Bucksleather Reviews 

65
•
TrustScore 2.5 uit 5

2,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Beautifully made with premium leather. Stylish, functional, and exactly what I was looking for. I highly recommend it. Well worth the investment.

Beoordeeld met 5 van de 5 sterren

I purchased a Leather Travel Wallet : It's perfect ,It can hold 2 passports, documents ,pen, Cash ,credit cards and air tag, tracker and much more : It arrived in a couple of days, very efficient. It... Toon meer

Beoordeeld met 1 van de 5 sterren

Product ordered in December. Product delivered three months later. Four emails sent to customer service seeking updates-two through Shop and two by me. Zero response. Zero contact until tracking infor... Toon meer

Beoordeeld met 1 van de 5 sterren

I'm changing my review. I've benn given the heads up that my purchase is arriving today. That's after i made another prompt to the company sales depart,ment. Becasue they did not respond to me I hav... Toon meer


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

65 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,5

Alle reviews

(65)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Have not received package

After waiting for my order for over a week, I check the tracking link. It shows "Return to Sender" due to incorrect address, however, a picture of my house was included in the status (meaning they arrived at the correct address). Why was I not informed before it was sent back? I reached out to the company but I have not received any response yet.

17 november 2023
Beoordeeld met 4 van de 5 sterren

Good customer service/ slow online chat response

There on line chat took two days to respond. I stayed persistent to get a hold of them. Once they responded they were apologetic, very kind and helpful. Placed the order on the 15th and received the order on the 30th. I was happy with timeline, delivery and product.

20 november 2023
Beoordeeld met 1 van de 5 sterren

Fulfillment? Order updates? Shipping?

Placed order on Nov 20/21. Since then no updates, or useable tracking number. Everything routes me back to that crappy shop app. Received emails to review the items bought though. The first of which was received the next day after purchase. Perhaps work on your fulfillment and order update info before worrying about making sure I give you a product review. I still can't tell where our items are. Emailed thier sales team regarding this.. crickets.

21 november 2023
Beoordeeld met 1 van de 5 sterren

Absolutely horrible service.

Absolutely horrible service.
Payment taken for order, yet after more than 4 weeks, wallet was never shipped. FedEx ‘label created’ however Bucks Leather did not ship the wallet. I received no response to multiple emails requesting info regarding shipping, delivery or possible refund.
Bucksleather does not provide a phone number.
No choice but to file credit card dispute.
Very disappointed with Bucksleather as the wallet looked very nice.
They took my money but did not ship the item.
I will shop elsewhere.

9 augustus 2023
Beoordeeld met 1 van de 5 sterren

No Response

I didn't receive the exact product I ordered, and when I contacted them to ssee what can be done, they did not get back to me.

23 mei 2023
Beoordeeld met 5 van de 5 sterren

The perfect fit!

The quality is unbelievable great! Everything fits in this wallet with ease! I always carry 2-3 thousand dollars in cash for unexpected surprises. We need more of this quality in this country! Keep it up!!! Thanks!

24 april 2023
Beoordeeld met 4 van de 5 sterren

Very good quality

I purchased 4 Dopp Kits for my groomsmen. Purchasing was easy and straightforward. The only complaint I have is that the website and etsy offer 2 different engraving options.

24 februari 2023
Beoordeeld met 1 van de 5 sterren

Unresponsive customer service

THE WORST ONLINE SHOPPING EXPERIENCE, THE WORST CHRISTMAS MEMORY!

I am thinking that I lost $100 and lots of time plus trust to these small ecommerce.

It has been 29 days that I am in the process of return and exchange or refund! Here is my detailed story I hope some one read it!

On Dec 11th, I purchased a vertical wallet for my friend's son as a christmas gift. Her son opend it on christmas day and prefered a small wallet to be fit to the jeans' pocket.

Therefore, on Dec 25th, I sent them an email as per Bucks Leather Co. instruction for return and exchange.

After somedays they replied and provided me with an address in Mississauga. They emphasized that the return should be done from a "USPS" store not regular UPS store. I wondered what the USPS was?!

I searched a lot and find out there is no such a thing in Richmond Hill, Ontario. Actually, the nearset one was 65 km away in US I think!!!

I sent lots of emails on a daily basis to figure out about the matter because there was no return label as well!!!

No phone number, no response to emails and no response to online chat!!!

Eventually, on Jan 10th, I sent the parcel from a regular UPS store and paid the expense because the 30 days return window period was ending.

Aftermath, I changed my mind for exchange and get a small wallet instead of that tall vertical one; apparantly, I must avoid to do business with them any more.

I DID NOT HEAR ANYTHING BACK AFTER 3 WEEKS.

29 december 2022
Beoordeeld met 5 van de 5 sterren

Excellent Leather Duffle Bag

Great looking & feeling leather bag. Leather quality is exceptional, and at a great value. Purchased a small duffle bag, which was a little bigger than the typical gym bag. Still haven't used the bag yet, but I feel I will have no issues. One of the reasons for purchasing from your company was the lifetime warranty. If I ever have a problem with the bag, I know it will be repaired. Quick delivery from date of purchase.

7 januari 2023
Beoordeeld met 2 van de 5 sterren

Incompetent market segement

Misleading advertising.

It seems like this product was designed by a computer program or a low-resolution, possibly even a weak-ethics, academic-minded business owner.

Full-grain is technically not lying. But yeah, thin, weak, ragged edges, no burnishing, and cheap nylon inners, with haphazard stitching on occasion. Plus cheap fixtures! (The zipper is product ruinously bad, will absolutely fail long before the leather and is not designed in any repairable manner.)

This product is a lying middle ground. Either spend half as much to get the same thing somewhere else with fewer lies, or spend twice as much and get what they're trying to impersonate. This entire product feels like I just dealt with one of those smart criminals who gets by via never technically breaking the law.

I'm near to feeling ripped off, but mostly I'm just feeling demoralized. I'm glad I bought the rest of my wife's leather gifts for her new EDC from Saddleback. Buck's leather sucks. Either charge more and make something that isn't consumer-grade garbage, or charge less and stop ripping people off with your keyword depravity.

15 november 2022

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer