Fantastic customer service Bought a bundle, the citrus made my acid reflux go wild. I had surgery to my right hand and neglected to cancel my subscription. I tried to return the product. W... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had never attempted a fast longer than 24 hours prior to this, but Burnbox made it easy. The supplements included kept me focused on my goal without succumbing to cravings. By the third day, I w... Toon meer
Bedrijf heeft geantwoord
The app needs work and would be nice to connect to people who are doing it . It worked for me but I also ate low meals after fast because I was overcoming and started my cycle just reset and starting... Toon meer
Bedrijf heeft geantwoord
Order takes weeks to arrive and the shipment tracking and customer service are practically useless. You can easily do your own version using fiber, zero calorie electrolyte mix, and bone... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
The Burnbox Fasting Kit is designed to support every step of your fasting journey with simplicity and effectiveness. Whether you're a seasoned faster or just getting started, this kit has everything you need to make fasting easier, more enjoyable, and ultimately more sustainable. Our carefully curated kit includes premium tools and resources that enhance your fasting experience and keep you on track. From nutrient-dense electrolyte blends to fasting-friendly supplements, each item is thoughtfully selected to help you maintain energy, focus, and hydration without breaking your fast. Burnbox’s fasting products are made with clean, high-quality ingredients that align with your wellness goals – no unnecessary additives, just what you need to feel great and stay committed. We understand that fasting is a personal journey, and that’s why Burnbox Fasting Kit is more than just a box of products. It’s a community of support, with access to tips, guidance, and resources from experts who know fasting inside and out. Our commitment is to empower you with tools that make fasting accessible, safe, and rewarding. Join thousands of happy customers who trust Burnbox to fuel their fasting journey, and experience the difference a little extra support can make.
Contactgegevens
315 Montgomery Street, 94104, San Francisco, Verenigde Staten
- hello@burnbox.health
- burnbox.health
4,1
Goed
387 reviews
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Burn Box - Definitely an Ongoing Customer
Burn Box definitely made completing the 3 day fast easier than doing it on my own. The products tasted very good and reduced hunger and fatigue. I plan to schedule a Burn Box fast once per month to help meet my health goals going forward.
8 juni 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Stacey,
Thank you so much for your wonderful feedback! We’re thrilled to hear BurnBox has become part of your routine and is helping you work toward your health goals. Wishing you all the best with your future fasts! 💪🔥
Best,
BurnBox Team
I knew it was going to be rough but the…
I knew it was going to be rough but the bone broth got me through. Im actually thinking of rolling into a fourth day.
7 juni 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Paul,
Thank you for sharing your experience! We’re so glad BurnBox helped support you through the fast and made the journey more manageable. Wishing you continued success, whatever you decide for your next step! 💪🔥
Best,
BurnBox Team
Horrible company
Horrible company, continued to charge me for their subscription even after cancelation, make sure you save your cancelation confirmation for your protection when they do this to you.
7 juni 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi there,
We’re very sorry to hear about your experience and understand how frustrating this situation must have been. We sincerely regret the disappointment and concerns regarding your subscription and billing.
Our subscription terms and cancellation policies are outlined in our Terms & Conditions, but we understand that situations like this can still be upsetting.
If you haven’t already, please contact us at hello@burnbox.health with your order details so our team can review your case and assist you further.
Best regards,
BurnBox Team
Love the structure and ease
Love the structure and ease. Products taste great and bone broth is delicious.
1 juni 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Kristi,
Thank you so much for your feedback! We’re thrilled to hear you enjoyed the experience and found everything enjoyable along the way. Wishing you continued success on your journey! 💪🔥
Best,
BurnBox Team
I am so happy I decided to give this a try!
