Busroute Reviews 

Was very easy to book and price was great from Colchester to Camden. Driver James was amazing and arrived on time and was very accommodating when we asked to leave slightly earlier and from a close by but different location. Mini bus was lovely size and very clean. Would 100% recommend and would use again. Helped make my wedding day much less stressful.

The driver is very friendly and helpful the car is good only need to add for the chairs places to put drinks and place to put tissues or non required items

Great customer service from Lucas Evans. Had the perfect journey from Bristol to Edinburgh with Will as the driver (great driving, got a few tours along the way by him). Overall would recommend busroute!

Really happy bus was on time good service

Great communication ensuring trip ran smoothly. Drivers were on time and were patient with the traffic

We had an excellent experience with Busroute. Booking was very easy and accommodating and we were kept up to date with driver's details, ETAs etc. Our driver was on time and very nice and the journey was very smooth. The bus itself was very clean and exactly what we needed. I would definitely use them again!

Would give it a 0 if I could. Didn’t stick to any of their promises. Sent 3 non AC taxis rather than the AC 16 seater I paid for. Refused to compensate because they said it’s in their terms but when I asked them to show me when I signed those terms they couldn’t!! Report to ombudsman

It was easy to book the mini bus for the trip we wanted to take. Inadvertently a car was sent at first but after contacting them and speaking to Lucas a minibus arrived within 15 minutes.
The driver was very friendly, helpful and polite. We arrived at our destination in time. The minibus driver arrived on time when we were ready to leave. Altogether a good experience.

Car arrived on time for both journeys and driver was very helpful in packing the car with the large amount of luggage we had. We had a problem with pick up for the return journey but we were able to work out an alternative pick up speaking to the driver (Kadir) on the phone.

Very easy to book and a great service. Lucas was excellent to deal with

Good communication between the driver and passengers. Driver was on time and drive was good.
Greg was not the driver but has phoned requesting the feedback!

Very happy with the service from start to finish; from the customer service with Greg to the transfer from cardiff to Swansea which was on time and a comfortable ride. Reasonable price too. Will certainly use them again.

The customer service of this company was absolutely phenomenal! The coach was on time and we got to our destination on time too. I actually wanted to give this a 5 star rating but the quality of the coach itself was really poor but it made for a good laugh for the stag do.

We had a small problem with receiving details for the driver on the day, but all was resolved and the driver picked up and dropped off on time.

The driver from BusRoute was patient and understanding. He was very prompt and got us from A to B as quick as safe as possible. Immaculate vibes and very good customer service from the team behind the phone as well!

We had a family wedding , transport both ways , on time very friendly good information Greg was very helpful. Very good price excellent experience would highly recommend Deb Dickens

From my first interaction with the company Bella answered very promptly and could not have done more to help.
I explained that this was an important trip for a group of senior residents and Bella went out of her way to ensure that everything ran smoothly. I would certainly recommend them and will be using again

Great service, driver was amazing

Thanks for an amazing trip. James was really helpful in accommodating us. We went as a group of 30 for a wedding with kids and returned following day. Driver was really helpful and made a few extra stops on request which was really nice of him. Coach was comfortable, clean and will definitely use these guys again. Thanks

We hired a 50 seater coach, to do two pick ups at the end of our wedding in Dorset. The coach was on time for both pick ups and we had no complaints from everyone who was picked up. Greg who organized the booking, was very helpful and it was an easy process. The price was also much more reasonable than other coach companies around Dorset. Would highly recommend them!