Always loved buzz bingo the chat hosts are so nice and I'm now loving the new live chat and quiz in the penny room also customer services have never let me down 😁
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Regular at Buzz Irvine. Some of the Staff extremely helpful and nice. Especially Gina and Sharon, make you feel appreciated. Very polite, and experienced.
Bedrijf heeft geantwoord
If you have connection issues during most of the big live or nationwide games, why not invest in making this issue go away? So many people upset that they couldn't see their games play out and have th... Toon meer
Bedrijf heeft geantwoord
Staff are very helpful,I have witnessed how kind they are to elderly people and go that extra mile with them,giving tjem an enjoyable night and keeping them safe. Staff in machine area look after the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contactgegevens
Unit 1 Castle Marina Road , NG7 1TN, Nottingham, Verenigd Koninkrijk
- buzzbingo.com
4,0
Goed
3K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van Buzz Bingo
Good evening,
Thank you for the great review! We’re glad you enjoyed the service.
We look forward to welcoming you back in the future.
Kind Regards
Vicky
Customer Reviews Team
Antwoord van Buzz Bingo
Hi Gemma,
Thank you for your review.
It’s great to hear you are satisfied with our Customer Service, we do pride ourselves on providing the best possible service to our customers, I am glad to hear this was the case!
Good luck on the site in the future.
Kind regards,
Olivia
Customer Reviews Team
I haven't been to bingo for such a long…
I haven't been to bingo for such a long time, and I had completely forgotten all my log in details, the staff were very helpful and polite and soon had me up and running. I would like to say that in my point of view the food menu needs to be updated, most of the food on there is don't really eat as i am a diabetic, and I wasn't happy that there was no Pepsi at the time either, but overall it was good
15 januari 2026
Antwoord van Buzz Bingo
Good afternoon
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Feltham club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
it very good it very nicebingo club very good play…
it very good bingo club very good play games
27 januari 2026
Review zonder uitnodiging
Antwoord van Buzz Bingo
Hi Jamie,
I hope you're well. Thank you for taking the time to leave us a review for our Weston-super-mare.
We value any and all feedback good or bad to improve our services. I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Terrible experience at Buzz Clacton
Went to Buzz club Clacton on sea yesterday (Monday) Terrible experience, three women constantly talking loudly whilst the 12 o'clock games were being played. Despite people telling them to shut up and also the caller telling them to be quiet and go outside to talk they ignored everyone. It made playing the games a misery. There is also the big money 2pm game. Why does Andy need to shout out so loudly, he doesn't talk, just shouts, ends up giving people a headache
26 januari 2026
Review zonder uitnodiging
Antwoord van Buzz Bingo
Good evening,
I hope you're well. Thank you for taking the time to leave us a review for our Clacton-on-sea
Club.
I am sorry to hear your experience with us fell short of your expectations.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
friendliness of staff and comfortable…
friendliness of staff and comfortable surroundings
24 januari 2026
Antwoord van Buzz Bingo
Good Evening,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Poole. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Antwoord van Buzz Bingo
Hi Siobhan,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Bexleyheath. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Antwoord van Buzz Bingo
Good Afternoon,
Thank you for taking the time to leave us a review and I hope you are doing well!
It is great to hear you are enjoying your time on our site, that is all we could hope for!
We will continuously strive to provide the best variety and promotional offers possible to our players.
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Olivia
Been to wadsley bridge tonight
Been to wadsley bridge tonight. Had some minor issues(my fault) but got some help and advice from a lovely little lass called Ide. She sorted me out so I didn’t miss the game. Really impressed with how patient she was.
