Buzz Bingo Reviews 2.732

TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always loved buzz bingo the chat hosts are so nice and I'm now loving the new live chat and quiz in the penny room also customer services have never let me down 😁

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Regular at Buzz Irvine. Some of the Staff extremely helpful and nice. Especially Gina and Sharon, make you feel appreciated. Very polite, and experienced.

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

If you have connection issues during most of the big live or nationwide games, why not invest in making this issue go away? So many people upset that they couldn't see their games play out and have th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff are very helpful,I have witnessed how kind they are to elderly people and go that extra mile with them,giving tjem an enjoyable night and keeping them safe. Staff in machine area look after the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bingozaal

Geschreven door het bedrijf

Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!


Contactgegevens

  • Unit 1 Castle Marina Road , NG7 1TN, Nottingham, Verenigd Koninkrijk

  • buzzbingo.com

4,0

Goed

TrustScore 4 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Great staff making everyone welcome

Great staff making everyone welcome

27 januari 2026
Review zonder uitnodiging
Logo Buzz Bingo

Antwoord van Buzz Bingo

Hi Wendy,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our club, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

Beoordeeld met 5 van de 5 sterren

Awesome staff great night lots of fun…

Awesome staff great night lots of fun reasonably priced

8 februari 2026
Review zonder uitnodiging
Logo Buzz Bingo

Antwoord van Buzz Bingo

Hi Jodie,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Leeds
club, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

Beoordeeld met 5 van de 5 sterren

Really friendly staff

Really friendly staff, not too many slot games and I like the way that your food is brought to you

12 februari 2026
Review zonder uitnodiging
Logo Buzz Bingo

Antwoord van Buzz Bingo

Hi Pearl,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Doncaster. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Olivia

Customer Reviews Team

Beoordeeld met 5 van de 5 sterren

Good Location

Nice friendly atmosphere an helpful staff.
Good selection of cooked food.
And hot and cold drinks.

10 februari 2026
Review zonder uitnodiging
Logo Buzz Bingo

Antwoord van Buzz Bingo

Hi Keith,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Brighton. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Olivia

Customer Reviews Team

Beoordeeld met 5 van de 5 sterren

My partner won 5000 pounds !!!!!!

My partner won 5000 pounds !!!!!!

12 februari 2026
Review zonder uitnodiging
Logo Buzz Bingo

Antwoord van Buzz Bingo

Hi Dean,

I hope you're well. Thank you for taking the time to leave us a review for our Rochester. Congratulations also on the great win!

I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.

Kind regards,
Olivia
Customer Reviews Team

Beoordeeld met 5 van de 5 sterren

Great venue and staff

Atmosphere, staff helpfulness and friendliness overall presentation of the venue. Only distractions are other players lack of respect for playing etiquette during games

24 januari 2026
Review zonder uitnodiging
Logo Buzz Bingo

Antwoord van Buzz Bingo

Hi David,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Middlesbrough club, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

Beoordeeld met 5 van de 5 sterren

Always a great night at the Morecambe Buzz Bingo

Always a great night at the Morecambe branch. It's not about the winning....it's about having a great night with friends and a few drinks. Very professional and friendly staff....on the whole thats the same with the other customers, unless you win too much ha. I would recommend a night out at Buzz.

11 februari 2026
Review zonder uitnodiging
Logo Buzz Bingo

Antwoord van Buzz Bingo

Hi John,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Morecambe club, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

Beoordeeld met 4 van de 5 sterren

Great costumer service and great…

Great costumer service and great atmosphere

12 februari 2026
Review zonder uitnodiging
Logo Buzz Bingo

Antwoord van Buzz Bingo

Good afternoon,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Irvine. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Olivia

Customer Reviews Team

Beoordeeld met 5 van de 5 sterren

Loyal helpful casino

Buzz bingo is probably my favourite and one of the best bingo /slot/ casino sites there is one thing I could say maybe a few more bonuses for the loyal players but I can't argue the help when its need and get the job done swiftly
💫💫💫💫💫 service always 👌👌

9 februari 2026
Logo Buzz Bingo

Antwoord van Buzz Bingo

Good Afternoon,

Thank you for taking the time to leave us a review and I hope you are doing well!

It is great to hear you are enjoying your time on our site, that is all we could hope for!

We will continuously strive to provide the best variety and promotional offers possible to our players.

Thank you again for your review and have a great day, best of luck for the future!

Kind Regards,
Olivia
Customer Reviews Team

Beoordeeld met 5 van de 5 sterren

Awesome

Awesome, fun games bingo ect very friendly reliable customer service 👏

11 maart 2025
Logo Buzz Bingo

Antwoord van Buzz Bingo

Hi Sarah,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do within our clubs, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

Beoordeeld met 5 van de 5 sterren

Great friendly staff

Great friendly staff, great venue, clean and tidy, good menu

6 februari 2026
Review zonder uitnodiging
Logo Buzz Bingo

Antwoord van Buzz Bingo

Hi Neil,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Blackburn. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Olivia

Customer Reviews Team

Beoordeeld met 5 van de 5 sterren

I've been playing bingo at Astoria…

I've been playing bingo at Astoria since i was 18, I'm 73 now.astoria has always been the best bingo club in hull.only time will tell if it's going to be a success as a buzz bingo.good luck

8 februari 2026
Review zonder uitnodiging
Logo Buzz Bingo

Antwoord van Buzz Bingo

Hi there,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Hull. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards
Tia
Customer Reviews Team

Beoordeeld met 5 van de 5 sterren
Logo Buzz Bingo

Antwoord van Buzz Bingo

Hi Susan,

I hope you're well. Thank you for taking the time to leave us a review.

