Fantastic customer service Bought a bundle, the citrus made my acid reflux go wild. I had surgery to my right hand and neglected to cancel my subscription. I tried to return the product. W... Toon meer
Bedrijf heeft geantwoord
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I had never attempted a fast longer than 24 hours prior to this, but Burnbox made it easy. The supplements included kept me focused on my goal without succumbing to cravings. By the third day, I w... Toon meer
Bedrijf heeft geantwoord
The app needs work and would be nice to connect to people who are doing it . It worked for me but I also ate low meals after fast because I was overcoming and started my cycle just reset and starting... Toon meer
Bedrijf heeft geantwoord
Order takes weeks to arrive and the shipment tracking and customer service are practically useless. You can easily do your own version using fiber, zero calorie electrolyte mix, and bone... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Burnbox Fasting Kit is designed to support every step of your fasting journey with simplicity and effectiveness. Whether you're a seasoned faster or just getting started, this kit has everything you need to make fasting easier, more enjoyable, and ultimately more sustainable. Our carefully curated kit includes premium tools and resources that enhance your fasting experience and keep you on track. From nutrient-dense electrolyte blends to fasting-friendly supplements, each item is thoughtfully selected to help you maintain energy, focus, and hydration without breaking your fast. Burnbox’s fasting products are made with clean, high-quality ingredients that align with your wellness goals – no unnecessary additives, just what you need to feel great and stay committed. We understand that fasting is a personal journey, and that’s why Burnbox Fasting Kit is more than just a box of products. It’s a community of support, with access to tips, guidance, and resources from experts who know fasting inside and out. Our commitment is to empower you with tools that make fasting accessible, safe, and rewarding. Join thousands of happy customers who trust Burnbox to fuel their fasting journey, and experience the difference a little extra support can make.
Contactgegevens
315 Montgomery Street, 94104, San Francisco, Verenigde Staten
- hello@burnbox.health
- burnbox.health
4,1
Goed
386 reviews
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Subscription service is sketchy
Subscription service is sketchy. One website shows I have no orders or subscriptions as I cancelled the subscription. I have an email confirming this. But then you have to go through another site and low and behold there is still a subscription for something else. And customer service is too bad so sad. I am disputing this with my card company as their is poor business practices. Poor customer service for not doing what is right and refunding my order. I will continue to fight this.
15 juli 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello Jasmine,
We're sorry to hear about the frustration you've experienced and understand your concerns regarding the subscription and account details.
Our product subscriptions and any separate app subscriptions are managed independently, which means they may need to be canceled separately. For your reference, the details of our subscription policy are outlined in our Terms & Conditions.
We'd appreciate the opportunity to review your account and help clarify what happened. Please reach out to us at hello@burnbox.health with your order details, and our team will look into this further.
Best regards,
BurnBox Team
Been a while since I fasted regularly….
Been a while since I fasted regularly, so I tried this out to ease back into it. Amazing! The fiber kept my guts from rumbling, the electrolytes seemed to keep me from being lightheaded,and the bone broth- which I am generally not a fan of-was immensely satisfying in the evening. And the calm coaching in the booklet helped me stay cool when my husband ordered pizza! I’ll be using this again monthly. Thanks so much!
11 juli 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello Sharon,
Thank you so much for sharing your wonderful experience! 😊
We're thrilled to hear BurnBox helped you ease back into fasting and made the process more comfortable. It's great to know the fiber, electrolytes, bone broth, and coaching guide all played a part in helping you stay on track, even when pizza was on the menu!
Thank you for trusting BurnBox as part of your fasting journey. We wish you all the best with your future fasts!