23 januari 2026
Review zonder uitnodiging
Antwoord van Buzz Bingo
Good Morning,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Wadsley. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
I have had to change my bingo club from…
I have had to change my bingo club from Wallsend which has been closed to Newcastle
This is more than 3 times the journey to get to and then back home
I am still trying to get to know the new staff and and layout of the club as well as the books
So far I have not been impressed by anything as there does not seem to be the same atmosphere due to being new to the club b it I am sure I will get used to it
23 januari 2026
Antwoord van Buzz Bingo
Hi Heather,
I hope you're well. Thank you for taking the time to leave us a review for our Newcastle Club.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
I played gogo bingo for the 1st time
I played gogo bingo for the 1st time. I asked the number caller what to do. I won. But the caller said I was using the wrong board. He didn't tell me which board to use. It doesn't say about this on the cards on the tables.
Also, the woman doing the drinks, didn't know if the coffee was decaf or not.
After complaing to the manager Paul, we came to an agreement. He has given me credit, for my next visit.
23 januari 2026
Review zonder uitnodiging
Antwoord van Buzz Bingo
Hi Janet,
I hope you're well. Thank you for taking the time to leave us a review for our Morecambe Club.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
All the staff that help me with my…
All the staff that help me with my account was very helpful and my card works now at the club in Basildon were I in joy goin
23 januari 2026
Antwoord van Buzz Bingo
Hi Jacqueline,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Basildon . I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Forget Buzz kill. Join a small independent bingo group instead.
I am You know. Update: I tried again to join Buzz and again I was insulted and shown up for not having photo ID. I now travel to Manchester and surrounding area every week to the smaller , less known independent clubs where I am treated as a person not a verbal punchbag for some misery who had a row before he left for work. I recommend Cosmo bingo in Salford , so friendly and welcoming. To Buzz kill , I have no idea what ' reach out' means because I don't speak the language of the brainless.
2 december 2025
Review zonder uitnodiging
Antwoord van Buzz Bingo
Hi Caroline,
I hope you're well. Thank you for taking the time to leave us a review for our Barnsley Club.
I am sorry to hear your experience with us fell short of your expectations.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Since I joined Buzz Bingo a year ago I…
Since I joined Buzz Bingo a year ago I have had wins, fun, enjoyed all the food and drinks and the staff are all happy to help! Thanks Buzz Bingo, you ROCK! :)
22 januari 2026
Antwoord van Buzz Bingo
Good morning,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Glasgow Possilpark . I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
The staff are so helpful and give good…
The staff are so helpful and give good advice and always plesant
7 januari 2026
Review zonder uitnodiging
Antwoord van Buzz Bingo
Hi Wilma
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our clubs, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
The staff are respectful
The staff are respectful, friendly & efficient
26 december 2025
Review zonder uitnodiging
Antwoord van Buzz Bingo
Good afternoon Jean,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Ashton club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Antwoord van Buzz Bingo
Good afternoon,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Feltham . I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Positive evening ❤️
Had a very positive fun evening with linda as our host who runs around makes sure everyone is happy and maintaines the same positive attitude throughout the evening whether it be good or bad .... she is always running aroung like crazy and deserves the reconginition.
16 januari 2026
Review zonder uitnodiging
Antwoord van Buzz Bingo
Good afternoon,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Northampton club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Always a good atmosphere
Always a good atmosphere. Only one complaint, Why were fish and chips removed from the menu?
14 januari 2026
Review zonder uitnodiging
Antwoord van Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review for our Edinburgh club.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
We value any and all feedback good or bad to improve our services, so I will pass on your comments.
Kind regards,
Olivia
Customer Reviews Team
We visit twice a week every week been…
We visit twice a week every week been coming for years but we don't get any offers are texts we see new people come in to play and they get loads of stuff should look after regular customers as well it's them what keep the club afloat
14 januari 2026
Review zonder uitnodiging
Antwoord van Buzz Bingo
Hi Eleanor,
I hope you’re well.
Thank you for taking the time to leave us a review.
Unfortunately I am unable to provide any specific information over TrustPilot regarding promotions, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods such as email and live chat which are all outlined on our 'Contact Us' page.
I am sure we can get your issue resolved and hopefully improve your experience with us.
Kind regards,
Olivia
Customer Reviews Team
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