I had been considering giving Burn Box a try for several weeks now. When a code popped on my social I decided to do it. Unfortunately the code wasn't honored! I felt like I had been promised something... Toon meer
Bedrijf heeft geantwoord
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Well, so far I'm not gotten the product yet so I can't say anything on there. Ordering was easy usually is. They sent me an email to sign up through the app that has been difficult every time I try to... Toon meer
Bedrijf heeft geantwoord
Fasting must not be for system. Made it through day 2 but almost passed out at work. I cancelled my subscription a month ago and was sent another order and charged. Customer service was not helpful at... Toon meer
Bedrijf heeft geantwoord
Ordering is super easy. I don't like that it automatically enrolls you in reordering and the app. Personally I don't use the app so the last time I ordered I was charged for the app and didn't reali... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Burnbox Fasting Kit is designed to support every step of your fasting journey with simplicity and effectiveness. Whether you're a seasoned faster or just getting started, this kit has everything you need to make fasting easier, more enjoyable, and ultimately more sustainable. Our carefully curated kit includes premium tools and resources that enhance your fasting experience and keep you on track. From nutrient-dense electrolyte blends to fasting-friendly supplements, each item is thoughtfully selected to help you maintain energy, focus, and hydration without breaking your fast. Burnbox’s fasting products are made with clean, high-quality ingredients that align with your wellness goals – no unnecessary additives, just what you need to feel great and stay committed. We understand that fasting is a personal journey, and that’s why Burnbox Fasting Kit is more than just a box of products. It’s a community of support, with access to tips, guidance, and resources from experts who know fasting inside and out. Our commitment is to empower you with tools that make fasting accessible, safe, and rewarding. Join thousands of happy customers who trust Burnbox to fuel their fasting journey, and experience the difference a little extra support can make.
Contactgegevens
315 Montgomery Street, 94104, San Francisco, Verenigde Staten
- hello@burnbox.health
- burnbox.health
3,8
Goed
222 reviews
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Easy to navigate and purchase
12 mei 2026
Review zonder uitnodiging
The experience was nice but I don't…
The experience was nice but I don't like all the extra products you try to sell me when I want to check out.
12 mei 2026
Review zonder uitnodiging
Worth Following Through
I had been considering giving Burn Box a try for several weeks now. When a code popped on my social I decided to do it. Unfortunately the code wasn't honored! I felt like I had been promised something that wasn't delivered. I didn't follow through with the purchase. The next day another code showed up & I was willing to give it one more try. This time the code was honored & I completed the purchase.
11 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Don,
Thank you for your feedback! We’re sorry for the confusion with the first code, but we’re really glad the second one worked and that you decided to give BurnBox another try. Wishing you an amazing experience with your fast! 💪🔥
Best,
BurnBox Team
Experience was fine except for the up…
Experience was fine except for the up selling at the end
10 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Bill,
Thank you for your feedback! We’re glad the overall experience went smoothly. We also appreciate your thoughts on the additional offers and will share them with the team. 🙏
Best,
BurnBox Team
The order was easy all the add on…
The order was easy all the add on questions were annoying but other than that was easy and quick
10 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi David,
Thank you for your feedback! We’re glad the ordering process felt easy overall. We also appreciate your thoughts on the additional offers and will share them with the team. 😊
Best,
BurnBox Team
Hoping for the best
Well, so far I'm not gotten the product yet so I can't say anything on there. Ordering was easy usually is. They sent me an email to sign up through the app that has been difficult every time I try to use my email or a password I am struggling to get that set up. I am not understanding why but it makes me second-guess.
3 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi there,
Thank you for your feedback! We’re sorry to hear you’ve had trouble setting up the app. If you continue having issues, please reach out to us at hello@burnbox.health and we’ll be happy to help get everything sorted out. 🙏
Best,
BurnBox Team
Easy process but be prepared for add-ons
The website content was detailed and helpful; the purchasing options were reasonable but I do not like continued ads for add-on purchasing. While the deals may be good, it makes the buyer feel like the original purchase itself will have poorer results.
