Excellent service from start to finish and communication i couldnt have asked for more.I paid a deposit on the car and travelled to the depot for a test drive 1hr later driving home in my new car.Spec... Toon meer
Bedrijf heeft geantwoord
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Phoned in the morning to enquire about a vehicle and was told the car needed to be fetched from storage so we couldn't view until afternoon. Arranged to view/test drive at the agreed time. Travelled... Toon meer
Bedrijf heeft geantwoord
Firs time buy car from BTS cars, the services brilliant and an updated before car delivered and delivery man very polite and friendly services also the car I bought is Volkswagen t-roc 1.5 tsi evo bla... Toon meer
Bedrijf heeft geantwoord
Absolutely brilliant experience! I bought already 2 cars from them! The car was in excellent condition, exactly as described. To be sure, I had a third-party safety check done, and it came back all gr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to BTS Cars, your independent car dealership in Derby. We offer a wide selection of quality used vehicles, all backed by our warranty for your peace of mind. Our team is dedicated to providing exceptional customer service and competitive pricing. At BTS Cars, ‘We Go The Extra Mile’ to meet your needs and exceed your expectations. Whether you're looking for a stylish saloon, a reliable SUV, or a sporty hatchback, we have something for every taste and budget.
Contactgegevens
Unit 21, Northedge Business Park, Alfreton Road, DE21 4BN, Derby, Verenigd Koninkrijk
- 01332 229703
- btscarsderby@gmail.com
- btscars.uk
4,5
Uitstekend
103 reviews
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These guys are great to deal with
These guys are great to deal with. Straightforward no nonsense sale, car was ready and as described and we had driven it and dealt with all the paperwork in just 30 mins. These guys are transparent and friendly. Would definitely choose them again.
5 maart 2026
Review zonder uitnodiging
Antwoord van BTS Cars
Thank you for such a great review, we really appreciate it.
We’re glad you found everything straightforward and transparent, and that the car was exactly as expected. Getting everything sorted quickly and without hassle is always our goal.
It means a lot to hear you’d choose us again, thank you for trusting our team at BTS Cars in Derby 🚗
Definitely recommend
Brilliant experience with this company from start to finish, Rob made me feel at ease, explained everything ,excellent knowledge , would highly recommend
19 februari 2026
Review zonder uitnodiging
Antwoord van BTS Cars
Thank you for taking the time to leave such a kind review.
It’s great to hear Rob made the whole experience feel comfortable and clear from the start, that makes all the difference when choosing a car. We’ll make sure your feedback gets passed on to him.
We really appreciate the recommendation and are glad we could help with your journey of buying a car in Derby 🚗
The whole experience was pleasant and…
The whole experience was pleasant and didnt feel forced into making any decisions or having any extras. Rob the sales manager really looked after us and helped us with all our questions.
21 februari 2026
Review zonder uitnodiging
Antwoord van BTS Cars
Thank you for your kind words, we really appreciate you sharing your experience.
We’re especially pleased to hear you felt comfortable and not under any pressure, that’s something we truly value. Rob will be happy to know he was able to support you and answer all your questions.
Glad we could make the process of buying a car in Derby a positive one for you. Enjoy your new car 🚗
Highly Recommended! Great Service!
From start to finish Rob at BTS Cars had been great.
During all communication and visits, Rob and other staff I have met were very polite.
Great showroom and a great range of cars. I couldn't recommend enough!
Ill definitely return for future purchases and I have already recommended to family and friends.
Thank you for your help with my new car!
20 februari 2026
Review zonder uitnodiging
Antwoord van BTS Cars
Thank you so much for such a detailed and thoughtful review, it really means a lot to the whole team.
We’re delighted to hear Rob and the team looked after you so well throughout, and that you enjoyed your visits to the showroom. Creating a welcoming and easy experience is exactly what we aim for.
It’s especially nice to hear you’ve already recommended us to family and friends, that means everything to us as a car dealership in Derby.
Enjoy your new car and we’ll look forward to seeing you again in the future 🚗
Just bought a car from Rob and the…
Just bought a car from Rob and the experience was absolute top-level! He made the whole process smooth and stress-free. I’m looking forward to the same great service in the future. Highly recommend. I’m confident that this same level of professionalism will continue if I have any issues down the road.
