pound for lock mechanism when you can buy it on line for 99.00
He already fitted it before could say no..

Our front door lock seized and we couldn't close the front door. Called this company who said they would be with me in 30mins to an hour. They didn't actually turn up until about 3 hours later. Took the front door locking mechanism apart and told me the gearbox and lock was defective. Replaced both and charged me a whooping £984 for the work. Later I found out from a local locksmith it should have been around £200-£250. A complete rip off organisation. SHAME ON YOU!!

DO NOT USE!!!! RIP OFF!!!!
Emergency call out and new lock £1348.80!!!!
After disputing the charge he took 20% off how kind bill was still £1078 stay well away!!! Do not use!!!

DO NOT USE THIS COMPANY!! And if you do, when you inevitably get ripped off fight back! I foolishly used them for their locksmith services, and got charged 4x the going rate. The “technician” also proposed leaving my door unable to close let alone lock for up to five days! I gathered evidence, threatened legal action, and after standing firm received a refund. DO NOT LET THEM BULLY YOU! They will fold when faced with legal action

DO NOT USE THIS COMPANY. I'm taking action and reporting. I just had a lock changed booked through Freedom Lock Bishopston in Bristol. The receipt is from BS Security Maintenance Limited with a London number that I just called and the company is registered in London and not under security. I was calling to complain that I'd just been fleeced on the lock having tried to call the Bristol number the repeatedly now gets cut. I asked who they are and told a subcontractor to freedom lock when they're busy. The person on the phone sounds the same. I cannot find a registered company for Freedom Lock. I only needed the barrel changed, I was told an engineer would call to advise. I'd bought an entirely new lock myself which was then the wrong size and not needed and they didn't stock Yale - on the phone I was told that they did and they charged £2 more for the entire lock so order myself. The barrel that costs max £12 incl VAT was charged at £45 + VAT Which I'd already challenged when the guy was here. I nearly stopped the guy from starting work he was already making excuses about not being able to come back if I got the correct lock and something seemed off when I said someone hadn't called me.

A representative arrived from this company taking advantage of my mistake after I thought I had phoned a trusted local trader. He charged us £654 for supplying and fitting a lock which I later found out to be available for £38,00 on line. He broke our window (vehemently denying responsibility) and then under pressure knocked £200 off his so called bill. Don’t use this company! They are complete fraudsters.

The costs were astronomical, they take advantage of people who usually desperate. AVOID, AVOID at all costs as you will be scammed into paying a ridiculous amount for a relatively quick job. We got stunned for over £1000!

If you are reading this after you've been ripped off contact citizens advice/trading standards. Bogdan is a scammer

ROGUE TRADERS - DO NOT USE THEM.
Unfortunately my 89 year old mother in law called them out to her flat when the lock wouldn’t work. The locksmith was quick to arrive but then fleeced her for £450 by drilling out the lock. Charged £130 to fit a new lock which was provided by the building manager. Absolutely disgusting that they call themselves professional!

Same as others. They just insist on drilling and spoiling the lock and door without thinking about any solutions

I was saying there is key there on otherside of window. Can you just pull it and they deny.

I then did it myself and ended paying calling charges