9 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Stephanie,
Thank you for the thoughtful feedback! We’re glad you found the website helpful and easy to use. We also understand your concerns about the add-on offers and appreciate you sharing your perspective. 🙏
Best,
BurnBox Team
Antwoord van Burnbox
Hi Katya,
Thank you so much for your feedback! We’re glad you found the instructions clear and enjoyed the taste. Wishing you an amazing experience with BurnBox! 💪🔥
Best,
BurnBox Team
It was easy to navigate but I do get…
It was easy to navigate but I do get annoyed when after you make a purchase and pay and then are asked “do you want to add this?”
9 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Lisa,
Thank you for your feedback! We’re happy to hear the process was easy to navigate. We also understand how the extra offers can feel frustrating after checkout and appreciate you sharing your experience. 🙏
Best,
BurnBox Team
Do not recommend
Fasting must not be for system. Made it through day 2 but almost passed out at work. I cancelled my subscription a month ago and was sent another order and charged. Customer service was not helpful at all. I do NOT recommend. Highly overpriced for what comes in the kit. Just buy some bone broth, get some fiber powder, and some electrolytes powder all low calorie and that basically what you get for $160. Complete waste. Oh and I know I didnt finish it but I gained 3 lbs in the 2 days I completed.
20 april 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Jennay,
We’re really sorry to hear about your experience and especially concerned that you felt unwell during the fast. Fasting isn’t the right fit for everyone, and we completely understand your frustration.
Our team has already confirmed that your subscription has now been fully canceled, so there will be no further charges or shipments moving forward. We also understand your disappointment regarding the renewal charge and pricing structure, and we appreciate you taking the time to share your feedback.
If you have any further questions or concerns, please feel free to reach out to us again at hello@burnbox.health.
Best regards,
BurnBox Team
10 pages of trying to sell mote items.
10 pages of trying to sell more items.
6 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Travis,
Thank you for your feedback. We understand that too many additional offers can feel frustrating, and we appreciate you sharing your experience. We’ll make sure your comments are passed along to the team as we continue working to improve the checkout process. 🙏
Best regards,
BurnBox Team
It was very easy
It was very easy, except for at the end when they try to plug all the extra stuff. Just let me make my purchase and be happy with it.
7 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Howard,
Thank you for your feedback! We’re glad the overall experience felt easy for you. We also appreciate your thoughts on the extra offers and will be sure to share them with the team as we continue improving the checkout experience. 💪🔥
Best,
BurnBox Team
Ordered a week ago
Ordered a week ago, and still waiting for shipping notification......Will edit if/when it ships/arrives xD
29 april 2026
Antwoord van Burnbox
Hello there,
Sorry to hear about the delay; that’s not the experience we want for you.
We’ve flagged this with our team, and they will reach out to you ASAP. So please check your email as well as your spam or junk folder. If you still can’t see anything, feel free to contact us at hello@burnbox.health, and we’ll make sure this gets resolved for you as quickly as possible!
Best Regards,
BurnBox Team
Subscription is almost impossible to cancel
Beware that upon purchase, you are automatically signed up for a subscription, whether you want it or not. The website does not make this clear. Then, the subscription is almost impossible to cancel. I went round and round with their customer service via email, being told I can cancel by logging into my account. However, that does not appear to be a function on their website. I was never able to login, yet when I told customer service this, they just pointed me back to the website. Additionally, they told me that I got a discounted price because I signed up for the subscription, and that in order to cancel, I had to agree to another charge to pay the difference between the subscription price and the one time only price (yet there isn’t a one time only option anywhere, apparently, as that’s what I thought I had purchased.) I finally got my subscription canceled without paying the extra fee by threatening to file complaints with the FCC for false advertising.
When using the product, this seemed like a false advertising, too. They claim that the supplements will keep your hunger away. Let me tell you, that is definitely not true. Plus, you’re already at risk of dehydration due to the lack of food, but then the main ingredient in all the supplements is sodium. Despite drinking a lot of water, I was so dehydrated that my urine was orange.
I do not recommend this as a safe or healthy way to lose weight.
6 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello Leslie,
Thank you for taking the time to share such detailed feedback. We’re sorry to hear about your experience and that it caused frustration.
