BTJ MORTGAGES Reviews 

781
TrustScore 5 uit 5

5,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

After trying to buy a house three separate times before this, I only wish I had found Jana earlier. From day one, the level of service was absolute top quality. ​What really sets her apart is how un... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ We are extremely happy with the service provided by BTJ Mortgages LTD. A special thank you to Jana Chetraru for her professionalism, patience, and constant support throughout the entire mo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had an excellent experience with BTJ Mortgages from start to finish. The whole team was professional, friendly, and always willing to answer our questions. They kept us informed throughout the mort... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jana and her team have been amazing throughout the whole process! Jana was always there to answer all of our questions, explain everything clearly, and guide us through every step. There wasn't a sin... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar

Geschreven door het bedrijf

Mortgage ( Residential, BTL, RTB, Product Transfers, Remortgages, Commercial, Secured Loans) Protection (Life insurance, Critical illness cover, income protection, private medical insurance) General Insurance (Building and contents insurance). For commercial mortgages and secured loans, we act as introducers only. Your property may be repossessed if you do not keep up repayments on your mortgage or any other debt secured on it.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

781 reviews

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5,0

Alle reviews

(781)

79 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

An Exceptional Mortgage Experience from Start to Finish

I would like to leave a sincere and detailed review of my experience working with a mortgage broker — it has truly been one of the best financial decisions I’ve ever made.

From the very first interaction, I was impressed by the high level of professionalism and genuine interest in my situation. The broker didn’t just follow a standard process but took the time to fully understand my financial position, future plans, preferences for a property, and even my comfort level with monthly payments. It felt like I was treated as an individual, not just another client.

What stood out the most was how clearly everything was explained. Mortgage terms that once seemed complicated and overwhelming — interest rates, loan types, lender requirements — were broken down into simple, understandable language. The broker was always patient, answering all my questions thoroughly, no matter how small or repetitive they were.

Another major advantage was the amount of time and stress I saved. Instead of contacting multiple banks myself and trying to compare countless offers, I was presented with carefully selected options that genuinely suited my needs. It was obvious that the broker had strong industry knowledge and connections, as the deals offered were highly competitive and tailored to my situation.

The entire application process was smooth and well-managed. I was guided step by step, with clear instructions on documents and timelines. I never felt lost or overwhelmed by paperwork — there was always support and reassurance along the way, which made a huge difference.

On top of everything, I really appreciated the human side of the service. Buying a home can be stressful, but thanks to this experience, I felt confident and supported throughout the entire journey. It was clear that my best interests were always the top priority.

In the end, I didn’t just secure a great mortgage — I gained a positive, stress-free experience that completely changed my perception of the process.

I would highly recommend this broker to anyone looking for professionalism, transparency, and exceptional service. If you want a smooth and confident path to owning your home, this is exactly the kind of expert you need.

15 april 2026
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Antwoord van BTJ MORTGAGES

Anastasiia!!!! Thank you so much for such a details feedback! We really appreciate it!

Beoordeeld met 5 van de 5 sterren

I have used BTJ Mortgages on multiple…

I have used BTJ Mortgages on multiple occasions for my purchases and re-mortgages, and they are the best. Jana is extremely helpful and always keeps me updated. Everything is explained in detail, and I am guided through the process from start to finish. Highly recommended.

14 april 2026
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Antwoord van BTJ MORTGAGES

Thank you so much!

Beoordeeld met 5 van de 5 sterren

I had a really good experience with…

I had a really good experience with this mortgage broker.They explained everything clearly and made the whole process simple and stress free. Communication was great, and they were always quick to respond to my questions.I’d definitely recommend them to anyone looking for help with a mortgage.

30 maart 2026
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Antwoord van BTJ MORTGAGES

Thank you, Nazar!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service - professional and helpful;
I highly recommend them.

1 april 2026
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Antwoord van BTJ MORTGAGES

Thank you, Svetlana!

Beoordeeld met 5 van de 5 sterren

Great communication and support

BTJ Mortgages has helped us with purchasing our second home. They are very supportive and responsive. Communication was clear and timely. We’ve got everything done quickly.We are grateful for their work!

9 maart 2026
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Antwoord van BTJ MORTGAGES

Thank you, Natalia!

Beoordeeld met 5 van de 5 sterren

We had a great experience working with Jana

Jana was amazing! She guided us through every step of our mortgage process and made everything so easy to understand. She always knew exactly what to advise and when to act. We felt fully supported the whole time. Thank you, Jana!

12 maart 2026
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Antwoord van BTJ MORTGAGES

Thank you, Iryna!

