First class service from Stew on a large new build project throughout 2025, must have ended up using BuyMaterials about 20 times for bulk materials mostly, saved a lot of money and a lot of time. Stew... Toon meer
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Lees wat reviewers zeggen
Good company to deal with. Consolidated the order and supplied at reasonable cost (not cheapest but fair). The first offer I accepted fell through and then I was assisted to find another who did a... Toon meer
Buymaterials? Absolute diamond service! Jonathon sorted me out with everything I needed, from start to finish, without a hitch. He made sure I got top-quality materials, all delivered faster than Del... Toon meer
Absolutely first class service, posted a quote request, had 3 options within what felt like minutes and was still delivered next day despite me being totally last minute. You get an email from th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We support and empower our local, independent builders’ merchants who contribute to our communities, share knowledge, and provide added value. Our app and features are specifically designed for professionals and DIY consumers alike to efficiently manage multiple projects, quotes, and orders all from a single interface. Discover the optimal combination of merchants and supplies that meet your specific requirements at the most favourable prices.
Contactgegevens
Orchard Brae House, 30 Queensferry Road, EH4 2HS, Edinburgh, Verenigd Koninkrijk
- 0131 392 9520
- info@buymaterials.com
- buymaterials.com
4,8
Uitstekend
135 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sometimes ok
Sometimes ok, but don’t like it that lower value orders are ignored.
Put a minimum order amount on instead.
Admin fee plus delivery plus this plus that.
16 september 2025
Fantastic Experience
The process has been so easy. I’ve done two large orders through buymaterials.com and have had to amend them at short notice, change delivery dates and delay an order altogether and it has all been accommodated with great communication and understanding. The quote system is great, the prices are fantastic and I’m hoping the delivery will go without a hitch. I really recommend them! Stuart, who I’ve been speaking too directly, has been ace. Thank you!
12 december 2025
Review zonder uitnodiging
Antwoord van BuyMaterials
Hi Maher, thank you for the feedback!
Excellent service.
The order was easy to create, when I asked for a change of delivery date, my request was honoured with no complaints from the company.
The items arrived on the date agreed, the driver was super helpful, polite and accommodating.
The items delivery were top quality and their price was extremely reasonable.
22 oktober 2025
Great service
Buy Materials offer a great service searching for the absolute best prices in the market. Even splitting orders to get the the lowest possible price
15 oktober 2025
I really liked the work
23 oktober 2025
Highly recommended
Highly recommended. Did my first order online and my second order Nicole in their offices helped me. She is helpful, knowledgable and made sure she tracked my order and checked in throughout the process. The prices were fantastic and service was second to none. Their product offering takes away the stress and time of sourcing the best materials at the best price it’s the best thing I have come across online in a while especially when undertaking a big build like we are.
21 oktober 2025
Review zonder uitnodiging
Skewed delivery position
Hi,
On the day of delivery, I contacted buymaterials and asked what time the delivery would be that day as it was to my son's address and I would have to go round there to supervise where they would put the delivery.
No phone call was received and the first I knew of the delivery was my daughter-in-law telling me it had been delivered. The delivery looked very skewed on the driveway but we were unable to move the materials indoors until the weekend just passed.
The photos show the state of the last few sheets of plasterboard and how badly placed the delivery had been.
We can probably use the broken pieces but it will take a lot longer to work into our project. Compensation should be given!
6 oktober 2025
Antwoord van BuyMaterials
Hi Russell. I believe our team have already been in contact. As we are a marketplace any issue with the delivery should be raised directly with the supplier in the first instance. I believe the issue was also reported over a week after delivery. Our team have been in contact with you to assist in resolving your issue and we hope this will be resolved to your satisfaction.
I only received part of my order but…
I only received part of my order but the costumer service team were so helpful and the rest of my delivery was here the very next day thank you Nicole
9 oktober 2025
Great customer experience
Geoff put a quote together for me for some materials, he price matched a lot of them with cheaper companies and recommended better quality products. The whole experience was great and we got most the delivery the week after. Would definitely recommend BuyMaterials, especially if you deal withGeoff, we would definitely use them again.
3 oktober 2025
Review zonder uitnodiging
Everything was made so easy
Everything was made so easy , just inputted what u required and was sent quotes , so much easier than looking for it all myself ,
Was kept updated with everything from the company which I received a quote from even the delivery guy who off loaded the delivery exactly where I wanted it really happy
29 september 2025
Review zonder uitnodiging
Absolutely fantastic company
Absolutely fantastic company. Customer communication is excellent and they always get the materials I need cheaper than I can find them myself. Completely takes the hassle out of ordering different building material from loads of different suppliers. Cannot recommend enough!
22 september 2025
Review zonder uitnodiging
Amazing service and prices will deffo…
Amazing service and prices will deffo use them again.
23 september 2025
Review zonder uitnodiging
Rebuilding
Poor!
Part of order not arrived as yet
Half of an order delivered
No response to emails
With communication with Geoff @buymeterials we found that the supplier had let them down. Geoff soon sorted the problem but again the supplier was not the best at fulfilling the order and had made several trips to complete the order that could have been done in two trips.
In the end happy with the resolved issues and the products supplied
20 september 2025
Antwoord van BuyMaterials
Hi Mark, we do appreciate the feedback and have addressed the poor communication from the supplier in this instance. We hope to see you again!
Give them a try!
Always great service and great pricing. They always get it 10/20% cheaper than I can source the materials myself. Well worth giving them a try.
5 september 2025
will recommend
Delivered in time . Helpful , friendly staff . Good experience . will recommend.
9 september 2025
Review zonder uitnodiging
Apart from providing a very competitive…
Apart from providing a very competitive price the delivery. The delivery was make on time to the requested revised day. Very helpful
12 september 2025
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