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Beoordeeld met 5 van de 5 sterren

We had a really positive experience with Helen and wouldn’t hesitate to recommend her. She was brilliant from start to finish—very knowledgeable, calm, and reassuring, which made a big differe... Toon meer

Beoordeeld met 4 van de 5 sterren

Good advice and care given. Helen very knowledgeable. Tricky to find the clinic space as no signs anywhere.

Beoordeeld met 5 van de 5 sterren

Helen was incredibly friendly, knowledgeable and informative at our appointment. Plenty of time was spent explaining the procedure (frenectomy) complications and aftercare. Really couldn’t recomme... Toon meer

Beoordeeld met 5 van de 5 sterren

Helen was so knowledgable and had all of the answers to my questions and concerns regarding breastfeeding, over supply and tongue tie. When discussing tongue tie division she empowered me to make an... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gezondheidscentrum voor kinderen

Geschreven door het bedrijf

Infant feeding support and tongue tie division in South Wales


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

50 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Very positive experience

We had a really positive experience with Helen and wouldn’t hesitate to recommend her. She was brilliant from start to finish—very knowledgeable, calm, and reassuring, which made a big difference as new parents.

The procedure itself only took a couple of seconds, and she explained everything clearly beforehand so we felt completely at ease. What stood out most was how much care she took afterwards to make sure feeding was going well. She checked everything thoroughly and made sure we were confident moving forward.

It was also incredibly helpful that we were able to message her before and after the division with any questions—we never felt on our own at any point. She was always responsive, supportive, and genuinely caring.

She’s such a lovely lady and clearly very passionate about helping families. We’d absolutely go back to her again if we needed any feeding support in the future.

It’s also worth mentioning that she runs a free clinic in Spytty Tesco for feeding advise which is a really useful and accessible option for parents.

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helen did an outstanding job explaining…

Helen did an outstanding job explaining tongue ties and the process involved if my baby needed treatment. She examined my son swiftly and efficiently, and she calmly confirmed he did have a tongue tie. We then went over the pros and cons of the release procedure, and Helen was able to address all my questions with her extensive knowledge. The procedure was done promptly, with all necessary precautions taken. She provided clear aftercare instructions and followed up with an email containing a useful video guide for home exercises. I wholeheartedly recommend Helen without any reservations.

5 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We can’t thank Helen enough!

We can’t thank Helen enough!! My son had reduced feeding for weeks resulting in a hospital stay where he was seen by multiple doctors and consultants who all missed the tongue tie. It wasn’t until I took him to see Helen that his tongue tie was diagnosed at 11 weeks old. Helen was the first person to truly listen to our concerns and therefore knew before even looking that my son was tongue tied. He had his tie cut the same day and became a different baby overnight- feeding well, happy and healthy. Helen made us feel listened to, supported and put us at ease during the procedure. She is extremely knowledgeable of all the research surrounding tongue tie. Helen was extremely helpful post procedure to discuss any concerns.
We are so thankful to Helen for giving us back our healthy, happy baby boy!

25 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We cant thank Helen enough

We cant thank Helen enough. Our baby was 8 months old and still not eating foods with any lumps at all . We had been back and forth the GP referred to the hospital on a lengthy waiting list when Helen was recommended to us. She is so full of knowledge and had our babys best interest at heart from the start. I called before booking a appointment and was given so much advice over the phone so we decided to book to be seen in the clinic , within minutes Helen found what she though could be the cause along with a toung tie , although from a business point of view its beneficial to go ahead with the division Helen said she didnt feel that would be the best option straight away for our baby inorder to achieve the goal of her eating . Instead she cave us a plan of exercises and toy recommendations to help lower our baby's pallet and if that didnt work after a week we would go ahead with the division. But fortunately that was not needed because of all Helens knowledge we have been able to lower out babys pallet and she is now tolerating lumpy food and will suck on finger foods which to some isnt a big thing but for us its the best outcome . We are so glad we got recommended and will definitely recommend to other parents 😃.

14 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helen is really knowledgable and helpful

Great experience, Helen is really knowledgable and helped us during a really tough time with our newborns sons feeding and cows milk protein allergy. She responded quickly when we had questions and really listened to our issue, she provided a clear plan going forward with tongue tie and recommended a great osteopath. Our newborn is so much better at taking the bottle now and his allergy is under control

22 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helen was brilliant with our little…

Helen was brilliant with our little one, found a tounge tie straight away. Helen gave us lots of information and all the relevant options we had to move forward. We decided to have it cut and it was done there and then. Helen was very efficient and so lovely. Would 100% recommend, even checked up on us a few days later!
Thank you Helen!

8 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tongue tie division

I had my concerns over my son’s feeding since birth. At 5 weeks old, I knew I had to seek support from a professional. I visited Helen’s clinic in Neath as I believed him to have a tongue tie. Helen explained everything really well to me and my husband. We didn’t really know much about what a tongue tie was and what the division procedure was. It was confirmed that my son did have a tongue tie, Helen explained the type and score, the division procedure was completed after our consent was provided. All after care was explained aswell as a follow up email with video instructions. Since the procedure my breast feeding journey is back on track and I felt supported.
Thanks Helen.

