Both of my dogs were having infrequent tummy issues on their current foods (different brands). Switched to Burns and instantly noticed a difference with them both. Happy dogs, happy owner.
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Lees wat reviewers zeggen
The best food for dogs with allergies Our springer had skin allergies and since feeding her Burns it’s improved massively, very happy 😊 Superb customer services with advice if needed.
It’s always easy to be excellent when things go right but not always the case when there is an issue. Burns Pet Nutrition have got it right. I received an incorrect order. The team started working tog... Toon meer
We had a slight problem with a bag of food. Contacted customer service and was the issue was .sorted by the following day. We have been using Burns dog food for over 14 years and our dogs have been... Toon meer
Bedrijfsgegevens
Over Burns Pet Nutrition
Geschreven door het bedrijf
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Our delicious, award-winning recipes are designed to fully meet pets’ needs with a range of dry and wet dog food suitable for every breed. We understand that dogs often have unique dietary requirements in the same way as humans do., so our range includes Sensitive recipes specially formulated for dogs with allergies and intolerances, Grain Free recipes and low calorie Weight Control dog food that will help your pet to feel fuller for longer and keep off those extra pounds.
In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Geschreven door het bedrijf
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Contactgegevens
Verenigd Koninkrijk
- 0800 0836696
- info@burnspet.co.uk
- burnspet.co.uk
4,7
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I was unhappy about a product used.
I was unhappy about a product used.
A reply was almost immediate and goods were replaced quickly.
I will be purchasing direct from them in future.
Lynne
11 juni 2026
Our dog loves it
31 mei 2026
fantastic dog food
fantastic dog food, always get an awesome service when i phone up to order, always very friendly and helpful, 5 star service
always delivered on time too.........
9 juni 2026
Love this food for the dogs
Love this food for the dogs!
Balanced and the dogs coats are fabulous!
9 juni 2026
Extremely swift response and delivery!
9 juni 2026
Unable to purchase locally but very…
Unable to purchase locally but very speedy delivery service from the Burns website.
1 juni 2026
My order of dog food arrived from the…
My order of dog food arrived from the courier in a very poor state. On contacting Burns they remedied the situation to my entire satisfaction.
30 mei 2026
As always Burns are great .
As always Burns are great and very friendly. We did have some confusion over the order due to phones being down, but staff went above and beyond to get it right.
5 juni 2026
Excellent food/Excellent Rep
My rep Aileen Coull is exceptionally polite, friendly and helpful. The food is good quality and helps with health and weight maintainence. Delivery is also very fast and goods delivered in good order.
18 mei 2026
Excellent product….
Excellent product….
I have always fed my dogs on Burns food …
Definitely recommend to all ….
26 mei 2026
Great service
Great service! I’ve moved from Wales , but didn’t want to change my dog’s food , ordered on line , delivered in a couple of days! Thank you !
31 mei 2026
All arrived in good condition thank you!
31 mei 2026
Very helpful staff genuinely want to…
Very helpful staff genuinely want to assist with any questions or problems
1 juni 2026
Review zonder uitnodiging
Easy toorder.easy to change delivery…
Easy toorder.easy to change delivery date but most of all my fog loves the foʻf.
29 mei 2026
My dog loves this food and seems to be…
My dog loves this food and seems to be healthy and happy
17 mei 2026
Excellent product and good customer service
It is easy to place an order and my 'girl's' kibble is delivered on time. Aileen provides good customer service.
I have 5 Labradors who enthusiastically eat their kibble. They are healthy with shiny coats and none are overweight. My 13 year old has eaten Burn's since she was weaned as have my other girls.
28 mei 2026
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