Price was the lowest, even lower than Budget Direct, but yet comprehensive enough to cover what's necessary. Agent needs to be more prompt in responding though, as have to write reminder emails to res... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Before purchase, response to queries was excellent and fast. However, after purchase when I enquire about the complimentary car servicing vouchers that was promised but not sent to me, there is no r... Toon meer
Bedrijf heeft geantwoord
Price is competitive; saved couple of hundred $. Just need a little DIY to complete the online purchase. My previous insurer will usually call me & we finalise it over the phone. The customer service... Toon meer
Bedrijf heeft geantwoord
The insurance agent messaged immediately to take care of problems and to answer questions. Their customer service is excellent. I think it is the cheapest car insurance in Singapore. I compared with... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Your single hub for all your insurance need. Keep life’s unexpected financial woes from ballooning with the Bubblegum Term Life Insurance. Affordable and comprehensive, you get peace of mind and wrapped in a bubble of coverage for death, terminal illness as well as total and permanent disability.
Contactgegevens
8 COMMONWEALTH LANE, 04-02, 149555, Singapore, Singapore
- support@bubblegum.co
- bubblegum.co
4,5
Uitstekend
265 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good and easy to understand
Good and easy to understand. Submitting the application was smooth
30 mei 2023
Antwoord van Bubblegum
Hi JC,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy of use the system
The ease of the system, rate of the policy insurance and coverage premuim are highlighted as well
3 mei 2023
Antwoord van Bubblegum
Hi Juls,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy to purchase online
Easy to purchase but didn't receive policy documents showing the coverage in details which should be incl.
30 mei 2023
Antwoord van Bubblegum
Hi J Lee,
We’re really grateful and appreciate you taking the time to share your rating with us. We are working hard on this, and we hope to provide you with a better experience in the future.
Please send an email to support@bubblegum.co and we can assist you on the policy document by checking with our relevant team. Thank you.
Regards,
Bubblegum Customer Support
Non-existent support once sale was completed
In order to add a named driver, I was told to submit the details via WhatsApp to the agent after purchasing the car insurance. Asked for a straight-through way to do this via the system as it concerns personal data, but all I got was no-response after this sale closed. Buyer beware - it’s early days and I’ve already experienced being ghosted once the sale is done. Lousy customer service on MoneySmart’s side… don’t think you can trust them to handle the customer support. They’re just in for the agent commission.
11 mei 2023
Antwoord van Bubblegum
Hi SL,
Thank you for sharing your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to support@bubblegum.co and we can assist you by checking with our relevant team. Thank you.
Regards,
Bubblegum Customer Support
after 2 weeks still have not receive my…
after 2 weeks still have not receive my policy docs
27 april 2023
Antwoord van Bubblegum
Hi,
Thank you for sharing your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to support@bubblegum.co and we can assist you by checking with our relevant team. Thank you.
Regards,
Bubblegum Customer Support
Antwoord van Bubblegum
Hi Izam,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy completion of form
15 mei 2023
Antwoord van Bubblegum
Hi Mala,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Antwoord van Bubblegum
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Convenient and save time
Buying insurance online save time and money, the only disadvantage is no one will answer your enquiries if in doubt.
15 mei 2023
Antwoord van Bubblegum
Hi Tan,
We’re really grateful and appreciate you taking the time to share your rating with us. We are working hard on this, and we hope to provide you with a better experience in the future.
Please reach out to us if you need any help. We are here to help.
Regards,
Bubblegum Customer Support
2 faces of Bubblegum - the good, the bad and the ugly
Before purchase, response to queries was excellent and fast. However, after purchase when I enquire about the complimentary car servicing vouchers that was promised but not sent to me, there is no response from the same agent, sad! Perhaps a gimmick, cheat or empty promise - care to enlighten, Bubblegum!
Addendum:
The agent replied to me after the feedback. And to conclude: It's real! It's not a gimmick after all
13 mei 2023
Antwoord van Bubblegum
Hi Desmond,
We’re really grateful and appreciate you taking the time to share your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to support@bubblegum.co with any further comments, concerns, or suggestions you wish to share as we will strive to provide you with better service in the future.
Regards,
Bubblegum Customer Support
Antwoord van Bubblegum
Hi Hajrah,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Excellent Customer Service
Was in doubt on certain matters so decided to whatsapp them. Wow they replied quite fast and cleared our doubts with references to their documents.
Great
13 mei 2023
Antwoord van Bubblegum
Hi Calvin B,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy to apply
26 april 2023
Antwoord van Bubblegum
Hi Peter,
Thank you for your 4-star review! This encourages us, and we will strive to provide you with better service in the future. We’re really grateful and appreciate you taking the time to share your feedback on how we can do it better in order to get a 5-star review from you.
Regards,
Bubblegum Customer Support
Staff Services And Good Value
17 mei 2023
Antwoord van Bubblegum
Hi Jack,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Very easy to renew insurance.
Easy and straightforward when buying the insurance through the website. I can easily compare and decide the different plans for car insurance.
12 mei 2023
Antwoord van Bubblegum
Hi,
Thank you for your 4-star review! This encourages us, and we will strive to provide you with better service in the future. We’re really grateful and appreciate you taking the time to share your feedback on how we can do it better in order to get a 5-star review from you.
Regards,
Bubblegum Customer Support
Very good and fuss free
Very good and fuss free, experience buying car insurance from bubblegum. It is cheaper than most insurance companies too. It remains to be seen if claims are good too.
4 mei 2023
Antwoord van Bubblegum
Hi Yao Zhong Teo,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
User friendly app
User friendly app. Most info auto populate with Singpass log in. Can further improve with more discounts, better deals and giveaways
11 mei 2023
Antwoord van Bubblegum
Hi,
Thank you for your 4-star review! This encourages us, and we will strive to provide you with better service in the future. We’re really grateful and appreciate you taking the time to share your feedback on how we can do it better in order to get a 5-star review from you.
Regards,
Bubblegum Customer Support
Easy to buy with good coverage
Easy to buy with good coverage
Very easy to buy and comes with quite a comprehensive coverage
10 mei 2023
Antwoord van Bubblegum
Hi Manish Singh,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Cheap coverage with promo code plus…
Cheap coverage with promo code plus free servicing at partner workshop.
11 mei 2023
Antwoord van Bubblegum
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Very easy to use
11 mei 2023
Antwoord van Bubblegum
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
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