I thought overall a good service... A wide selection of car parts; easy to order; within 2 days notified of delivery and I received the item(s) 3 days later...! Luckily I didn't check people's rev... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I bought car parts from autodoc, which turned out to be incorrect for my vehicle. Andrew, at autodoc agreed to their return for refund, although they were in fact beyond the normal returns window.... Toon meer
Bedrijf heeft geantwoord
After having problems locating necessary parts for an increasingly rare vehicle. Found parts I needed in stock from here. Delivery was a few days, but before could get booking for repairs with gar... Toon meer
Bedrijf heeft geantwoord
7 days after ordering 2 items in stock the courier is still waiting to receive them. I have cancelled the order, delivery will not be accepted even if consigned and I will now wait for a refund. A wee... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Buycarparts.co.uk is one of the leading car parts online shops due to a long-term experience and thousands of satisfied customers. Make yourself sure with our service as well as excellent price offers. A large variety of manufacturers and high quality auto parts guarantee mobility of your vehicle and safety on roads. Count on branded car spare and Buycarparts.co.uk as a reliable auto parts supplier.
Contactgegevens
4,1
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
[It took 6 days from start to finish.]
I thought overall a good service... A wide selection of car parts; easy to order; within 2 days notified of delivery and I received the item(s) 3 days later...!
Luckily I didn't check people's reviews else I may not of had this opportunity....
18 juli 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van Buycarparts - Great Britain
Hi!
Thank you for your feedback 💬 It’s important to us that every order is a positive experience for our customers✨🚗
Best regards,
Buycarparts Team
Thoroughly Unimpressed.
7 days after ordering 2 items in stock the courier is still waiting to receive them. I have cancelled the order, delivery will not be accepted even if consigned and I will now wait for a refund. A weeks wait for an Aerial and a set of wiper blades is unacceptable.
14 juli 2026
Review zonder uitnodiging
Antwoord van Buycarparts - Great Britain
Hello Simon Kent!
We're sorry to hear about your experience and sincerely apologize for the delay in processing your order. We understand how disappointing it is to wait longer than expected, especially for items that were shown as being in stock.
We appreciate you bringing this matter to our attention. Our team will review your case, and we will be contacting you shortly to discuss the situation, provide an update regarding your cancellation and refund, and assist you further.
Thank you for your patience. We hope to have the opportunity to resolve this matter to your satisfaction.
Best regards,
Buycarparts Team
Antwoord van Buycarparts - Great Britain
Greetings!
Thanks for your review 🌟 We really appreciate your trust and will continue to provide you with a high-quality service 🤝🚙
Best regards,
Buycarparts Team
Do not purchase from this company it is…
Do not purchase from this company it is NOT despite the email address a uk company anything you purchase comes from either German or Polish warehouses it’s a front for AUTODOC it’s almost impossible to return an item and will cost you at least £9 when they finally decide to accept a return I contacted them to cancel the order was told I couldn’t cancel as it had been dispatched even though it was 3 days later that the courier received order and a further 5 days before I received it. I was then advised to reject delivery which I did after a lot of arguing with delivery driver who refused to accept my refusal he left but took it to a neighbour asking them to take it as he had received no answer at my door. It was another 6 days before I managed to get a return label and the return instructions
1 juli 2026
Review zonder uitnodiging
Antwoord van Buycarparts - Great Britain
Dear Alfie!
This website is for the convenience of our customers.
However, we have nothing to hide. Information about our company is available on our website: https://www.buycarparts.co.uk/company
Regarding the return, we are sorry you had difficulties. We're always happy to assist with any questions you may have about purchasing from us.
Please feel free to contact us trust@buycarparts.co.uk if you have any questions.
Best regards, Buycarparts Team
Order states delivered by DPD Couriers…
Order states delivered by DPD Couriers but even though at home, no courier delivered. There is no phone number or email address to ask what is happening, so believe now the website is a SCAM. Don't order from them as you will not get your order and lose your money.
2 juli 2026
Review zonder uitnodiging
Antwoord van Buycarparts - Great Britain
Hello Alexander,
Thanks for you review.
We are sorry to hear about this situation.
We understand your wish to contact us by phone. However, at this time, we have decided not to publish our phone number so that we can focus our efforts on the communication channels that we believe are most effective for helping our customers quickly and efficiently. This includes, in particular, the online chat and the contact form on our website. The advantage of the online chat and the contact form on our website is that your request can be quickly forwarded to the right specialist, and that all necessary data and media files are collected in one place. We greatly appreciate your understanding and patience in this matter. Your satisfaction with our service is extremely important to us, and we are constantly looking for ways to improve our customer service.
You can contact us in the live chat or at info@buycarparts.co.uk
Our email address can be found at our website https://www.buycarparts.co.uk/lnk-19012382
Please contact us at trust@buycarparts.co.uk and provide your order details.
Best regards,
Buycarparts Team
Warning!! terrible service and the send out from Evri and no customer service!!! they are not based in the UK!
Warning!!! they are part of Auto doc and the service s terrible and they ship via Evri, ive been waiting over two weeks for a delivery and they still cant even get it sent to another address as Evri wont deliver to my works address, but they decided to ignore my request and try and send it to my works address again and not my home address, no care and no call from a manger, buycaroarts.co.uk are not in the UK so don't expect to get anything quickly!!! just all around terrible service
18 juni 2026
Review zonder uitnodiging
Antwoord van Buycarparts - Great Britain
Hello Glen!
Thank you for sharing your experience with our support — it is important for us to know about such situations so we can improve. We strive to make every interaction useful and comfortable, but in your case something clearly went wrong. We will investigate the situation internally to understand how to avoid similar misunderstandings in the future.
