Burton & Co LLP Reviews 

From the start of the process at the end of April until the completion of the sale I can not praise enough Bethany Bayes who handled the complete process.
Her clear communication, guidance and reassuring support made it very much a stress free process.
If there is such a thing as a star performer Bethany certainly is.
I should also point out that whenever I phoned the staff were always polite and if need be passed on messages in a timely manner
I would certainly recommend the company and am surprised that there are any negative reviews

I have just purchased a property, Burton’s were very helpful to make the purchase go smoothly and quickly. There staff are very knowledgeable and friendly, I would use them again for anything legal

Just don't bother considering using these to help with probate, they are not worth your time.

Over 2 1/2 months of constant chasing by phone, email, in person and even using the complaints contact to get an update, not one single reply.

They totally ignored us, the complaints contact totally ignored us, not one call was returned, the partner 'dealing' with our case was never available.

The only thing Burton & Co have done for us is make an already difficult time worse by being absolutely useless.

We have just sold a deceased relative’s property using Burton and co. Felicity was extremely helpful and let us know what was happening all through the process. It took ages because we couldn’t locate the deeds which was nothing to do with Burton and co but once they’d been found everything moved really quickly. Would definitely recommend Felicity.

The service was very prompt and quick throughout. Highly recommend. Thanks

Very thorough service, kind and courteous and always kept up to date

Felicity and Julie provided an excellent service in the recent sale of our house. All stages were performed promptly and without fuss. We were kept in the loop at all times. Service was provided in a professional and friendly manner. We have complete confidence in this team, which we would highly recommend.
Jim and Betty Hillyer

Excellent team
Very efficient
Friendly staff
All round great work from senior to junior staff

Felicity and Julie worked absolute wonders for me, I’m a first time buyer and a generally very anxious person but they took care of everything and kept me in the loop throughout every step. Thank you both of you.

Diabolical! At no time did anyone return my calls! So many times I phoned to be told “I’ll send an email to Richard French’s team to ask them to get back to you’. Not once, and I repeat, not once was my query replied to.
If this is their service; don’t bother!
March through May repeatedly ringing!

We have used Burton and Co for the second time within about two years and we can honestly say that they are reliable, friendly and all at a reasonable price.
I would definitely recommend them to all my friends and family

Bought my first home. Stepped in explained briefly that I need a solicitor, I’m fisrt time buyer etc. They invited to a room to discuss it . At the end they said , if I accept the quote what they’ll send soon than they’ll start the process.., few minutes later got the quote, I accept it immediately.
Fun fact almost 3 weeks later got call back from another solicitor who I asked a quote.., they didn’t even asked questions… , only phone number to call me back to discuss it…. lol , I said thank you I already sorted ..
Burton and Co answered all my questions when I had one , called me back when I left voice message . Everything went smoothly. Friendly, lovely.
From me this is definitely a 5* customer service. Thank you again !

Felicity came highly recommended by friends and also our mortgage advisor. And could not fault her at all. Kept us in the loop at all times and as first time buyers she took the time to explain everything to us!

Excellent, Felicity, Julie and the rest of the team were faultless, they took over the sale of my property and the purchase of the house I was buying, I could not fault them, professional but friendly and very helpful all at the same time, will be using Burton law for my next move.

I received a very good professional service from the company. They responded promptly to my queries and updated me about development at every stage.

Patricia and her team, especially Bethany were a fantastic help. Always on top of proceedings and always helpful with my many questions. Would recommend and use them in a heartbeat.

Felicity Lacey at Burton & Co was very professional and efficient, will be using this company again in the near future.

Felicity and Julie were exceptional from start to finish. Unfortunately, our buyer’s conveyancing firm went into liquidation after exchange, which created a very difficult situation. Felicity and Julie guided us through the complex process of un-exchanging and then re-exchanging contracts, which was a complete minefield. Their support, professionalism, and expertise were invaluable throughout. Absolutely phenomenal service.

Brilliant service from Burton & Co
They were great to communicate with, always at the end of the phone to answer any questions or concerns
Special mention to Julie Edgley, she was absolutely amazing, making a very stressful experience as bearable as possible, even making me laugh occasionally along the way!!
Would highly recommend without hesitation

This is the 4th time that we have used Burton and Co. This time was rather more complicated due to us selling our shared ownership home and buying a new build 350 miles away. Julie in particular has been absolutely amazing. She has delivered what we needed and provided support and advice when things seemed to be going wrong. Felicity sorted out an initial problem and we have no hesitation in recommending Burton and Co.