Best regards,
BurnBox Team
Reading the book and having it all…
Reading the book and having it all ready day to day made this so much easier I never thought I could do so well! I am excited to do it again next month
6 juli 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Charlotte,
Thank you for your wonderful review! We're so happy to hear the daily guidance helped make your fasting experience easier. Wishing you all the best with your next BurnBox journey! 🔥
Best regards,
BurnBox Team
Antwoord van Burnbox
Hi there,
Thank you for your kind words! It's great to hear you found the program easy to follow and enjoyed your BurnBox experience. We truly appreciate your support! 😊
Best regards,
BurnBox Team
Deceptive subscription plan
Deceptive subscription plan. I ordered the box. Product was fine. Then a second order came and I was charged for. I did not need nor want it. I called and cancelled. Then another order comes and I am charged. I reached out and informed I cancelled and showed email proof I cancelled. Was told I only cancelled the fasting app and not the burn box kit. I said I do not need it (as I still has the second unused box) and want to cancel and get my $159.99 back. I was informed by Justin that is there policy and nothing they can do, I argued back restating my points, it was escalating and ultimately informed me it is not returnable. Be careful cancelling with them and check the small print to make sure it’s for everything and not just the app. Shame as the product worked and was happy, but the service and deceptive subscription plan really turned me off and I will not be using them again.
20 juli 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Joseph,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with the subscription and cancellation process left you feeling this way, especially since you were happy with the product itself.
We understand how disappointing this situation has been. BurnBox offers both one-time purchase and subscription options, and the selected option, along with the applicable terms, is presented during checkout and outlined in our Terms & Conditions.
We'd appreciate the opportunity to review your case again. Please reach out to us at hello@burnbox.health, and our team will be happy to take another look and assist you further.
Best regards,
BurnBox Team
I wasn't hungry like I thought I would…
I wasn't hungry like I thought I would be. I lost some softness around my back and tummy. Now see my cut lines on my abdomen again. Tummy flattened out. Did have lightheadedness but offset by moving slower.
11 juli 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Jamey,
Thank you for sharing your experience! We're so glad to hear you saw positive results and that the guided approach made the fast more manageable than you expected. We appreciate you taking the time to leave a review! 😊
Best regards,
BurnBox Team
No amateur to fasting
I am no amateur to fasting, but this was the first kit i have come across that made things easy and took the guesswork out of fasting.
10 juli 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Jason,
Thank you for sharing your experience! It's great to hear that BurnBox made your fasting journey simpler and more convenient. We appreciate your support! 😊
Best regards,
BurnBox Team
I love the help of the app
I love the help of the app!
I’m looking forward to using it for the additional support
13 juli 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Jeney,
Thank you for your kind review! We're so happy you're enjoying the app and hope it continues to provide helpful guidance throughout your BurnBox journey. 🔥
Best regards,
BurnBox Team
Very happy to purchase the product .
11 juli 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Michael,
Thank you so much for your feedback! We're excited to be part of your wellness journey and truly appreciate you choosing BurnBox. Wishing you a great experience ahead! 💪🔥
Best,
BurnBox Team
Make sure you pay attention to your charges months after trying
They have additional services hidden in terms and conditions that you aren't made aware of that will start becoming recurring charges. The fast kit didn't work as advertised, and when I tried to navigate their web page to cancel any other recurring charges, I was told there was another charge of $40 to cancel the subscription. Not that great of a product, and experience made even worse by the feeling of deception and duplicitous business practices.
10 juli 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hi Jeremy,
We're sorry to hear that your experience did not meet your expectations. We understand how frustrating unexpected charges and subscription concerns can be.
Our subscription terms and cancellation policies are outlined during checkout and in our Terms & Conditions. If you'd like us to review your account or clarify any charges, please contact us at hello@burnbox.health with your order details. Our team will be happy to take a closer look and assist you.
Best regards,
BurnBox Team
Couldn't have been Easier!!!
Great instruction manual and introduction booklet!! Easy to follow and use. I did the 3 day 72 hour fast and was never hungry .. perfect balance of electrolytes and other fluids. Looking forward the next one in a few weeks .. Best of all ..lost 9 lbs.
6 juli 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello Chris,
We're so glad to hear you found the instructions easy to follow and that the guide helped you feel confident throughout your 72-hour fast. It's wonderful to hear the process felt manageable and that you enjoyed the support from the electrolytes and fluids. 🔥
Congratulations on your progress, and we wish you the best on your next BurnBox journey!