In the meantime, let us focus on your question. Package is now with courier and will be returned to our warehouse. We are ready to provide all necessary information and resolve the issue promptly.
Please contact us with your order number via email at trust@buycarparts.co.uk. We look forward to hearing from you and hope for a quick resolution.
Best regards,
Buycarparts team
I was very pleased with the service
I was very pleased with the service, and the speed of the delivery.
9 juni 2026
Antwoord van Buycarparts - Great Britain
Hi!
Thank you for your feedback 💬 It’s important to us that every order is a positive experience for our customers✨🚗
Best regards,
Buycarparts Team
What can I say ordered belt tensioner…
What can I say ordered belt tensioner for Renault traffic best price
Got worried with posts of coming from Germany, but wow wow , came next morning absolutely brilliant service nothing else to say absolutely over the moon
1 mei 2026
Review zonder uitnodiging
Antwoord van Buycarparts - Great Britain
Hi Paul Burton,🙌
Your review has filled us with inspiration thanks for such a rating!
We'll continue to delight with quality and service💯.
May every day bring you luck!
Best, Buycarparts Team
Antwoord van Buycarparts - Great Britain
Greetings!
Thanks for your feedback 🙌 We’re happy that the delivery and product quality met your expectations. 🚚✅ We look forward to helping you again in the future!
Best regards, Buycarparts Team
I got the parts i needed with ease
Easy to identify the part for my car, the choice if parts was amazing, and then order it online. Delivery was quick and the parts fitted easily.
22 april 2026
Antwoord van Buycarparts - Great Britain
Hello, dear customer!
Thanks for your positive review ⭐ We work to ensure that you can always find the right parts quickly and easily. 🔍📦
Best regards, Buycarparts Team
brilliant
had a slight problem with part it was sorted straight no problems at all will def use again fab service
20 april 2026
Antwoord van Buycarparts - Great Britain
Hello,
Thanks for your positive rating 🧡 We do our best to make sure every customer receives quality products and has a smooth shopping experience 🚚✨
Best regards, Buycarparts Team
I do not trust this company
I ordered 4 tyres, they sent 2, only 1 arrived.
No communication from them about cancelling half of my order.
Customer service was appalling, no attempt to resolve the issue, just obfuscation and delay. I had to process a chargeback - and lo and behold, finally someone contacted me! Shows you what they are about...
28 februari 2026
Review zonder uitnodiging
Antwoord van Buycarparts - Great Britain
Dear Jo! We are sorry for the inconvenience. Please be informed that our quality control manager will look into the issue that occurred and get back to you in the shortest term. Best Regards, Buycarparts Team.
Antwoord van Buycarparts - Great Britain
Hello Anthony!😊
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
Buycarparts Team🛠️
I bought car parts from autodoc
I bought car parts from autodoc, which turned out to be incorrect for my vehicle.
Andrew, at autodoc agreed to their return for refund, although they were in fact beyond the normal returns window. (They had been stored securely in my garage for some months).
Autodoc funded the return and supplied a pre-addressed lable.
Excellent service, above and beyond my expectations!
thanks again Andrew.
5 april 2026
Review zonder uitnodiging
Antwoord van Buycarparts - Great Britain
Hi ROB FALCONER😊
We're grateful for the praise and glad that everything went great.
This motivates us to perfection.
We invite you for new purchases!
Warmly, AUTODOC Team🚗💨
Great service and arrived quickly
Great service and arrived quickly. My Volvo is very poorly. The AA couldn't fix it so I went ahead and ordered some new plugs an ignition coils from Buycarparts. Unfortunately these didn't seem to be the problem after swapping the old ones out. However, I will be buying from Buycarparts again if I manage to find the fault. Fair price and in stock parts.
2 april 2026
Antwoord van Buycarparts - Great Britain
Hello Nicholas! Thank you very much for the kind words. Please, feel free to contact us if you have any questions. Our specialists are always ready to provide professional advice. Best regards, Buycarparts Team🚗💨
Quicker delivery needed
25 maart 2026
Antwoord van Buycarparts - Great Britain
Hi John!
Thank you for choosing our store!
Please let us know if you've enjoyed our products and support service, we would love to hear about it! Your positive feedback would mean a lot to our team.
Feel free to contact us at trust@buycarparts.co.uk if you have any questions.
Best regards,
Buycarparts team
Product arrived in good condition
Product arrived in good condition. Delivery took longer than expected
24 maart 2026
Antwoord van Buycarparts - Great Britain
Hello Ian!
Thank you for your feedback. We sincerely apologize if the delivery felt slower than expected. Please note that while we always aim to dispatch orders as quickly as possible, shipping times can occasionally be affected by external factors such as courier delays or high demand.
We truly appreciate your patience and understanding, and we are continuously working to improve our delivery experience. If there’s anything we can assist you with regarding your order, please don’t hesitate to contact us.
Best regards,
Buycarparts Team
Using a .co.uk website when based in…
Using a .co.uk website when based in Germany, delivery takes for ever - not exactly up front with who they are as its a side website for Autodoc
21 maart 2026
Review zonder uitnodiging
Antwoord van Buycarparts - Great Britain
Hello Stuart!
We are sorry to hear that you are not satisfied with our services. We don't hide information about our location and company: https://www.buycarparts.co.uk/company
Please contact us at trust@buycarparts.co.uk and provide your order details, so we can check the case with the delivery.
Best regards,
Buycarparts Team
Antwoord van Buycarparts - Great Britain
Hello Thomas M!😊
Thank you very much for the kind words. Please, feel free to contact us if you have any questions.
Our specialists are always ready to provide professional advice.
Best regards,
Buycarparts Team🚗
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.