19 februari 2026
Review zonder uitnodiging
Antwoord van BTS Cars
Thank you for such a great review, we really appreciate it.
We’re glad Rob made everything feel smooth and stress free, that’s exactly how buying a car should be. It’s also great to hear you feel confident coming back to us in the future, we won’t disappoint.
Thanks again for the recommendation and for trusting BTS Cars with your purchase here in Derby 🚗
Trust
Rob and his word are worth the weight of my car ....best experience I have had buying a car ever ...
23 december 2025
Review zonder uitnodiging
Antwoord van BTS Cars
Thank you, that really means a lot to us.
“Worth the weight of your car” might be one of the best compliments Rob’s had, we’ll definitely be sharing that with him. We’re so pleased you had such a positive experience.
Moments like this are exactly what we aim for at BTS Cars. Enjoy your new car and thanks again for your trust 🚗
Antwoord van BTS Cars
Thank you for your feedback, we really appreciate you taking the time to share your experience.
Glad to hear you enjoyed the honest approach, the car and the showroom, that’s exactly what we aim for at BTS Cars.
We hope to continue doing business together in the future, and maybe next time we can earn that full 5 stars. Thanks again for choosing us when buying a car 🚗
Rob was super helpful
Rob was super helpful at getting us all set up ahead of time so we could drive away the same day! We travelled 2 hours just to get here and it was totally worth it! Great customer service and car was immaculate
14 februari 2026
Review zonder uitnodiging
Antwoord van BTS Cars
Thank you so much for making the trip and for leaving such a great review.
We’re really glad everything was ready for you and that you could drive away the same day, especially after travelling so far. Rob will be pleased to hear this, and we’re happy the car was exactly as expected.
It means a lot you chose BTS Cars for your journey of buying a car, enjoy it and thanks again 🚗
Would reccomend, Thankyou guys!
Just financed a T-Roc from BTS cars. Richard was so helpful and patient every step of the way.
Would definitely reccomend BTS cars!
12 februari 2026
Antwoord van BTS Cars
Thank you so much for your kind review, we really appreciate it.
We’re glad Richard could support you every step of the way and make the whole process smooth. Especially with finance, where we proudly do our best to go through everything clearly and without any stress for our customers.
Enjoy your T-Roc and thank you again for choosing BTS Cars 🚗
Antwoord van BTS Cars
Thank you for your review, we really appreciate it.
Glad everything was quick, easy and exactly as promised, that’s what we aim for every time when helping customers find the right car.
Enjoy your new car and thanks again for choosing BTS Cars 🚗
I’ve bought a few cars in my life
I’ve bought a few cars in my life, but this dealership is different. Very good aftercare and customer service. They genuinely care about you even after you’ve given them your hard earned money, which is rare.
15 januari 2026
Review zonder uitnodiging
Antwoord van BTS Cars
Thank you for such a meaningful review, it really means a lot to us.
Hearing that we stood out from your previous experiences when buying a car is something we genuinely value. Looking after our customers even after the sale is a big part of how we work at BTS Cars.
We really appreciate your trust and hope you enjoy every mile in your new car 🚗
Rob was super easy to work with
Rob was super easy to work with, polite and professional. The show room was clean and had a real look of class and elegance. I drove 1 hour and a half to see them and will be definitely returning in the future. Thank you to rob and the team.
10 februari 2026
Review zonder uitnodiging
Antwoord van BTS Cars
Thank you for such a lovely review, we really appreciate you making the trip to see us.
Great to hear Rob made everything easy and professional, and that the showroom left a good impression too. It means a lot that you’d travel that distance and still plan to come back.
We look forward to seeing you again at BTS Cars, and helping you again when the time comes to buy your next car 🚗
Fantastic experience
Fantastic experience, went in with my wife to part exchange her car and walked away same day very satisfied! Rob was super helpful and made it a seamless and informative experience. Won't hesitate to return!
(And no leaves under the bonnet) 👌
7 februari 2026
Review zonder uitnodiging
Antwoord van BTS Cars
Thank you for such a great review, it really made us smile.
We’re glad everything went smoothly with the part exchange and that you were able to drive away the same day feeling satisfied. Rob will be pleased to hear he made the experience seamless and informative.