Beoordeeld met 5 van de 5 sterren

Thanks so much!!!

Thank you very much for the work you do. It is invaluable. Thank you for always being in touch with us, for valuable instructions and advice, for supporting us in actions and decisions!!!
We recommend!!!

2 maart 2026
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Antwoord van BTJ MORTGAGES

Thank you!

Beoordeeld met 5 van de 5 sterren

We honestly can’t thank BTJ Mortgages…

We honestly can’t thank BTJ Mortgages enough. What felt impossible at times was made possible with their support, knowledge, and determination. They guided us through every step of the process, kept us reassured throughout, and worked tirelessly to get everything over the line.

Thanks to them, our mortgage is now sorted and we couldn’t be happier. Highly recommend to anyone looking for someone who truly goes above and beyond!

4 maart 2026
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Antwoord van BTJ MORTGAGES

Thank you, Raminta!

Beoordeeld met 5 van de 5 sterren

I am very pleased with BTJ mortgages…

I am very pleased with BTJ mortgages services especially work of Jana.She is highly professional and efficient, found the right deal for me.I would highly recommend their services.

8 februari 2026
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Antwoord van BTJ MORTGAGES

Thank you, Roman!

Beoordeeld met 5 van de 5 sterren

I highly recommend BTJ Mortgages

I highly recommend BTJ Mortgages. Jana and her team are exceptional—professional, knowledgeable, and truly dedicated to their clients. No matter the situation, they consistently found the best solutions quickly and efficiently.

Jana goes above and beyond to make the entire process smooth and completely stress-free. The team was always available to answer our questions, explained every step clearly, and handled everything with outstanding professionalism and care. The service was fast, reliable, and incredibly supportive from start to finish.

It’s rare to find a team as committed and dependable as BTJ Mortgages. We couldn’t be happier with the service and outcome and would highly recommend them to anyone seeking mortgage advice or support. Thanks a million!

29 januari 2026
Review zonder uitnodiging
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Antwoord van BTJ MORTGAGES

Thank you Vitalii!!! Such a detailed feedback!

Beoordeeld met 5 van de 5 sterren

I honestly can’t find the right words…

I honestly can’t find the right words to thank BTJ Mortgages for the support I received throughout the entire process. Professional, patient, and genuinely caring from start to finish. I felt supported every step of the way and couldn’t have asked for a better experience. Highly recommended.

27 januari 2026
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Antwoord van BTJ MORTGAGES

Thank you, Dan!

Beoordeeld met 5 van de 5 sterren

Excellent service and professional support

I had a great experience with BTJ
Mortgages. The team was professional, responsive, and very supportive throughout the whole process.
Everything was explained clearly, all my questions were answered promptly, and I felt guided at every stage.
The process was smooth and stress-free, and I really appreciated the clear communication and attention to detail. I would definitely recommend BTJ Mortgages to anyone looking for reliable and trustworthy mortgage advice.

21 januari 2026
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Antwoord van BTJ MORTGAGES

Thank you, Andrii!

Beoordeeld met 5 van de 5 sterren

Professional and honest knowing exactly what clients needs

I would like to say a huge thank you to Jana and her team. They have been absolutely amazing throughout my mortgage process. I received so much support and advice from them — always professional, always helpful — and I highly recommend their services.

It was my first time going through VIA and the whole process, and they made everything so easy and smooth. Thanks to their guidance, I now have my house, and I’m really, truly happy. if I have option I will definitely give 1000 stars to you all .

A really, really big thank you to all of you for the support, professionalism, and dedication you have shown us. Thank you so much for helping make my dream come true.

Best regards Zurab

28 november 2025
Review zonder uitnodiging
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Antwoord van BTJ MORTGAGES

Thank you Zurab!

Beoordeeld met 5 van de 5 sterren

Very satisfied with the cooperation

Very satisfied with the cooperation. Everything was explained clearly, helped with the mortgage, always kept in touch and supported at every stage. I recommend this company to anyone looking for reliable help with a mortgage in the UK.

26 november 2025
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Antwoord van BTJ MORTGAGES

Thank you!!!

Beoordeeld met 5 van de 5 sterren

If I could give 6 stars

If I could give 6 stars, I would!
Jana has done so much to make everything work, and her creativity made a huge difference. She went above and beyond , and everything was done quickly and in great time. Truly outstanding service — I wish I could rate more than 5 stars!

20 november 2025
Review zonder uitnodiging
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Antwoord van BTJ MORTGAGES

Thank you Krasimir!

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