I can't rate zero stars here but would if I could. Glass ordered and paid for mid-March, Here we are mid-May, and nothing showed up. No replies to any polite emails, no phone contacts ever available.... Toon meer
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Lees wat reviewers zeggen
Although the delivery day had been postponed our glass arrived while we were away We talked to the driver via 'ring' and he was superb. He offloaded the glass and put it safely round the back of the h... Toon meer
I would give 5 stars if it was clearly communicated every single piece comes engraved with a company stamp with phone numbers etc. Why do I need to see that nuisance? This may be ok in communal build... Toon meer
Bedrijf heeft geantwoord
Spoke to Ryan via the online chat option initially. He was very helpful and gave me a deal on the glass I required (3 x bespoke 6mm toughened glass panels to cover new kitchen worktops). Ordered them... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
UK's Premium supplier of Toughened Glass, Laminated Glass, Printed Glass & Low Iron Glass for Balustrades, Splashbacks, Shop Facades, Structural Glass
Contactgegevens
Unit 3 Aria Park, Sherwood Avenue, NG18 4ZE, Mansfield, Verenigd Koninkrijk
- 0333 577 3578
- sales@buyglass.co
- buyglass.co
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 10% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Great service and got what I asked for.
Service was excellent from the simple ordering on line to the delivery today. Confirmed order than e mailed delivery date with morning/afternoon times. Driver called 35mins before arriving. He was great.
Well done.
AVOID terrible experience
AVOID terrible experience
Placed order on 31 03 24 from this date I was given 5 delivery dates however no one turned up with no explanation.Every time I try to to get explanation Ryan M pretends he cannot understand what I am trying to ask and refuses provide delivery company name with reference number only sends short mail saying will be delivered tomorrow
I have had to involve my bank to get my refund
Please provide me delivery company name with tracking number for the last 3 deliveries dates you gave me all your mails are kept us the evidence
I never been told about delays in production by phone or mail 3 delivery dates no one turned up you wasted my time staying home and so if production was in delay why you provide delivery dates
It’s your responsibility to inform customer if delivery is not taken place and if is there delay in production you failed to do that you wasted my 3 days of waiting
Just little update claim was successful Ryan M came up with a lot lies with no proof shame on you
8 weeks waiting 5 delivery dates is that normal in your company?

Antwoord van BuyGlass.Co
First time using yourselves
First time using yourselves. The online ordering is easy to use and delivery was great. Definitely going to use yourselves in the future. Thankyou

Antwoord van BuyGlass.Co
Affordable prices
Affordable prices. Quick turnaround. Delivered broken and replaced without fuss. Used on many occasions. Thanks

Antwoord van BuyGlass.Co
Tremendous Service!
An employee was on hand to help me out when i was a little stuck, no pane at all!

Antwoord van BuyGlass.Co
Had a small ordering issue
Had a small ordering issue, and they were very helpful on the phone.

Antwoord van BuyGlass.Co
Easy to order from the app good…
Easy to order from the app good communication through emails and the driver was very helpful

Antwoord van BuyGlass.Co
I wrote a wrong review on this company…
I wrote a wrong review on this company it was ment for another company so sorry but this company is ⭐️⭐️⭐️⭐️⭐️ all the way very helpful very quick in answering I will definitely use these again

Antwoord van BuyGlass.Co
Great communication
Order acknowledged straight away not by a robot but by an immediate response from a Senior manager with questions on my order.
The following correspondence was very quick and clear.

Antwoord van BuyGlass.Co
All sorted
We are very pleased with our glass windows that we purchased from Buy Glass. They look fantastic.Thank you Leon for sorting out the problem with the one broken pane. They were large and understand that sometimes the hauliers might not take as much care as they should. We got there in the end and we really appreciate your hands on effort to sort it all out for us. Very much appreciated.

Antwoord van BuyGlass.Co
Quick delivery, Simple process, great price
Quick delivery, Simple process, great price.
Efficient delivery and good product

Antwoord van BuyGlass.Co
Door Canopy Glass
I needed a custom piece of glass for a door canopy and the was really pleased with the glass supplied as it was exactly to the drawing that I supplied. Delivery was also excellent as it was delivered to the doorstep and very nicely protected.

Antwoord van BuyGlass.Co
Friendly helpful people
Friendly helpful people, my double qlazed units where ready within a week.

Antwoord van BuyGlass.Co
Excellent service, really helpful
I needed fire resistant glass for a new meeting room screen being installed in our community hub. Not only did BuyGlass have great prices; they were very helpful advising us on the setting blocks and ceramic tape we would also need.
The glass was delivered quickly and safely.
Would use this company again, many thanks.

Antwoord van BuyGlass.Co
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