And we’ll definitely keep the “no leaves under the bonnet” standard going 😄 Thanks again for choosing BTS Cars when buying a car 🚗
Amazing experience!
Just purchased a car with Rob at a great price in perfect condition. Highly recommend BTS cars and will return again for my next vehicle!
7 februari 2026
Review zonder uitnodiging
Antwoord van BTS Cars
Thank you for the great feedback, we really appreciate it.
We’re glad you were happy with both the price and the condition of the car, and that Rob made the whole process a positive one. That’s exactly what we aim for when helping customers find the right vehicle.
It means a lot that you’d come back to BTS Cars for your next car, we’ll be here when you’re ready 🚗
Just bought a Tesla Model Y from BTS…
Just bought a Tesla Model Y from BTS Cars and had a great experience. Rob was very attentive, answering all my questions promptly and was very friendly and approachable. I would highly recommend Rob and BTS Cars. Thank you.
30 januari 2026
Review zonder uitnodiging
Antwoord van BTS Cars
Thank you for your kind review, we really appreciate it.
We’re glad you had a great experience with Rob and that all your questions were answered clearly and quickly. Enjoy your Tesla Model Y, it’s an amazing car.
Thanks again for recommending BTS Cars and for trusting us when buying your car 🚗
Honestly
Honestly, I can’t believe how good the quality of this car is, and they were the cheapest in the country for this age and mileage.
Phenomenal customer care. Thank you. 5 stars from me.
28 januari 2026
Review zonder uitnodiging
Antwoord van BTS Cars
Really appreciate this, thank you.
It’s always nice when someone notices the effort we put into both the cars and how we look after people, that’s what matters most to us. Glad you found the right one at the right price.
Enjoy it and thanks again for choosing BTS Cars 🚗
Rob was great from start to finish
Rob was great from start to finish, guided me through all the steps as a first-time driver and explained all the ins-and-outs in great detail - couldn’t ask for better customer service, and a brilliant car to drive away in!
28 januari 2026
Review zonder uitnodiging
Antwoord van BTS Cars
Thanks a lot for this, really appreciate you sharing it.
Buying your first car is a big moment, so it’s great to hear Rob took the time to guide you properly and keep everything clear from start to finish. That’s exactly how we like to do things at BTS Cars.
Enjoy the new car and all the first drives that come with it 🚗
Recently
Recently, I bought a vehicle from BTS Cars Derby and was thoroughly impressed with the entire experience. From the initial contact, the team was welcoming and made the process feel simple and stress-free. They explained each step clearly and kept me well-informed, striking a perfect balance between professionalism and genuine care.Special kudos to Rob, the Sales Manager, whose expertise, honesty, and friendly demeanor made the whole process feel seamless. He provided clear guidance at each stage, and by the time I went to pick up the car, everything was prepared and as promised.Overall, it was a straightforward, informative, and incredibly positive experience. I wholeheartedly recommend BTS Cars Derby to anyone seeking a seamless and reliable car-buying journey.
24 januari 2026
Review zonder uitnodiging
Antwoord van BTS Cars
Thank you for taking the time to write this, it genuinely means a lot to us.
We try to keep things clear, honest and well organised from the first conversation right through to collection, so it’s great to hear that came across. Rob will really appreciate the mention as well.
Thanks again for trusting BTS Cars with your purchase, and we’re glad we could be part of such a smooth car buying experience 🚗
Excellent service thanks Russ
23 januari 2026
Review zonder uitnodiging
Antwoord van BTS Cars
Thank you for this review! Much appreciated!
Great dealership
Great dealership. From the first contact everything felt honest and transparent. The pricing was fair and the whole process was easy and stress free. Most importantly, I felt I could trust them, which is rare these days. Even after the sale, they were very helpful and answered every question I had. Highly recommended
16 januari 2026
Review zonder uitnodiging
Antwoord van BTS Cars
Really appreciate you saying this, thank you.
Trust is a big thing when it comes to choosing a car, so it’s great to hear you felt comfortable with everything from the start and even after you’d driven away. That’s exactly how we want people to feel when dealing with BTS Cars.
Thanks again for the recommendation and for putting your trust in us 🚗
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