I am delighted to hear you have had a five star experience with us! I do hope you continue to enjoy playing with Buzz in the future.

Kind regards,
Olivia
Customer Reviews Team

Beoordeeld met 5 van de 5 sterren
Logo Buzz Bingo

Antwoord van Buzz Bingo

Good Morning,

Thank you for taking the time to leave us a review and I hope you are doing well!

It is great to hear you are enjoying your time on our site, that is all we could hope for!

We will continuously strive to provide the best variety and promotional offers possible to our players.

Thank you again for your review and have a great day, best of luck for the future!

Kind Regards,
Olivia
Customer Reviews Team

Beoordeeld met 5 van de 5 sterren

Great for new and experienced players

Having used quite a few bingo sites over time, I was pleasantly surprised with how fun and entertaining buzz bingo is. Chat hosts are great.

8 februari 2026
Logo Buzz Bingo

Antwoord van Buzz Bingo

Hi there Shaz,

Thank you for taking the time to leave your review and it’s great to hear you are enjoying your time on our site and chatting with our Hosts & Chat Stars, they work really hard to ensure they give a great experience.

Please do think about joining us in one of our clubs one night should you wish to experience our Buzz atmosphere in person!

I will pass on your comments and good luck on the site.

Kind regards
Tia
Customer Reviews Team

Beoordeeld met 5 van de 5 sterren

Fantastic fun site amazing games

Fantastic fun site amazing games

2 mei 2025
Logo Buzz Bingo

Antwoord van Buzz Bingo

Good Jessics,

Thank you for taking the time to leave us a review and I hope you are doing well.

It is great to hear you are enjoying your time on our site, that is all we could hope for!

We will continuously strive to provide the best variety of games possible to our players.

Thank you again for your review and have a great day, best of luck for the future!

Kind Regards,
Tia
Customer Reviews Team

Beoordeeld met 1 van de 5 sterren

The games never played “tech” issues no…

The games never played “tech” issues no sign of refunds either ! Shocking service

5 februari 2026
Logo Buzz Bingo

Antwoord van Buzz Bingo

Hi there Neil,

I hope you’re well.

I am sorry to hear of any technical issues when playing with us. Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.

We are contactable through a variety of methods outlined on our 'Contact Us' page.

I am sure we can get your issue resolved and hopefully improve your experience with us.

Thank you for taking the time to leave your feedback, we appreciate any and all feedback to help improve our customer service.

Kind regards,
Tia
Customer Reviews Team

Beoordeeld met 5 van de 5 sterren
Logo Buzz Bingo

Antwoord van Buzz Bingo

Hi there,

Thank you for your review.

It’s great to hear you are satisfied with our Customer Service, we do pride ourselves on providing the best possible service to our customers, I am glad to hear this was the case!

Good luck on the site in the future.

Kind regards,
Tia
Customer Reviews Team

Beoordeeld met 4 van de 5 sterren

So far so good not much in the way of…

So far so good not much in the way of bonuses but so far so good

28 januari 2026
Logo Buzz Bingo

Antwoord van Buzz Bingo

Hi there,

Thank you for taking the time to leave us a review.

I am glad to hear you have been enjoying your time with us overall, we do try to provide the best service possible to our players.

I am sorry to hear our promotions were also not as you were anticipating, we are always updating our promos page in attempt to provide the most exciting promotions for our players, we will certainly take your comments into consideration.

I wish you the best of luck for any future gameplay with us.

Kind Regards,
Tia
Customer Reviews Team

Beoordeeld met 2 van de 5 sterren

Scammed

The whole website crashed on the big money xl game on January 21st I then lost the money I paid for the tickets to not see the game run and then get told the game ran just as normal even though no one could see it which I think is ridiculous and all money should be refunded

3 februari 2026
Logo Buzz Bingo

Antwoord van Buzz Bingo

Hi Tom,

Firstly, I want to sincerely apologise for any technical issue you may have experienced with the £100K Live Bingo Game.

I completely understand that part of the enjoyment comes from watching the game unfold, and I am truly sorry if this was not possible on this occasion.

I’d like to assure you that, as with all our bingo games, any pre-purchased tickets were still active and played out in the game, even if you were unable to see the gameplay in real time. Any winnings from any tickets would have been credited as usual.

You can review the details of any tickets and outcomes by navigating to the Bingo Lobby and selecting the “Gameplay History” page.

Kind Regards

Vicky
Customer Reviews Team.

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