I am so happy I decided to give this a try. I lost 8 pounds on my first fast and have actually changed the way I look at food and continue to be healthier. Other people have noticed as well! I am looking forward to my next fast (no joke) but have to wait 3 more weeks. Thank you, Burn box for giving me more confidence and getting myself back! I am only 10 pounds away from my goal weight :)
26 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Steph,
Thank you so much for sharing your experience! We’re delighted to hear BurnBox has had such a positive impact beyond the fast itself. Wishing you continued success as you work toward your goals, we’ll be cheering you on every step of the way! 💪🔥
Best,
BurnBox Team
Deceptive Subscription Tactics
I really wanted to like Burnbox Health after seeing their website for the 3-day fasting kits, sounded convenient. But my experience turned into a frustrating nightmare centered on their subscription practices.
The biggest issues:
• Subscriptions are extremely hard to cancel. I thought I had followed the steps, but charges kept appearing. Their help articles claim you can cancel “at any time right after the first recharge,” but in practice, it feels designed to trap you into multiple payments before they let you out.
• Deceptive terms. Hidden details about auto-renewal, app subscriptions, and penalties (or requirements to accept and pay for additional shipments) weren’t clearly presented upfront. Policies seem to change or get reinterpreted in ways that favor the company. Many customers report surprise charges even after thinking they’d canceled.
• Poor customer service. When I reached out about billing issues and unauthorized charges, responses were slow, unhelpful, and defensive. They offered partial apologies but not help. It left a terrible taste and made me regret ever trying them.
I have already contacted customer support via email as requested. They are typically prompt in responding, but unfortunately they have not provided much assistance in resolving the issue.
4 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello Vinny,
We’re sorry to hear about your experience and understand your frustration.
Subscriptions with BurnBox are always optional, and what plan you choose is clearly shown during the checkout process along with the order summary and selected plan. All billing terms, including renewal and cancellation conditions, are also outlined in our Terms & Conditions to ensure transparency before purchase.
That said, we never want customers to feel confused or stuck. If there has been any misunderstanding or an issue with cancellation or charges, please reach out to us at hello@burnbox.health with your order details so our support team can investigate and help resolve this for you as quickly as possible.
Best regards,
BurnBox Team
Let's be honest...fasting is hard!
Let's be honest...fasting of any kind is difficult.
That being said if you want to drop anywhere from 5-8 lbs, this will work
The packets help and keep you in line with the program. Drink plenty of water, go to bed early and it will work.
Coffee will give you a headache so have tea.
Good luck!!
2 juni 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Manny,
Thank you for taking the time to share your experience and tips! We appreciate your thoughtful feedback and are glad BurnBox helped support you through the process. Wishing you all the best on your wellness journey! 💪🔥
Best,
BurnBox Team
Good job guys
3 juni 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Kyle,
Thank you so much for your feedback! We truly appreciate your support and are glad to have you with us. 💪🔥
Best,
BurnBox Team
Antwoord van Burnbox
Hello Cecilia,
Great to hear that. Thank you for sharing! We’re glad the sign-up process was smooth for you, and we hope everything else continues to be just as easy! 🔥
Best regards,
BurnBox Team
So far, it’s looking good.
So far, I ordered the 4 month Burn Box. There were other offers, some of that I already have and others I skipped. Will be checking out the Burn Box before dropping more money on it. The ordering was easy to get through as were the other offers.
2 juni 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello Eugene,
Great to hear everything was easy to get through and that you were able to choose what felt right for you. We really appreciate you giving BurnBox a try and hope your experience with it is a positive one. 🔥
Best regards,
BurnBox Team
I am on day 2 of my first 3 day fast
I am on day 2 of my first 3 day fast. I have never been able to fast, mentally it has always been a struggle becoming hyper-focused on what I cannot have. I did not have high hopes of success with burn box either, but I am very pleased. When I begin to struggle it is time for a distraction with the hunger block, electrolytes, or bone broth. This is a win, for sure! I am able to be intentional and focus on my goals. I love the encouragement that comes with the book to not make the focus physical, but mental and spiritual as well.
I would encourage a better instruction on additional supplements that are purchased with the program, more in depth information on the website would be great. I have not been able to log into the app, which is also a bummer, but hoping to hear back from customer service to figure that out.
2 juni 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello Lyndsey,
Thank you so much for sharing your experience, this is amazing to hear!
