buffcitysoap.com Reviews 

Completely disappointed with the Corydon indiana store. I will never buy from them again. Get gain last longer, doesn't stain your clothes and gets your laundry clean. After going to Buff City today and bad management I won't spend a dime there again. They need better customer service.

I purchased laundry detergent, that I like and boost. I was charged twice on my debit card, not to my awareness. I called and the manager who said it was a merchant (bank) problem, and it will be removed by end of business day. I found out that this type of fraud has been happening at this store. The manager agreed to meet me and was a no show at the (Oakley, Ohio) store. They continue to say my card was only charged once, but statement says twice. My card is frozen for 4 days while the banks investigates. No refund to date. Poor customer service.

I became a victim of Scam by your employee Brittney Leighann Ward.
She is claiming to be a general manager of you store in Powell.
I have purchased a Chanel Mini flap bag from her and made a payment 3460 USD on July 22 via the Wise App.
The bag was never shipped to me, she made different excuses why she can't ship my purse, then she stoped responding and blocked me on messenger.
I'm not the only victim, there is an other lady, were scammed the same way at the same time.
We have filed reports to a various authorities including FBI.
I would like to report that Brittney Leighann Ward is a pathological liar, manipulator and serial Scammer specializing on dealing in luxury goods. We have and can provide all the proofs.
Please be aware that this employee and community member is a serial Criminal. You are not safe around her.

I don't know what is wrong with their online store. But it is so messed up. Bought some products at their Texas store in Odessa. Really liked it but was only there visiting. I went online and they were having a sale. I tried for over a week to order 75$ in product. Every time I tried to check out I got " card rejected. Please use another card ". I tried thre different cards which are all in very good standing and have plenty of money. So I tried to email as there is no phone number. Email rejected due to error ???? So I did a search and finally found a new customer service number. I emailed my problem. I received a reply they would review my email and get back. Again over a week of three more emails no reply and web site still won't let me order. So the sale is not available to purchase anything. Very disappointing and horrible customer service. I ended up buying a different product on Amazon that was similar. This company should not have a website offering products that has no customer service or was to contact them. Misrepresentation of their sale items.

Ok. I just found out that the site I tried to order from is a fraud site. I only wish the real Buff City Soap would take action. I got scammed over 1400$ trying to buy product off this carbon copy fraud site
Which is buffcitysoapsus.net. It is a Scam from United Kingdom. Thankfully I have a bank that is taking care of it but the web site is still up. Also reported it to the FTC federal government

Visited Buff City Soap for the very first time. The shop is spacious and clean and the scents are not overwhelming. It’s located in an area with plenty of parking (Concord Mills).

This place is fantastic if you’re looking for organic, all-natural ingredients. They have soaps, laundry detergents, lip balm, body sprays and body creams and so much more!

Ken, our guide through the shop, was friendly and knowledgeable of all the different types of products within the store. He stated that they even have classes for those interested.

This is a great go to place for upcoming holiday gifts. Please try this place out

When entering the store, the customer service was on point. The customer rep was very helpful when explaining the different plant-based products in the store and which ones had the shea butter in the to help with my skin. I am a swimmer most days of the week and I was looking for something that would help my skin not be so dry when getting out of the pool at the community center I frequent. Would definitely recommend to family and friends.

LOVE their soaps & laundry detergent. The shower oil is a game changer for my son who suffers from very dry skin but hates lotion. Keeps him smooth and hydrated and he loves the smell

Huge fan of this company! We use ona regular basis their laundry soap. Why? First off , the soap allows me to skip fabric sheets and softener, it keeps my towels and everything else fluffy… doesn’t damage the clothes… no paraffins, or dyes… and I can chose the scent!!! That right there my friend is awesome! Christmas time I go with SPICE (so our guest room smells like cinnamon) and summer I go with Cuban cigar, or paradise depending on what I’m in the mood for. Currently we have the lemon in our master suite!
We now have several friends and family members also using the laundry soap (I go to the store in Davenport even though we live in Hudson) and wish we had a closer store. We also enjoy the shaving bar, the shea butter soaps, the foaming soaps and my latest favorite is the spray oil for after the shower (pineapple mango with a hint of coconut).
Honestly I should get a store franchise!!! Very happy with this store and their offerings ( a note to their developers… maybe add tea tree oil to your pup soap.. helps keep ticks away). Thanks!!!