Buzz  Reviews 

Shoutout to Greg and Elias—Customer Service at Its Best!

I just have to take a moment to recognize Greg and Elias for their legendary customer service. They didn’t just assist me—they truly consulted, listened to my goals, understood the technology, and helped me maximize my time to drive real influence.

This is what great service looks like—expertise, empathy, and execution. Grateful for their support and looking forward to putting these insights into action! 👏🔥

#CustomerExcellence #LegendaryService #Gratitude #MaximizingImpact

I just started (2) lead generation campaigns with Buzz A.I. The Tech Support Specialist (Evgeny) has been excellent at helping me build both campaigns and integrate them into my HubSpot CRM. I highly recommend their platform and especially their support. We've met multiple times over Zoom, and Evgeny's always on time, encouraging, and helpful.

I have been using Buzz.ai for more than four years now, and it has been extremely important in finding and connecting with future members of our leadership groups. During this time, my connections have grown from 1.200 to almost 10,000. I could not have done this manually.

Buzz.ai has been really helpful for our sales team. It's made it much easier to personalize our emails and automate a lot of the tedious tasks, like following up with leads. It's definitely saved us time and helped us connect with more potential customers. I'd recommend it to other sales teams.

Eugene at Buzz is a fantastic Customer Success Manager! Packed with value, always transparent, and focused on solving today’s problems while setting you up for future success. A true winner—highly recommend!

Eugene Levine is my dedicated Buzz Advisor. And he is amazing, he takes the time to make sure you’re getting the most out of this companies product. Highly recommend Buzz and Eugene

The platform is user-friendly, and the support staff is excellent.

Good product. Does take a little time to learn all the tricks and what you can do. Its a little hard to understand what stage the campaign is in but the information is there you just have to learn the view. Solid training and excellent support so far. I have been on the platform for 60 days. The product is very good for LinkedIn communication and the video feature is outstanding. It's OK for email as well but I prefer to use my ATS for most email communications.

I have been a customer of Buzz.ai for approximately three months, and I couldn't be more pleased with the service. The platform itself is incredibly user-friendly, efficient, and has made a noticeable difference in streamlining my outreach efforts.

What truly stands out, however, is the exceptional customer success team. Natalia Marfutenko and the entire team have been proactive, responsive, and genuinely invested in ensuring I get the most out of the platform. Their dedication to customer satisfaction has been clear from day one, and it’s a big reason why I’m excited to continue as a loyal customer.

If you're looking for a reliable and well-supported platform, I highly recommend Buzz.ai!

I have used a lot of companies in this space for myself and my clients over the last 6 or 7 years, and Buzz is the best. Specifically, they have the best features and support.

Huge scam company, I've heard so many horror stories about overcharging your card for an annual licence, and refusing to refund. Stealing customers, software is flawed with bugs.
I also heard they stole 1000s of customers from konnected who temporarily used their platform causing them to have to rebrand. Stay WELL Clear!

I consider myself truly fortunate to have Natalia Marfutenko assisting me on the Buzz platform. She has been the shining star of my entire Buzz experience.

Natalia is not only articulate and highly skilled but also incredibly dedicated. She consistently goes above and beyond, often reaching out proactively to ensure that everything is running smoothly. This level of care and attention is a rare gem in client service.

Though English is her second language, Natalia’s fluency and eloquence are remarkable—she communicates with a clarity and grace that many native speakers would envy.

Thank you, Natalia, for being such an integral part of this journey. Your support is invaluable, and I am truly grateful!

Isaac is always willing to help and offers very insightful ideas and how tos. His is intentional in seeing that I understand and have what I need. 👏🏼👍🏼

Awesome tool with a great ROI personally and a team that helps you utilize everything it can do for you.

Love this tool and the customer service is amazing!

I echo the sentiments of other one-star reviews: this is akin to selling snake oil. LinkedIn's value lies in the quality of your network, not merely the quantity. Invest your time and money in crafting meaningful content instead of automating outreach. Moreover, they charged me a year after I closed my account and were slow to respond.

The service team at Buzz has been super helpful and the tool is great for prospecting and information gathering.

Working with Gareth and the rest of the Buzz team has been great. They've always been super helpful and quick to respond. Highly recommend for B2B lead gen!

Absolute scam. I’ve been charged over $500 and haven’t even even used the service. They’re crazy. They just enter numbers and hit the charge button on random dates. I’ll add screenshots. And their email department have been giving me the runaround for weeks now just to add that cherry on top of their absolutely horrible customer service. I hate leaving bad reviews. Trust me. This is the last thing I wanna do, but I gotta let other people know just avoid them. There’s other ways to get the service you need.

BuzzAI has been a great customer to work with, and tells a lot on how they serve their customers.