We also appreciate your feedback regarding supplements, the website information, and the app access issue. We’re sorry for the frustration with the login. We’re rooting for you as you continue your journey. Keep going, you’re doing great. 🔥
Best regards,
BurnBox Team
Going to start over the weekend
Going to start over the weekend. Wanted the first three days to decrease the sugar, caffeine and gluten content in my body.
2 juni 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello Laura,
That sounds like a great way to prepare for it. Giving your body a few days to adjust beforehand can make the first couple of days feel smoother! Wishing you an easy and successful start over the weekend 🙌
Best regards,
BurnBox Team
I am trying to get a refund and so far…
I am trying to get a refund and so far are not allowing because of a subscription price. I don't want it, the product did not work for me and I am getting burned by them in a different way......
2 juni 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello Chris,
We’re very sorry to hear about your experience and understand how frustrating this must have been. We sincerely regret the disappointment and any confusion or frustration regarding your recent order.
Our refund and subscription terms are outlined in our Terms & Conditions for full transparency around billing, subscriptions, and product access. That said, we never want anyone to feel stuck or unsupported.
Please reach out to us directly at hello@burnbox.health with your order details, and our support team will take a closer look and assist you as quickly as possible. We’ll do our best to help resolve this in a fair and clear way for you.
Best regards,
BurnBox Team
The process was well explained and easy…
The process was well explained and easy to follow.
1 juni 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi John,
Thank you so much for your feedback! We’re glad you had a smooth experience and found everything helpful along the way. Wishing you all the best on your journey! 🔥
Best,
BurnBox Team
Antwoord van Burnbox
Hi Kevin,
Thank you for your feedback! We’re glad everything went smoothly. Wishing you a great experience with BurnBox! 🔥
Best,
BurnBox Team
Happy New User
I just started using this product last week and completed my first 3 day fast cycle. What a difference it made for me and I found that I wasn't hungry at all after the first day. I could feel my body changing and energy building after day 2. Didn't lose all 50 lbs I have planned, but put a nice dent in it and this product definitely helped with my mindset - reset!
23 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Jeff,
Thank you so much for sharing your experience! We’re thrilled to hear BurnBox helped you get off to such a strong start and supported you along the way. Wishing you continued success as you work toward your goals! 🔥
Best,
BurnBox Team
Easy to understand
Easy to understand. easy to access and purchase
31 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Patricia,
Thank you so much for your feedback! We’re glad you had a smooth experience getting started. We appreciate your support and wish you all the best on your journey! 💪🔥
Best,
BurnBox Team
I have not received my package.
1 juni 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Joe,
We’re sorry to hear your package hasn’t arrived yet. If you’ve received a tracking number, please allow 24–48 hours for the tracking information to update. Once the package is in transit, the shipping carrier will have the most up-to-date delivery information.
If you haven’t received a tracking email, please check your spam or junk folder, or contact us at hello@burnbox.health, and we’ll be happy to look into it for you. 🙏
Best regards,
BurnBox Team
First Time Fasting
This was my first time fasting (other than before surgeries). The guidance helped so much. Every hour and day was a great feeling of accomplishment, realization of my mental strength, and a renewed trust in my body. I also lost 5+ pounds! I haven't been able to move that scale number down for almost 3 years now, no matter what I tried. It's been a couple of weeks now since the fast and I'm still down about 3-4 pounds. I did change some things in my diet though, but nothing drastic. I can't wait for my next fast. I'm planning on doing it monthly. I'm 51, post menopausal.
17 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Sheila,
Thank you so much for sharing your experience! We’re so glad BurnBox could support you through such an empowering journey. Wishing you continued success with your future fasts! 💪🔥
Best,
BurnBox Team
Great Product
My only complaint is of the four drinks, the only one I wasn't keen on was the bone broth, but hey, great product for fasting! Down six pounds. Whoo Hoo!
31 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi there,
Thank you so much for your feedback! We’re glad to hear you had a great overall experience, and we appreciate you sharing your thoughts with us as well. Wishing you continued success on your journey! 💪🔥
Best,
BurnBox Team
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