Best regards,
BurnBox Team
Excelente muy bue
Excelente muy bue. Producto, baje 8 libras en 6 dias
16 mei 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hola Adriana,
¡Muchas gracias por compartir tu experiencia! Nos alegra mucho saber que tuviste una experiencia positiva con BurnBox. Te deseamos mucho éxito en tu camino de bienestar. 💪🔥
Saludos,
BurnBox Team
Purchased burnbox in May
Purchased burnbox in May. I unexpectedly received a charge for $119.99 in June. They refused to answer emails and have no phone number to call. I did however figure out how to cancel this so called subscription and received yet another charge of $119.99 in July. This company is predatory and has no customer service. I have not yet been able to communicate with the company and plan to dispute the charges aggressively.
7 juli 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello Wesley,
We're very sorry to hear about your experience and understand how frustrating this situation must have been. We sincerely regret the concerns you've raised regarding your subscription, billing, and communication with our team.
Please contact us at hello@burnbox.health with your order details if you haven't already, and we'll review your case as quickly as possible. We'd appreciate the opportunity to look into what happened and assist you further.
Best regards,
BurnBox Team
Th drinks were really good!
Th drinks were really good. If it was not for that I don't think I could have done this. The fiber drink kept me full, and the broth drink tasted really good, like you cooked a chicken and was drinking the broth. I took my vitamins I have been taking at home and I felt fine the whole 72 hrs.
6 juli 2026
Antwoord van Burnbox
Hi Dawn,
Thank you so much for sharing your experience! We’re delighted to hear BurnBox helped support you throughout your fast and made the journey more comfortable. Wishing you continued success on your wellness journey! 💪🔥
Best,
BurnBox Team
Easy to understand the process
Easy to understand the process. Well played out instructions. Now I can’t wait to see if this product works or just another sales pitch that doesn’t work.
4 juli 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello there,
We're glad to hear the process and instructions were easy to understand. We completely understand the skepticism; trying something new is a big step. We hope you have a great experience with BurnBox and would love to hear how your journey goes! 🔥
Best regards,
BurnBox Team
Burn box is a great product
Burn box is a great product, just one time you will feel a difference in your
Body.
3 juli 2026
Antwoord van Burnbox
Hello John,
We're so glad to hear you've noticed a difference after using BurnBox. We appreciate you sharing your experience and hope it continues to support your goals! 🔥
Best regards,
BurnBox Team
It was a well explained experience
It was a well explained experience
4 juli 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello there,
We're happy to hear you found the experience well explained and easy to follow. We appreciate you choosing BurnBox and hope you have a great journey ahead! 🔥
Best regards,
BurnBox Team
I’ve tried it once already
I’ve tried it once already, and I’m back on track with burnbox it really works
3 juli 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello Ricky,
We're thrilled to hear BurnBox helped you get back on track. It's great to have you with us again, and we appreciate your support! 🔥
Best regards,
BurnBox Team
I’ve been struggling to make an account…
I’ve been struggling to make an account on the app. I’m hoping my experience improves once I hear back from customer service.
3 juli 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello there,
We're sorry to hear you've been having trouble creating your account on the app. We understand how frustrating it can be when you're ready to get started but run into issues.
Please reach out to us at hello@burnbox.health, and our support team will be happy to help get you set up and make sure you have the best possible experience with BurnBox. 🔥
Best regards,
BurnBox Team
Worth it!
It was easy,
Did the 3 days, once you get passed the first day it’s easier to hang for the next two days.
I will be doing it again soon.
Thank you.
30 juni 2026
Review zonder uitnodiging
Antwoord van Burnbox
Hello John,
We're glad to hear you found the process easy and made it through all 3 days. Many people find the first day is the biggest challenge, so congratulations on pushing through! 🔥
We appreciate your support and look forward to hearing about your next round.
Best regards,
BurnBox Team
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