2 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My little girl had really been…

My little girl had really been struggling with her latch due to having tongue tie. We got in touch with Helen. I was dreading having to go through the procedure but Helen was calm and very reassuring and the procedure was over in less than a few minutes. My little girl is so much better off for having her tongue tie snipped and feeds really well.

Thank you Helen, would really recommend.

30 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My baby had struggled with feeding from…

My baby had struggled with feeding from birth and after seeing multiple healthcare professionals in the NHS, no one was able to find a solution for us. I booked an appointment with Helen and my baby had a posterior tongue tie and bottle aversion. After the tongue tie was revised there and then he has improved so much within a few days! So happy we came to Helen thank you so much x

22 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tongue tie diversion

Helen was knowledgeable, professional and very friendly when assessing our 3 month year old for a tongue division.
Helen talked us through the process, assessment and diversion and helped put our nerves at rest.
The actual diversion was over before we knew it and was very efficient.
The aftercare was also very through and thoughtful, with the tongue tie exercises and information provided via email and paper copy- which was very helpful.
Thank you Helen!

23 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helen provided a comprehensive…

Helen provided a comprehensive assessment of my baby’s tongue tie and provided me with a balanced view of the possible options. The actual procedure was quick and fuss free. Excellent after care was provided. Would highly recommend Helen’s services to anyone who has concerns that their baby has a tongue tie.

11 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Positive experience and outcome

Helen was knowledgeable, clear and most importantly kind to me as a first time mum having issues with breast feeding. I was given clear explanation of the issues at hand and despite there being a posterior tongue tie, Helen advised a different course of action than cutting it. I am grateful to Helen for this honesty and acting in the best interests of me and my baby. We went on the have osteopathy as recommended by Helen and feeding has improved immensely, without the need for a division.

As a healthcare clinician myself, I fully respect this level of patient centred care and professionalism. Thank you Helen.

11 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

excellent support and treatment

Helen assessed my baby to have a significant tongue tie which required cutting.
helen explain the entire process to me and reassured me. she explained the risks in detail and what action would be taken in different scenarios. the cutting process itself took approximately 10 seconds and then she immediately latched baby onto me. Helen has given me follow up support via text message and has been in contact with health care professionals since in order to support my feeding journey. Helen also offers a follow up appt at approx 3 weeks after initial appt to reassure you the cut has been successful or whether further division may be required. i would highly recommend helen.

4 november 2024
Beoordeeld met 5 van de 5 sterren

Positive experience!

I struggled to initially painlessly breastfeed my daughter due to quite a significant tongue tie. We had reservations regarding having it divided but after Helen was recommended to us, we were guided through it all by her which gave us the confidence we needed to go ahead. It has made a huge difference and breastfeeding now is enjoyable and pain free!! Helen demonstrated great knowledge regarding this issue and was so supportive and approachable from the moment we met her through to the aftercare. I would certainly recommend Helen to anyone experiencing similar issues. Thank you!!!

14 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Much needed service in the local area!

I contacted Helen after I suspected my newborn had a tongue tie, she responded quickly, answered my questions and we were seen later that day!

Helen listened to my concerns, observed a feed and examined my baby. She then explained everything and gave the options which included not cutting it and waiting to see if things improved with a little time.

We decide to cut the tie as we had a rocky start with our first borns breastfeeding journey where I suffered with pain and mastitis for weeks before getting help and I didn't want history to repeat itself. Helen explained what she would do and the risks etc. It was over and done with super quick and baby was back on me feeding seconds later.

Since the division feeding has been going great and it's reassuring to know that Helen is there if needed and has messaged to check in on us as well.

12 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely brilliant!

I can’t recommend Helen highly enough. I paid to see her after my baby started dropping centiles (and actually lost weight at one point). I was a bit sceptical about whether she would be able to help as had already asked for support from the health visitor and gone to the nhs support groups. The advice she gave me completely changed my breastfeeding experience. My baby gained over 1lb in 2 weeks! Helen made us feel so comfortable and was so knowledgeable and compassionate. Genuinely the best investment I could have made and we’re so grateful! Thank you so much Helen!

20 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helen gave me the clarity I have been longing for.

Helen, you are brilliant.

I have had so much confusion and conflicting reports on NHS assessment of my son's tie, I didn't know where to turn next with a foggy mind on what is best for him going forward. I found Helens clinic from a friends recommendation and in 30 minutes Helen made me feel heard, gave me clear answers and advice going forward. I feel like a physical weight has been lifted from my chest and I can now concentrate on the next steps for my little one. Thank you Helen!

5 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic experience

Fantastic experience. Post tongue tie division I’ve seen an immediate improvement in my son’s ability to latch. We’re now having a much easier time breastfeeding which is just wonderful.

20 juli 2024
Beoordeeld met 5 van de 5 sterren

Fantastic service

Helen was incredibly friendly, knowledgeable and informative at our appointment. Plenty of time was spent explaining the procedure (frenectomy) complications and aftercare. Really couldn’t recommend more highly.

Helen also spent time with us after the procedure to give us as first time parents plenty of helpful tips and gave us an invitation to her mother and baby group. It was so refreshing to feel like someone cared and to not feel rushed. It felt like Helen genuinely wanted to see us thrive as parents and give our child the best head start.

10/10 service

20 juli 2024
Review zonder uitnodiging

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