It’s always easy to be excellent when things go right but not always the case when there is an issue. Burns Pet Nutrition have got it right. I received an incorrect order. The team started working tog... Toon meer
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Lees wat reviewers zeggen
We had a slight problem with a bag of food. Contacted customer service and was the issue was .sorted by the following day. We have been using Burns dog food for over 14 years and our dogs have been... Toon meer
Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommende... Toon meer
I have been feeding our greyhound Burns food since he was adopted. Not only is it high quality, but your service for ordering is efficient and the website is user friendly.
Bedrijfsgegevens
Over Burns Pet Nutrition
Geschreven door het bedrijf
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Our delicious, award-winning recipes are designed to fully meet pets’ needs with a range of dry and wet dog food suitable for every breed. We understand that dogs often have unique dietary requirements in the same way as humans do., so our range includes Sensitive recipes specially formulated for dogs with allergies and intolerances, Grain Free recipes and low calorie Weight Control dog food that will help your pet to feel fuller for longer and keep off those extra pounds.
In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Geschreven door het bedrijf
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Contactgegevens
Verenigd Koninkrijk
- 0800 0836696
- info@burnspet.co.uk
- burnspet.co.uk
4,7
Uitstekend
3K reviews
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Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great experience with Burns
Great experience with Burns. I needed low fat food for my sheltie and bought a box of fish, carrot and rice. I now have both my shelties on it, they love it and have clean plates always. There a really helpful website about which food would suit your pet. Price is good and delivery excellent. I heartily recommend Burns pet food, I have given it to my dogs for 20 years.
21 juni 2026
Great service as usual from Aileen with…
Great service as usual from Aileen with food ordered and delivered in a timely manner.
13 juni 2026
I have not received my parcel.
I have not received my parcel.
Ordered a week ago and also paid £5.00 for a delivery that keeps on being postponed day after day by APC couriers, the time of delivery also changes throughout the day. Totally unacceptable.
However I am changing from one star to 3 as in all fairness Burns has emailed me first thing this morning and they are keeping an eye on my delivery.
Thank you
24 juni 2026
Review zonder uitnodiging
Great service and prompt delivery too.
9 juni 2026
The dog food is excellent
The dog food is excellent - just a foul up with whet was actually delivered spoiled the experience
17 juni 2026
Simply the best dog food for a grain…
Simply the best dog food for a grain free diet. Excellent service and customer support
Thank you
7 juni 2026
I have used Burns now for many years…
I have used Burns now for many years for both my adults and puppies .
And all i will say is Ive never had any problems at all in the quality of the food .
5 juni 2026
Excellent product, service and delivery
Excellent. My dog food is loved by my 2 Border Collies. Service and delivery very prompt. Thank you.
11 juni 2026
I was unhappy about a product used.
I was unhappy about a product used.
A reply was almost immediate and goods were replaced quickly.
I will be purchasing direct from them in future.
Lynne
11 juni 2026
Our dog loves it
31 mei 2026
fantastic dog food
fantastic dog food, always get an awesome service when i phone up to order, always very friendly and helpful, 5 star service
always delivered on time too.........
9 juni 2026
Love this food for the dogs
Love this food for the dogs!
Balanced and the dogs coats are fabulous!
9 juni 2026
Extremely swift response and delivery!
9 juni 2026
Unable to purchase locally but very…
Unable to purchase locally but very speedy delivery service from the Burns website.
1 juni 2026
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