We want to clarify that customers can always choose between a one-time purchase or a subscription at checkout, and the option selected is clearly displayed in the order summary before completing the purchase. Our cancellation policy is also always outlined in our Terms & Conditions for full transparency.
We’re also sorry to hear the product did not meet your expectations during use. Experiences with fasting and supplementation can vary significantly from person to person, and we always encourage users to listen to their bodies and stop if something doesn’t feel right.
If you’d like us to take another look at your account or help further, please contact us directly at hello@burnbox.health, and we’ll be happy to assist.
Best,
BurnBox Team
This is my second order and am pleased…
This is my second order and am pleased with the results but when it comes to ordering i would prefer not to have a dozen more offers thrown at me before it is completed.
4 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello Matthew,
Thank you so much for your continued support—we’re really glad to hear you’re pleased with your results.
We also appreciate your feedback about the checkout experience. We understand that too many additional offers can feel overwhelming, and we’ll share this with the team as we’re always working to make ordering simpler and more straightforward. 😊
Best,
BurnBox Team
It is different lots of information
It is different lots of information
5 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello Connie,
Thank you for your feedback—we appreciate you taking the time to share it. 😊
Best,
BurnBox Team
Deceiving sales price and subscriptions to make you pay more
It definitely helped to kick start my weight loss journey and I could not have fasted 3 days without this guidance. But BEWARE. I bought this because it was supposed to be on sale. There's a catch that I learned after one month. That discount only applies if you subscribe to the monthly 40.00 subscription. And there are two subscriptions, The burn box subscription and the fasting app they sale. So I got duped into paying an additional 80.00 on top of the discounted 150.00 I paid for the fasting kit. I would not recommend doing this for 200.00 but just wanted to put the awareness out there that they will slip these subscriptions in if you do not cancel them immediately and they will void any sales price you paid if you do cancel it. Felt very deceiving.
4 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello there,
Thank you for sharing your feedback—we’re glad to hear the program helped support your 3-day fast and kickstart your journey, but we’re sorry to hear about your frustration with pricing and subscriptions.
We understand how important clarity is, and we take concerns like this seriously. BurnBox offers both one-time purchases and optional subscriptions, and we do not automatically enroll customers. All options are shown at checkout, but we hear your concern that this wasn’t clear enough in your experience.
We appreciate you taking the time to leave this feedback—it helps us improve transparency for everyone. If you’d like, you can also reach our support team at hello@burnbox.health, and we’ll be happy to look into your order with you.
Best,
BurnBox Team
it was very easy, except...
it was very easy. The discount was great however, I didn’t like all the products that you were trying to upsell at the end. Looking forward to trying it.
5 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello Jamie,
Thank you for your feedback! We also appreciate your note about the upsell experience at the end of checkout. We understand how that can feel a bit much, and we’ll share this with the team as we’re always working to keep the process as simple and clear as possible. 😊
Best,
BurnBox Team
I agreed to buy a product but I didn't…
I agreed to buy a product but I didn't agree to any subscription or repeat charges.
25 april 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello Debra,
Thank you for your feedback, we understand how frustrating that can feel.
We do offer a one-time purchase option, and customers are not automatically enrolled without selection. That said, we’re always working to make the checkout experience as clear as possible.
If you’d like us to take a closer look at your order or help resolve anything, please reach out to us at hello@burnbox.health, and we’ll be happy to assist.
Best,
BurnBox Team
Ordering easy. Add ons I don't like...
Ordering is super easy. I don't like that it automatically enrolls you in reordering and the app. Personally I don't use the app so the last time I ordered I was charged for the app and didn't realize it. I cancelled it going forward, but I was still charged $30 for not using anything. I hate that stuff. Give me what I ordered and don't enroll me in subscription stuff that I then have to go back and cancel.
29 april 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello Josh,
Thank you for your honest feedback. We’re really glad to hear ordering was easy, but we understand your frustration around the automatic enrollments.
The app does come with a free trial, and you can cancel it anytime, but we hear you on wanting that to feel clearer and more straightforward. We always aim to be transparent, and your input helps highlight where we can improve that experience. 🙌
Best,
BurnBox Team
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